Ask Rose Reviews 

4,874
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 4,842 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the online forms and website to be very user-friendly and straightforward, making the process of filling in information quick and easy. Many appreciated the clear instructions and well-structured questions, which simplified what could otherwise be a daunting task, even for those less familiar with online processes. The overall service was described as efficient, with people noting the accessibility of the forms and the ease of navigation. However, some customers expressed concerns regarding the claim process itself, particularly about the company's fee structure and the lack of visible successful claim reviews. A few people also encountered technical issues, such as difficulties with signing on smaller devices or system glitches preventing claim completion, and some were wary about providing extensive personal information.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the forms and instructions... See more

Website

Clients share positive opinions on the website, with many reviewers finding the online forms easy to navigate... See more

Instructions

Customers had positive experiences with instructions, finding them very clear and easy to follow, which... See more

Claim

Consumers find the claim process to be ambiguous, with some reporting difficulty navigating mobile platforms... See more

Service

Reviewers highlight positive aspects of service, noting that the company is very good and provides great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fairly easy to fill in the blank on the insurance numbers for myself and my husband, and our son’s names and dates of birth. But I I’m partial sighted since I had a stroke in August 2019 & found it a... See more

Company replied

Rated 5 out of 5 stars

The Ask Rose was pretty straight forward to complete, I just hope I've been accurate in all the questions. The instructions were easy to follow, hence I completed it in record time.

Company replied

Rated 5 out of 5 stars

The form was easy to complete, just needed to find NI number, bit all other info needed was easily accessible. Very straightforward to understand.

Company replied

Rated 5 out of 5 stars

I found the whole process very easy and fast. The questions were clear and to the point, I was pleasantly surprised. I don't usually fill out forms these days as they can be longwinded and I have Art... See more

Company replied


Company details

  1. Tax Consultant

Written by the company

Ask Rose is a trusted, HMRC authorised agent, dedicated to helping individuals check and correct their State Pension records. We specialise in Home Responsibilities Protection (HRP) claims, ensuring that years spent caring for children or dependents are fully recognised in your National Insurance record. Our service is simple, clear, and designed to support you every step of the way. We operate on a no-win, no-fee basis, ensuring transparency and peace of mind. With Ask Rose, you get expert guidance, a secure claims process, and the confidence that your entitlement is being handled correctly. Our goal is to help you receive the pension you have earned, without the stress of navigating complex government forms alone.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,874)

4,873 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rose

Was very easy to fill form in and also the lady was very helpful

June 30, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Lesley,
We truly appreciate your positive feedback. Helping people feel confident and informed throughout the process is very important to us.
-The Ask Rose Team 🌹

Rated 4 out of 5 stars

Memory

Well most of the claim was ok but remembering certain things were difficult especially about ex partner

June 29, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Janice,

Thank you for your review.

We're pleased to hear that you found most of the application straightforward.

We appreciate that remembering details from many years ago, particularly about an ex-partner, can be difficult.

Just to reassure you, those questions are optional. If you don't know the information, you can simply select "I don't know" and continue with your application.

Thank you again for taking the time to leave your feedback.

-The Ask Rose Team

Rated 5 out of 5 stars

Very easy waiting to see if successful

Very easy waiting to see if successful

June 29, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Jan,
Thank you so much for your kind feedback.
We are really pleased you found the process straightforward and helpful. We appreciate you taking the time to share your experience.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Very easy to follow

Very easy to follow

June 29, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi,
We truly appreciate your positive feedback. Helping people feel confident and informed throughout the process is very important to us.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Really easy to fill in form online

Really easy to fill in form online. Almost intuitive.

June 29, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi,
Thank you for sharing your experience. We are glad you found the service simple and efficient from start to finish.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Quick and easy

June 29, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Diane,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Just filled in the form on line

Just filled in the form on line. Very easy to complete. Now just waiting to hear if I qualify!

June 29, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Shirley,
Thank you so much for your kind feedback.
We are really pleased you found the process straightforward and helpful. We appreciate you taking the time to share your experience.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Very quick and easy

Very quick and easy

June 29, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Lesely,
Thank you for the review.
We're thrilled to know you found the form quick and easy to complete!
- The Ask Rose Team 🌹

Rated 5 out of 5 stars

Easy to follow instructions

Easy to follow instructions, straight foreward.

June 9, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Dot,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Very easy and l managed to fill the…

Very easy and l managed to fill the form in with no problems very straight forward.

June 29, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Paulette,
Thank you so much for your kind feedback.
We are really pleased you found the process straightforward and helpful. We appreciate you taking the time to share your experience.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

So straight forward

So straight forward

June 28, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Anne,
We are delighted you had a positive experience with us.
Making the process clear and stress-free is exactly what we aim for. Thank you for your review.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Easy to follow.

June 28, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Linda,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Very easy to follow questions

Very easy to follow questions, however when asked to put amount of pension in. it was not straight forward as you could not put the comma after the £1000 number. Look forward to hearing from them.

June 28, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Jennie,

Thank you for your review.

We're pleased to hear that you found the application easy to follow.

For the pension amount, there's no need to enter a comma. Simply enter the numbers (for example, 1000 instead of 1,000) and the system will accept it.

Thank you again for your feedback, and we look forward to updating you on your claim.

-The Ask Rose Team🌹

Rated 5 out of 5 stars

Easy form to complete

Easy form to complete

June 28, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Sigrid,
We are delighted you had a positive experience with us.
Making the process clear and stress-free is exactly what we aim for. Thank you for your review.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

So easy amazing

June 28, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Mandy,
Thank you for your lovely comments. It means a lot to know you found everything easy to follow and supportive.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Really easy straight forward form to…

Really easy straight forward form to fill in. Have your NI number to hand.Fingers crossed I'm successful in my claim.

June 28, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Gail,
Thank you for your lovely comments. It means a lot to know you found everything easy to follow and supportive.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Easy safe experience

I was a little worried about filling in this form. But there was no need, so easy to fill in
And tuck very little time to do so. Now keeping my fingers crossed for a good out come

June 27, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Janet,
We truly appreciate your positive feedback. Helping people feel confident and informed throughout the process is very important to us.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

User friendly

Online form easy to complete, hopefully resulting in a successful outcome.

June 27, 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Mary,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

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