OneMain MyMoney Reviews 2,478

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 450 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and the positive impact on their finances, often saving significant amounts on various bills. People consistently praise the staff for their professionalism, knowledge, and effective negotiation skills, making the process effortless and beneficial. The value for money is a recurring positive theme, with many consumers expressing satisfaction with the substantial savings achieved. However, some people were dissatisfied with specific interactions, mentioning issues with communication regarding availability for calls or feeling that their representative was not fully engaged in the negotiation process.

What people talk about most

Price

Users describe positive interactions with price, frequently highlighting significant savings on various... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease of use. Many... See more

Staff

People report positive experiences with staff. Many customers praise the helpfulness and professionalism of... See more

Value for money

Consumers find great value for money, with many reporting significant savings on various bills. Reviewers... See more

Customer service

Reviewers mention positive feedback about customer service. Customers frequently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trim by OneMain made saving money effortless. They reviewed my account and successfully lowered my phone bill without me having to spend hours on the phone. The process was simple, stress-free, and th... See more

Company replied

Rated 5 out of 5 stars

Philip was phenomenal! He brought up several valid points to tne Verizon rep amd was able To lower my cell phone bill significantly! He was awesome and I’m so grateful for this program.

Company replied

Rated 5 out of 5 stars

I submitted my bill and the next day the had things ready to negotiate! They were able to get my bill lowered and my internet speed increased over the next 12 months saving over $100 for the year. It... See more

Company replied

Rated 5 out of 5 stars

Love Trim's budgeting tools. Eye opening, seeing where I spend money. Had doubts as to how the bill negotiation would go, so I tried one... $597 saved over next 12mos and somehow I ended up with a... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Non-Bank Financial Service

Written by the company

OneMain MyMoney is a free, personalized dashboard within the mobile app that helps you track your spending, lower your bills and plan ahead with confidence


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I appreciate the team working to get my…

I appreciate the team working to get my Spectrum and AT&T bills down to a manageable rate.

March 7, 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Lucy! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 1 out of 5 stars
OneMain MyMoney logo

Reply from OneMain MyMoney

Hi Willow, we're sorry for any inconvenience about this. Rest assured that we will look into this, and please expect an email from Trim by OneMain within the day.

Rated 5 out of 5 stars

I'd have been happy with a few bucks…

I'd have been happy with a few bucks cheaper per month, but Danica was able to cut my bill by 1/3! Absolutely amazing!

March 12, 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Heather! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 4 out of 5 stars

Helpful and gave me optimism for other bills

Trim was able to help me cut down my T-Mobile bill and give me credit on my bill!! Helping me with that process gave me peace of mind knowing that I wouldn't have to pay more than necessary. I was also given clarity on what it would mean to remove any add-ons from my plan, and how the lower charges would appear to me. Thank you, Trim!!

March 10, 2026
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Reply from OneMain MyMoney

Thank you so much, Tammra! We're glad to know that our effort in making things easy for you pays off. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

Super easy process the agent was very…

Super easy process the agent was very helpful. I Have a busy job and she was able to text me throughout the whole process and give me updates. Overall great experience.

March 5, 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Estebana! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 2 out of 5 stars

Not worth the time or energy

Not worth the time or energy. Tried to tell ya it wouldn’t do a bit of good

March 4, 2026
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Reply from OneMain MyMoney

Hi Kelli, thank you for your feedback! We're sorry we couldn't find monthly savings on your bill. No worries, Bill Negotiation is an ongoing feature so we will surely try again once we find an opportunity to help you save money.

Rated 5 out of 5 stars
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Reply from OneMain MyMoney

Thank you so much for your feedback, Alesha! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars
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Reply from OneMain MyMoney

Thank you so much for your feedback, Dawn! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

Amazing

Amazing. Saved me over $800 a year

March 6, 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, SK! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

Thank to Trim I saved $1014 this year

This year's trim review / negotiation was a great experience. Both the Spectrum employee and my Trim Representative were pleasant and transparent. I clearly understood the options and the changes offered. This was an easy and profitable experience and will save me about $1000 this year.

March 6, 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Taneshea! We're glad to know that our negotiation service made a difference. We look forward to more savings that we'll help you with in the future. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

Representative was very friendly and…

Representative was very friendly and did a great job saving me additional money

March 4, 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Constance! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

Reduced bill by 44%!!!

They were able to have my wireless Internet Bill reduced by 44% for a year and then then renegotiate again in a year. This is my second year using it and it’s wonderful to not have to deal with it myself.

February 21, 2026
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Reply from OneMain MyMoney

Thank you so much, Bev! We're glad to know that our effort in making things easy for you pays off. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

You guys significantly decreased my…

You guys significantly decreased my cable/ wifi bill and I couldn't be happier

February 27, 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Danielle! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

The representative was extremely…

The representative was extremely helpful , efficient and proficient! Kudos to OneMain Financial!

February 26, 2026
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Reply from OneMain MyMoney

We're so glad to hear this! Thank you for leaving us this wonderful review!

Rated 5 out of 5 stars

Great customer service and took care of…

Great customer service and took care of getting me the lowest price possible on my internet. My bill is now cut in half from what I was paying. So grateful so far

February 26, 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Delores! We're glad to know that our negotiation service made a difference. We look forward to more savings that we'll help you with in the future. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

Mary and Nica were very efficient and…

Mary and Nica were very efficient and saved me a lot of money.

February 26, 2026
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Reply from OneMain MyMoney

Thank you so much for your feedback, Joanna! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

I enrolled in trim last year and they…

I enrolled in trim last year and they got me a promotion discount on my spectrum payment. Then it expired a year later and I didn't have to contact trim about it expiring. Trim contacted me the month prior to promotion expiration and got me an even better discount then previous. With no extra work from me except for the initial verification with spectrum.

February 26, 2026
OneMain MyMoney logo

Reply from OneMain MyMoney

Thank you so much, Jennifer! We're glad to know that our effort in making things easy for you pays off. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for using Trim by OneMain!

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