ASP Transport & Removals & Storage Reviews 70

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 23 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and efficient, making the moving process smooth and stress-free. Many people highlight the exceptional service, noting that the team is helpful, careful with belongings, and goes above and beyond to accommodate requests, even with challenging circumstances. However, some customers expressed dissatisfaction with aspects of service delivery on their scheduled removal date, including reports of items being damaged. These customers also noted that adequate protection supplies were not provided, raising questions about resource management on the day.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initial enquiries were thorough and friendly with great communication by Evelina. Booking was easy. On the day of the move the team arrived on time and were friendly, had a laugh, helpful and efficien... See more

Company replied

Rated 5 out of 5 stars

From start to finish Evelina and her team made this experience as smooth as possible. Very professional, friendly and efficient, so glad we chose this company for our mother’s move. Evelina was easi... See more

Company replied

Rated 5 out of 5 stars

Entire process was smooth and professional. Nothing was too much trouble. The move was effected quickly and efficiently. They even disassembled and reassembled some quite old furniture, and plumbed in... See more

Company replied

Rated 5 out of 5 stars

I highly and honestly recommend ASP TRANSPORT & REMOVALS to everyone. We have moved from UK to Spain in September and the whole team was very professional, helpful and gave us one of the best quot... See more

Company replied


Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Packaging Store
  4. Piano Moving Service
  5. Self-Storage Facility
  6. Transportation Service

Written by the company

Since 2014, ASP Transport Removals and Storage has been providing professional, stress-free relocation services across Northamptonshire, Warwickshire, Leicestershire, Cambridgeshire, Bedfordshire, Buckinghamshire, Oxfordshire, Staffordshire, Derbyshire, Nottinghamshire, Lincolnshire, Rutland, Hertfordshire, Gloucestershire, Shropshire, West Midlands, East Midlands, and Greater London. As a family-run business, we take pride in delivering a personal touch and exceptional service tailored to each client’s needs. In addition to local moves, we specialise in nationwide long-distance relocations and international removals, ensuring a seamless moving experience wherever your journey takes you. Our comprehensive services include packing, dismantling and reassembling furniture, piano removals, long-distance and international moves, and the provision of packing materials. Every move is handled with the utmost care, ensuring the safe and efficient transport of your belongings. With over a decade of experience, our reputation is built on reliability, professionalism, and customer satisfaction. We go above and beyond to make every relocation as smooth and stress-free as possible. When you choose ASP Transport Removals and Storage, you're selecting a team that values your possessions and guarantees a well-organised, efficient moving experience—whether you're moving locally, across the UK, or internationally. Trust our expertise—moving made simple since 2014.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

70 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Outstanding professional service

Upon moving to a new house I found myself left on a Saturday afternoon with a large sofa from my move abandoned outside the property by another mover. I am so glad that I found ASP's number. I called them in distress hoping that they could take the sofa back to storage, and thinking that I would regretfully have to sell it as it couldn't get into my house. Ewelina was calm and reassuring over the phone and luckily, her team was available and able to get to me in record time. To my delight and amazement, Peter and Jerry said they wanted to do their best to get the sofa into the house, as they could see how much it meant to me. They provided a first class, professional and complete removalist service which included temporarily removing doors, etc, to get the sofa inside - something the previous mover did not even attempt, and I write this review from the very sofa that they saved for me. I have had a strong lesson in the difference between a professional removalist team and a couple of 'men-with-a-van masquerading as one. The entire team was friendly, courteous, reassuring, and professional throughout. I have no hesitation in making the highest recommendation for ASP Removals.

April 6, 2024
Unprompted review
ASP Transport & Removals & Storage logo

Reply from ASP Transport & Removals & Storage

Thank you immensely for sharing your remarkable experience with us! 🌟 We're truly honored to have been able to assist you during such a challenging time. It warms our hearts to hear that Ewelina, Peter, and Jerry were able to come to your rescue swiftly and provide the professional, comprehensive service you deserved. Ensuring your satisfaction and the safe delivery of your belongings is always our top priority, and we're thrilled that we could make a positive difference for you. Your glowing recommendation means the world to us, and we're incredibly grateful for your trust and support. If you ever need assistance in the future, please don't hesitate to reach out. Enjoy your sofa in your new home!

Rated 5 out of 5 stars

Perfect service

Perfect service! While moving home is so stressful it was a blessing to have that help, everything on time and no damages 🙂 definitely recommend and will use service next time!

April 2, 2024
Unprompted review
ASP Transport & Removals & Storage logo

Reply from ASP Transport & Removals & Storage

Thank you for your wonderful feedback! 🌟 We're thrilled to hear that our service made your moving experience stress-free and smooth. Ensuring everything is on time and without damages is always our goal, and we're delighted that we could provide you with a perfect moving experience. Your recommendation means a lot to us, and we look forward to assisting you again in the future. If you need any help or have any questions, don't hesitate to reach out. Wishing you all the best in your new home!

Rated 5 out of 5 stars

Superb service

Superb service. Prompt arrival. Very kind friendly staff throughout from making enquiries to end of move.
Highly recommend.
Thank you very much.

March 2, 2024
Unprompted review
ASP Transport & Removals & Storage logo

Reply from ASP Transport & Removals & Storage

Thank you, Val, for your kind words and glowing review! We're delighted to hear that you had a superb experience with us. Our team takes great pride in providing prompt and friendly service, from the moment you make your inquiries to the completion of your move. We truly appreciate your recommendation and are grateful for the opportunity to assist you. If you ever need our services again in the future, please don't hesitate to reach out. Thank you once again for choosing us! ASP Team

Rated 5 out of 5 stars

Piano moving

Piano moving. Staff prompt, pleasant & professional.

February 12, 2024
Unprompted review
ASP Transport & Removals & Storage logo

Reply from ASP Transport & Removals & Storage

Thank you Alan for taking the time to review our services at ASP Transport Removals and Storage. Your feedback is invaluable to us as we continually strive to improve and provide the best possible service to our customers. Best Regards ASP Team

Rated 5 out of 5 stars

Great service

Great service, professial crew,very helpful.

February 2, 2024
Unprompted review
ASP Transport & Removals & Storage logo

Reply from ASP Transport & Removals & Storage

Thank you for taking the time to leave us a review! Your feedback is greatly appreciated, and we're thrilled to hear about your positive experience with our services.

Rated 5 out of 5 stars

Absolutely brillaint!

Evelina was so helpful! Everything was seamless and efficient. Called on Wednesday morning and our request was carried out by Thursday afternoon. Brilliant customer service and process. Would recommend to anyone looking for a man with a van or removal services.

January 4, 2024
Unprompted review
ASP Transport & Removals & Storage logo

Reply from ASP Transport & Removals & Storage

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our services. Our team is dedicated to providing professional and helpful assistance, and it's incredibly rewarding to know that we met your expectations. If you ever need our assistance again, please don't hesitate to reach out.

Thanks once again for choosing our services!

Best Regards,
ASP Transport & Removals & Storage

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Very good communication, everything goes fast and smooth. Highly recommend. Thank you

November 5, 2023
Unprompted review
ASP Transport & Removals & Storage logo

Reply from ASP Transport & Removals & Storage

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our services. Our team is dedicated to providing professional and helpful assistance, and it's incredibly rewarding to know that we met your expectations. If you ever need our assistance again, please don't hesitate to reach out.

Thanks once again for choosing our services!

Best Regards,
ASP Transport & Removals & Storage

Rated 5 out of 5 stars

So glad I choose ASP!

Honestly… I’m so glad someone recommended this moving company to us. From the initial quote by Evelina, to the delivery of service was impeccable with no hitches of any kind. All correspondence was politely and timely responded to. Website and chat so professional which is reflected in the company. Price was spot on, especially for the service that was provided. Moving guys were so nice, hard working and speedy but respectful of our things.
Perfect service! Thank you 🙏🏻

August 18, 2023
Unprompted review
ASP Transport & Removals & Storage logo

Reply from ASP Transport & Removals & Storage

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our services. Our team is dedicated to providing professional and helpful assistance, and it's incredibly rewarding to know that we met your expectations. If you ever need our assistance again, please don't hesitate to reach out.

Thanks once again for choosing our services!

Best Regards,
ASP Transport & Removals & Storage

Rated 5 out of 5 stars

Move from midlands to south coast Did exactly what they quoted for in the…

Did exactly what they quoted for in the price quoted , turned up on time , happy and keen , worked very well very methodical with great care . Very happy customer

October 13, 2022
Unprompted review
ASP Transport & Removals & Storage logo

Reply from ASP Transport & Removals & Storage

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our services. Our team is dedicated to providing professional and helpful assistance, and it's incredibly rewarding to know that we met your expectations. If you ever need our assistance again, please don't hesitate to reach out.

Thanks once again for choosing our services!

Best Regards,
ASP Transport & Removals & Storage

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