Aspers Stratford Westfield definitely going downhill. At reception only a couple of staff are friendly & smile at you, the rest have miserable faces. Drinks machines for water always broken & our of... See more
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Rubbish casino loss yesterday 1500 play bet 5 pound give me bonus 3 time one bonus 45 pound other 60 68 99,9procent u loss they not giving chance to we don't play noone a lote.off people just come to... See more
Unable to give this piece of crap 0 stars. The bonus offers are just a sham, no response to emails, wagered £40 without a single win that matched my bet, new player bonus spins never materialised, fi... See more
Company replied
I want to apologise for the previous review but, this review will be not relevant because this is for the online service, which I never used. Here in London unfortunately isn’t alike Las Vegas wher... See more
Company details
Information provided by various external sources
Join Aspers Casino anytime and play the best online games from your mobile phone, tablet or desktop! Grab £1,000 in bonuses when you make your first 3 deposits.
Contact info
United States
- aspers.com
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This company hasn't invited their customers, so reviews may not be representative
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Glad Aspers are open again!!!
Glad Aspers are open again; went down on Saturday (Northampton)
Really well organised, great friendly staff and a great atmosphere.
Nice one Aspers!
Good casino
Good casino, nice games. I love the novamatic games just like being in the casino but from home. Had good bonus and poor but that's the way it goes some months a might get in a few hundred other may lose. If you don't like losing don't gamble. If I spend my monthly budget for gaming I take a break for a few weeks then play again which I like the take a break option and think more people should use it not to get in trouble your not going win most of the time. Overall good games, good chat when needed And excellent payout times. Promos are not that often but I don't mind as I don't like play through bonus. Maybe a rewards calender or stamp every time you play for little bonus would be good. Best casino for me most people are bitter when lose don't gamble what you can't afford
…my review
Played 45.00 pound to activate a bonus .. this paid 46 p .. whilst in normal game play 30 p was paid for 33.00 pound stake .. my membership lasted 20 minutes . A honest review .. it's companies like these that cause people to lose there homes . Families . Respect . And .......... Life

Reply from Aspers Casino
Scum bag scammers I will never enter…
Scum bag scammers I will never enter your online or in door casino again

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A casino is a great place to turn a…
A casino is a great place to turn a large amount of cash into a small amount. When your pockets are empty this lot will show you the door

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Hi that was the one of the easiest chat…
Hi that was the one of the easiest chat support and the Thomas was really grateful explain everything eases then he could and he sorted out all my problems so I’m glad you had a chance ask for help Thomas God bless Thomas all the best.P Lewandowski 😎
He deserves for the big bonus from Aspers😉
Aspers online casino is a rip off
Aspers online casino is a rip off. I've played the same game on other slots and playing it on aspers, is the worst ever experienced. Most of the spins was dead. And when I did win The spins, payouts were the lowest ever experienced. The game play lasted less than 10 minutes, which is the shortest game play ever. I never received the bonus round either. But I must say, it's not the losing that is the problem, it's the rubbish gaming experience that upsets me. Avoid Aspers.

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great games
great games, super fast withdrawals , only ever had one issue which they resolved quickly. thumbs all.

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Joined tonight deposit £240 tried to…
Joined tonight deposit £240 tried to cash out £1500 won by playing roulette Money has vanished from my account and I can’t withdraw anything

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The best Live chat support; the worst slots/promotional offers
Aspers’ promotional offers are such rubbish that over the time you just lose money. I mean what’s the point they award pity 10 free spins, only to wager x20 on winnings (therefore it will be lost soon anyway) when you have already lost ££ on such low RTP slots? We know ‘variance’ and you just can’t win sometimes, but Aspers use only low RTP slots for their promotions, and their available slots are basically low RTP. Other casino providers offer far better slots and promotions and even give you away cash bonus or free spins if you are on a losing streak. Aspers just let their customers keep losing money.
I must mention though that their Live chat support is, ironically, the best and outshine other larger Casino providers.

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Grievance sorted
Previously my sister and I lodged a complaint that Aspers Casino doesn’t value old customers
We took friends to join Aspers and they received promotional vouchers of £50 free plays or £50 match play last year and again last week
We wrote a complaint last year and was told that it was because we didn’t register our email addresses then
We went personally to register it last year and gave permission to be contacted for any promotional events etc
We have been receiving updates on events but not when it came to receiving free plays or match play
Last week, our friends received yet again promotional offer of £50 match play but not us
Yet we gamble more than our friends!
We wrote in this week to ask why?
We were told yet again that we have unsubscribed from receiving any promotional offers
This was not true as on our first visit back after lockdown, we were issued new membership cards and made sure that they have our email addresses and permission were given to receive promotional offers
We received updates on events and opening details but never any promotional offers yet again
The reply we received yesterday again stated that we have unsubscribed yet again which were not true
How convenient for them to give such a reply every time!
If so, why do we receive emails from them on their reopening, special events etc but not when it’s free plays or match plays offers
Aspers Casino, it would be much more honest if you were to reply that old customers have been either overlooked or undervalued but not giving us the same silly excuse that we have unsubscribed when we didn’t
Update on my review and reply to Aspers Venue Manager
Thank you very much to the Venue Manager at Aspers( name not given) in Stafford for his time and patience in sorting out my grievances
Hopefully he will be able to subscribe me back into receiving promotional offers
My sister and I do feel sorry that London is going into Tier 3 this Wednesday , thus affecting your staff and company
We appreciated all the hard work done in your safety measures that you have taken to protect us during our visits
We wish you all the very best
Looking forward to visiting again on your next reopening
Regards

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Very helpful and clear conversation and…
Very helpful and clear conversation and explanation
Very satisfied with the outcome

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I have never won anything big from this…
I have never won anything big from this casino ! Online or the stratford one. I have a very bad feeling and will never return to any of your casinos. The online casino is a joke ! spending hundreds and getting flipping nothing in return and oh dear the stratford one horrible attitudes from the cashier to the manager or the waiting stuff !
Done with you !

Reply from Aspers Casino
Excellent service
Spoke to April, who was very helpful and supportive ensuring that my limits were affordable and that I was aware of all tools available. Excellent customer service.
Well done Aspers.

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This is the WORST CASINO ON THE WEB
This is the WORST CASINO ON THE WEB. STAY AWAY THEY WILL TAKE YOUR MONEY AND THEN BLOCK THE ACCOUNT AND THEN SAY YOU CANT PLAY. WHY THEY DIDNT DO THE CHECKS BEFORE DEPOSIT IT WAS AN UTTER DISGRACE. THIS LOGAN GUY CHATS SOMUCH RUBBISH... HOW THE HECK DID HE GET A JOB THERE. REALLY PEOPLE STAY AWAY FROM THESE THIEVES... GIVE YOUR MONEY TO CHARITY INSTEAD OF THESE MUGS.... DOESNT EVEN WORSTH 1 STAR SHOULD BE MINUS -10

Reply from Aspers Casino
I spoke to a lady named Summer
I spoke to a lady named Summer. She was very helpful and patient. We need more people Like her on the launch chat please.

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Excellent Casino
Excellent Casino, truly cares about clients wellbeing too. Great support from Riley, very polite and helpful.

Reply from Aspers Casino
Chat support with Summer
Summer is a wonderful customer service adviser and helps in everyday possible. Asset to the company.

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Lovely people to deal with honestly
Lovely people to deal with honestly. Lovely customer service. Polite. On both platforms, on line and the physical casinos. They are briliant.

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