Aspire Property Group Reviews 

712
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and quick to respond during property transactions and investments. Reviewers emphasize that communication is consistently clear, ensuring complete clarity and peace of mind from start to finish. Some people also felt that the dedicated team made complex property purchasing processes remarkably easy to understand and navigate smoothly. Consumers additionally highlighted the thorough guidance and checklists provided throughout their entire investment journey, which helped build immense confidence. Reviewers noted that having knowledgeable local experts available at all times made every single transaction completely stress-free.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the team is professional, friendly, and extremely... See more

Service

Users describe positive interactions with service, highlighting a seamless, efficient, and professional... See more

Customer service

Customers report positive experiences with customer service, highlighting efficient communication and prompt... See more

Response time

Customers consistently note positive experiences with response time, highlighting that support... See more

User experience

Consumers find user experience to be positive, highlighting a very slick, hands-free process that is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aspire Property Group have an academy programme, of which I am one of their students. I am currently working on two Joint Venture projects with them, and their level of support has been fantastic. Ter... See more

Company replied

Rated 5 out of 5 stars

Myself and Alison have been dealing with Claire and the rest of them team, they are brilliant to work along side with. At Reach 4 Mortgage Solutions any issues we have with the clients mortgage or n... See more

Rated 5 out of 5 stars

Working with Terri, Claire & Chloe make our lives easier. At RA Mortgages, we are busy helping our clients obtain finance and knowing that Terri, Claire & Chloe are at the end of a phone, WhatsApp... See more

Company replied

Rated 5 out of 5 stars

I sold a property last year and I’ve just started the process again( so they must be doing something right!) Early days again but Chloe has kept in touch over last 12 months and is a massive reason... See more

Company replied


Company details

  1. Property Investment

Information provided by various external sources

Aspire Property Group are the leading authority on bespoke Northern sourcing solutions. Aspire source, refurbish, rent and manage your future property investments! A complete end to end process that allows us to provide you with the BEST property investment opportunities available. Stop working hard for your money, and have your money working hard for you!


Contact info

4.8

Excellent

TrustScore 5 out of 5

712 reviews

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1-star

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4.8

All reviews

(712)

60 reviews in the last 12 months

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Rated 1 out of 5 stars

By far the worst letting agents I’ve…

By far the worst letting agents I’ve ever had to deal with after renting homes for the past 13 years. Unfortunately my old landlord made the mistake of selling her property I’ve rented for the past 4 years to this company everything all seemed fine at first promises of no rental change, nothing going to change within tenancy, new flooring. Then they took over no proper notice in regards to new landlord and tried an illegal rental increase with no notice and against existing tenancy agreement terms. Telling me nothing has changed within rent they will pay the £70 difference which makes absolutely no sense to anyone as to why they’d do that nor did it say they would pay it in tenancy agreement. Trying to force you to sign their new agreement although you’re not legally required to and then constant threats of section 21s everytime you reach out to them. You ask them to stop mention the new agreement and section 21s and they just carry on. You say you don’t want them paying anything on your behalf they say they’re going to anyway. And when you ask for proper evidence such as landlords name and address for benefit claim reasons they point blank refuse and try blackmail you saying they will after you’ve signed their tenancy. Every tenant is legally entitled to their landlords name and address as part of the landlord and tenant act 1985. This company thinks they can do what they want never mind the tenants rights! Heaven Duffy has not done anything she’s been asked to do or given correct information from the start. And James Walker who was supposed to deal with complaint did absolutely nothing gave out more false information and nothing was resolved and it’s still on going.

To your reply:
You do you’ve just got it under a different name aspire properties? Same companies, same owners all just doing different things from different company names. Same building same staff emailing from same company. Probably wise with what goes on. Companies house spills everything.

I suppose Chloe & Terri don’t work there either now?

Original contact was all through aspire property group it’s all in my emails.

To your reply: my complaint and my whole review is about them it’s them that have done all that. Doesn’t matter what they say now they still did all the things you’re not allowed to do.

September 19, 2025
Unprompted review
Aspire Property Group logo

Reply from Aspire Property Group

Hi Sophie - APG is not a letting agent, we have checked our files and you are not a customer of this company. Sorry to hear about your experience though!
*EDIT*
Hi Sophie, apologies for the above response, yes we are all the same larger company, APG and Aspire Properties all work together. I will ask James to get intouch along with your portfolio manager and see if we can help with your concerns.
Thanks
Emma
Head of Customer Success

Rated 5 out of 5 stars

Great Team, Great Experience

I’ve worked with Aspire for over 7 years, and they’ve been consistently reliable, professional, and great to work with. Terri, Chloe, and Claire have been especially fantastic — always helpful, responsive, and truly trustworthy. Highly recommend!

September 25, 2025
Unprompted review
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Reply from Aspire Property Group

Hey Noreen,
Thanks so much for taking the time to leave this review for the team. We love working with you too as one of our recommended solicitors!

heres to many more years together
Speak soon
Team Aspire

Rated 5 out of 5 stars

Terri, Chloe and Claire.

I have worked closely with Terri, Chloe and Claire for a while now and I can honestly say they are the best team to work with. They are always available to help and assist with anything I need to ensure a smooth transaction no matter how big or small! I would highly recommend their services to anyone!

September 25, 2025
Unprompted review
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Reply from Aspire Property Group

Hi Chloe,
Thanks so much for taking time out of your busy schedule to leave us a review and recommending us to anyone reading this review :)

We love working with you too :)
Speak soon
Team Aspire

Rated 5 out of 5 stars

Terri, Chloe and Claire

Terri, Chloe & Claire are fantastic to work with really professional always on the ball and quick to respond to me! highly reccomend :)

September 25, 2025
Unprompted review
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Reply from Aspire Property Group

Thanks Ellie :)
Speed is key in the property game hey?

Thanks for the review, we really appreciate it
Team Aspire

Rated 5 out of 5 stars

Terri, Chloe & Claire

Terri, Chloe & Claire are fantastic to work with. They make the legal side of things much easier and they are such a help - always!

September 23, 2025
Unprompted review
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Reply from Aspire Property Group

Hi Luke!
Thanks for the review and also thanks for all YOUR support too! You are also amazing to work with which helps the journey for our clients go smoothly!

heres to many more years working together
Thanks again
Team Aspire

Rated 5 out of 5 stars

I dealt with a lady called Terri

I dealt with a lady called Terri . She was so patient with me, considering I'm no good with internet n technology.. she was so helpful n so polite n helpful to me. The lady is so helpful n honest n I really recommend her . I hope the firm she works for appreciate what a wonderful person they have ..

September 17, 2025
Unprompted review
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Reply from Aspire Property Group

Hi Stephen thank you so much for taking the time to write such a brilliant review about Terri. She is a star, and it is so lovely to hear you had such a positive experience :) Thank you!

Rated 5 out of 5 stars

Claire, Terri and Chloe.

Claire, Terri and Chloe are a great members of the team to work with. Claire has always been especially helpful to me they are always on the ball and quick to respond to me!

September 17, 2025
Unprompted review
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Reply from Aspire Property Group

Thank you so much for leaving such a positive review about the team - we really appreciate it! Such a great one to read.

Rated 5 out of 5 stars

Highly recommend!

Terri, Chloe and Claire are great to work with and are always really helpful! Highly recommend to anyone!

September 17, 2025
Unprompted review
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Reply from Aspire Property Group

Hi Reagan, aw thank you so much for taking the time to leave a review and recognise Terri, Chloe and Claires hard work. It means a lot to us, and it is so great to hear you have had such a positive experience - thank you!

Rated 5 out of 5 stars

Property experts with a heart

I've worked with Dan and Jamie for a number of years and have been so impressed - they really know their stuff. There is no property transaction that they haven't done and their level of detailed knowledge is incredible. As a Chartered Surveyor working in commercial property for 20+ years, they've really held my hand coming into the residential property world. I was recently in their office and you can tell that they manage their team in the same way they manage their business - with a lot of heart and passion.

September 12, 2025
Unprompted review
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Reply from Aspire Property Group

What an amazing review! Thank you so much Charlotte! It has been a pleasure to work with you :)

Rated 5 out of 5 stars

I have worked with Aspire for a number of years and appreciate the service.

I have known and worked with the Aspire Property Group for a number of years and have felt very supported by their services. Dan Buchan in particular delivers a great service where I feel he really cares. Their team is also great and very helpful and very responsive when I ask for help. For me Aspire has been super helpful to me in my journey as a Property Investor.

September 11, 2025
Unprompted review
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Reply from Aspire Property Group

It is so lovely to read this review :) Thank you so much!

Rated 5 out of 5 stars

I have been working with Aspire for…

I have been working with Aspire for over 1.5 years and it has been a great experience so far. As a property investor, I value integrity, market knowledge and effective communication. As a technology professional, I appreciate streamlined processes and data-driven decisions. Aspire Property Group deliver on all counts! They run an efficient customer-oriented operation from a modern, professional office with a touch of flair (and a slightly temperamental coffee machine). Their work ethics and high standards really stand out. Thank you Dan, Jamie and Team!

September 1, 2025
Unprompted review
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Reply from Aspire Property Group

Oh thank you so much - we love how tech savvy you are, and that you share our passion for streamlining!! Thank you every so much for leaving such a lovely review for us :)

Rated 5 out of 5 stars

Why work with anyone else!

I have worked with Jamie, Dan, Sam & the Aspire team now for the past 18 months & have got nothing but praise for them. I spent a day last weekend at their HQ & what a slick outfit they are. Their knowledge, expertise & integrity are second to none & I would not hesitate to recommend them to anyone wanting to get started on their property journey.

September 8, 2025
Unprompted review
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Reply from Aspire Property Group

This has really made us SMILE :D Thank you SO much for your kind words, we really appreciate it :)

Rated 5 out of 5 stars

I absolutely love this company

I absolutely love this company. I’ve worked with Dan Buchan and Jamie York for a number of years, and their knowledge and professionalism never fail to impress me. After a recent visit to their offices, I was blown away by where, how, and why these guys do business. If you’re looking for truly hands-free investing or some of the best property education available, I cannot recommend Dan, Jamie, and the Aspire Property Group highly enough.

September 8, 2025
Unprompted review
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Reply from Aspire Property Group

Thank you so much for the kind words, it is so brilliant to work with you and really appreciate the time you took to leave us a review!

Rated 5 out of 5 stars

Amazing Training

We are currently property investors working with Aspire Property Group, and the experience so far has been fantastic. The training is clear and practical, and the mentoring/coaching support makes a huge difference. We’ve felt guided every step of the way, and it’s given us real confidence as we start our journey in property investment. Aspire genuinely care about your progress, and we’re excited to continue learning with them.

September 8, 2025
Unprompted review
Aspire Property Group logo

Reply from Aspire Property Group

Aw what a pleasure to read this! Thank you so much for the kind words :)

Rated 5 out of 5 stars

Aspire Finance Day

I have been working with Aspire for almost 1.5 years, and from the very start they have delivered a comprehensive programme that has far exceeded my expectations. Their guidance has been invaluable in helping me—and many others—build a business from the ground up. The leadership from Dan, Jaime, Sam, and the wider mentor team is second to none.

The training covers everything from business growth and property investing to raising finance and developing the right mindset to name a few. Importantly, Aspire are always evolving, continually reviewing and improving both their business and training programmes.

I recently attended a Finance Day at their head office, which focused on adding value for clients and improving business processes while raising finance to deliver high-quality properties for end users. Their set-up is highly professional, and they consistently go the extra mile for the entire community.

August 30, 2025
Unprompted review
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Reply from Aspire Property Group

Hi Rob thank you so much for your kind words. It really means a lot to us all here at Aspire and we really value long term relationships. Really glad you enjoyed the Finance Day as well, Dan & Jackie loved helping everyone on that so they will be so pleased you got value from it! :D Just to make you aware, the account you have put this review on is a different business, Aspire Portfolio. I think you meant to add this onto Aspire Education's Trust Pilot account so if you could pop it on that one that would be much appreciated :) Thanks so much Rob! This is such a lovely review to leave.

Kadey

Rated 5 out of 5 stars

Solid Experienced Team

I’ve been working with Aspire for over a year now and no regrets. Proper set-up. Office was immaculate, motivating as well. Kudos to Jamie, Dan, & Sam.

August 30, 2025
Unprompted review
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Reply from Aspire Property Group

Hi Olaniyi thanks very much for leaving us this review :) Really made us smile - it means a lot!

Rated 3 out of 5 stars

Questionable investment

Aspire are a great firm Jamie is very credible, my experience with them as whole in terms of communication honestly is positive, however I would be concerned on the investment of certain buy to let's, I purchased 2 and ended up unfortunately with many problems with the properties, although I anticipated some problems, they were extremely excessive, if your looking to invest by gaining capital there are better ways, I lost up to 40k on 2 properties over 3 years unfortunately. I would recommend having a full independent inspection prior to purchasing one.

September 6, 2024
Unprompted review
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Reply from Aspire Property Group

Hi Jon firstly thank you for taking the time to leave us a review and some honest feedback. This is so hugely appreciated! We note you have consistently left us some amazing reviews throughout your journey with us, and that means a lot to us so thank you. And thank you also for replying so promptly to our request to get further details from yourself in regards to this review so we could identify your properties and look into your review further as feedback really is important to us and so your quick response there has really helped!

We have a very in-depth analysis process with all of our investments, and follow a strict TARGET criteria. The properties then go through various underwriting stages before sign off - we have some of the strictest processes for this. These processes have been ramped up more over the past couple of years as well. With every investment, we do appreciate there is also the element of risk - and that applies to investment even outside of the property world. The more risk the higher the return, tends to be the general trend. Due to our high level of due diligence we do have over 1000 successful transactions which we are really proud of.

In your review above you have touched upon a suggestion surrounding a full inspection and we would love to explore your experience with us further and also any suggestions you have that could improve the result, and experience for others, and hopefully yourself again in the future. We really value this and so Terri, who you have spoken to previously, will be reaching out simply to discuss your experience, get further insight and any ideas as we are always open to that development :) Then, any insights you provide will be discussed internally with our Head of Customer Success and implementation will move forward from there.

Again Jon, thank you ever so much for taking the time to reflect on your experience with us and provide feedback that is open and honest, but also positive - it is great you have had a positive experience overall, and also great that you are able to chat to us further for us to improve. Thank you ever so much Jon, and we look forward to chatting with you soon :)

The Aspire Team

Rated 1 out of 5 stars

Aspire property Group - My Experience

I paid £7,800 for Aspire Property Group’s property sourcing service. The three properties I was presented with did not meet my expectations – the first was supposed to be vacant but was actually occupied, the second involved a potential rent increase without a formal agreement in place, and the third was overpriced with unrealistic rent. I also found Toyan to be quite pushy in encouraging me to proceed with these properties.

I decided not to move forward with any of the deals. APG have since refunded me the £7,800 in full.

December 30, 2024
Unprompted review
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Reply from Aspire Property Group

Hi Jill,

Thank you for taking the time to edit your review.

Feedback is an important aspect of growth to us as a company. However, while legitimate feedback is highly valued, we do contest the claims made in your post here. In particular, we highlight that an independent body; The Property Ombudsman (TPO), sided fully with us in respect to these claims.

The TPO is an independent adjudicator for the industry created to protect consumers, with whom we have been a member for over 10 years; having a flawless record through all that time, which we continue to uphold.

The Ombudsman reviewed your claims and rejected these; finding them without merit and siding with us on this matter. We hope that having an independent third-party review evidence you provided and rule on the above, is enough to showcase that what you have laid out is not accurate.

With regards to your claims, we are pleased to have over 1,000 successful transactions under our belt and have one of the most in-depth analysis processes in the industry. Each property goes through a unique process to ensure it matches our proprietary T.A.R.G.E.T criteria, all laid out at the beginning of the process. Pertaining specifically to what you claimed; we find both tenanted and vacant properties for our investors, yet you are claiming a property was ‘supposed to be vacant’. With regards to increasing rent without an agreement, this is not accurate. We would not try and obtain a 120% rental increase for a tenant without some confirmed method of it being achievable: both legally (as in a section 13) but also commercially with relation to affordability too. As we own a letting agency with over 300x managed units, we are very aware of how to approach this and assess affordability, as well as having expertise in assessing rental prices within the Yorkshire area.

Again, feedback is truly always valuable, we will seek to learn what we are able to from this and we are sorry for not meeting your expectations. But we must point out when claims are factually inaccurate, as has been independently proven to be the case here.

I have reached out to you via phone and email to discuss this, we hope you will reconsider your position given the independent findings and remove this unfounded review.

Kind Regards,
Dan Buchan, Co-Founder, Aspire Property Group

Rated 5 out of 5 stars

First BTL

Thanks to Aspire for helping me secure my first BTL property. Special mention to Chloe who helped me through the whole process and advising when necessary!

September 4, 2025
Unprompted review
Aspire Property Group logo

Reply from Aspire Property Group

Hi Harrison, Thanks so much for taking time to leave the review, Chloe is amazing at what she does! We are so glad you are now the successful owner of your first BTL property! Heres to many more.

Team Aspire

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