I totally love ASRV gym wear! I work out 5 times a week and have worn this brand exclusively for many years. Love the athletic fit and design, expert construction and high quality material! However... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been buying ASRV products since 2016. I probably have added at least 3-4 new pieces each year since then. Super pleased with the quality and style of their apparel. Whenever I run into someone... See more
Company replied
Overall, the ASRV line is unique, high-quality and has the subtle style that I like without being too much. The shorts are supportive where needed for all the activities I use them for- weight trainin... See more
Company replied
Bought a shirt for my boyfriend and he’s very picky about fabric and fit — but he absolutely loved it. The material is incredibly soft and feels high quality right away. I also got him the matching... See more
Company replied
Company details
Written by the company
Sportswear and training apparel constructed from the most technologically advanced fabrics and designed with additional functional features for all condition training and urban commuting.
Contact info
2251 Rutherford Rd. Ste. 150, 92008, Carlsbad, United States
- support@asrv.com
- asrv.com
4.4
Excellent
10K reviews
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Products are pretty good - shipping was not
Products are pretty good. Shipping was not up to par and makes me not want to order again. Specifically getting burned by paying for faster delivery and getting the longest one of a group of three of them. When I raised it with support it was said that they can’t control the speed of the delivery service but it took way too long to be fulfilled and sent to shipping - I was tracking it to try to get it before I left the country.
January 8, 2026
Reply from ASRV Sportswear
Hey Tai,
Thank you for your honest feedback.
We’re very sorry to hear that your package arrived later than expected. This is not the level of service we strive to provide
In an effort to ensure that you are fully satisfied with your recent experience, we've sent you a separate email to discuss things further.
Returns are a HASSLE
The gear is pretty good, if pricey. But the return process is another story. They make you individually photograph each item being returned and then the return has to be approved at a later time - really? Who has time for this? I won’t be ordering from ASRV again until they make returns easy.
February 4, 2026
Unprompted review
Reply from ASRV Sportswear
Thank you for sharing your honest feedback, Eric. We’re glad to hear you enjoyed the quality of the gear, though we’re sorry to hear the return process felt frustrating.
The photo step in our return process is in place to help ensure returns and exchanges are processed accurately and smoothly once packages arrive at our warehouse. While we understand it can feel time-consuming, it allows our team to verify items upfront and avoid delays or issues once the return is received.
We truly appreciate you taking the time to share your experience, and your feedback will be shared with our team as we continue to look for ways to improve the overall customer experience.
I placed an order and it took me 3…
I placed an order and it took me 3 weeks to get it delivered even after paying extra for shipping . When I returned the product , they again charged me for shipping and just refunded me with a deficit amount .
January 7, 2026
Reply from ASRV Sportswear
Hey Avinash,
Thank you for your honest feedback.
Once the package is in the care of the courier, delivery is their responsibility. We cannot guarantee any courier as their schedule, work ethic, employees, and delivery are completely out of our control. We apologize for the delay. I see that our team has already refunded the shipping cost of your order.
If you have any other questions or concerns, please do not hesitate to contact us again.
Reply from ASRV Sportswear
Thank you for the kind words, Brandon! We’re glad to hear you’re enjoying both the style and performance of our gear. We truly appreciate your support!
Reply from ASRV Sportswear
Thank you for the review, Jahkai!
Reply from ASRV Sportswear
Thank you for sharing, Enrique! We’re glad to hear you had a positive experience with our staff. We truly appreciate your support!
Reply from ASRV Sportswear
Thank you for the feedback, Roman!
Premium quality sportswear with strong brand identity
I had a great experience with ASRV Sportswear. The quality of the materials is outstanding, the fit is athletic and functional, and the designs are clearly made for serious training and performance. You can feel the attention to detail in every piece, from durability to comfort during intense workouts.
I truly believe ASRV has strong potential to grow even more in the Middle East market, especially in Egypt. I’m a fitness athlete and coach based in Cairo and would love to represent the brand locally.
You’re welcome to check my Instagram profile for training content, lifestyle, and brand collaborations.
Looking forward to seeing ASRV continue to grow globally..
January 4, 2026
Reply from ASRV Sportswear
Thank you for your thoughtful feedback, Ahmed! We’re thrilled to hear you had a great experience with ASRV and that the quality, fit, and design resonated with you. It means a lot to hear from a fitness athlete and coach who values both performance and detail.
Regarding your interest in representing ASRV locally, unfortunately, we are not actively seeking additional sponsorships, partnerships, or ambassadorships at this time. We truly appreciate your support and enthusiasm for the brand, and we hope to continue earning your loyalty as ASRV grows globally.
Love the brand and what it stands for
Love the brand and what it stands for. I can’t wait to buy more merchandise. Great fit, great look, and amazing quality.
January 4, 2026
Reply from ASRV Sportswear
Thank you for the kind words, Gabriel! We’re thrilled to hear you love the brand and what it stands for. It’s great to know you’re enjoying the fit, look, and quality, and we truly appreciate your support.
Everything I’ve ever ordered from them…
Everything I’ve ever ordered from them has always come in. Their quality is the best workout clothing I have ever owned. I will continue to purchase from them and support their high quality products. I am insanely happy with this company.
November 10, 2025
Reply from ASRV Sportswear
Thank you so much for the amazing feedback, Matthew! We’re thrilled to hear that our quality and consistency continue to meet your expectations. It means a lot to know you’re happy with ASRV and will continue to support us, we truly appreciate your loyalty!
Bring back "Made in Korea" Please.
I own over forty ASRV pieces and have always been extremely satisfied, almost to the point of jokingly considering the brand a religion. Over the years, I have never hesitated to pay a premium price for a premium feel and a premium product.
However, the quality is no longer what I have come to expect. The fabric feel, fit, and stitching now feel noticeably less premium than usual. I am experiencing clear sizing inconsistencies compared to identical models that I already own and that fit me perfectly, with the same exact "DSG".
At first i thought it was an isolated issues but it was unfortunately not. In recent orders, I have noticed discrepancies of several inches and different fits between identical models, which is unacceptable at a premium price point.
I have also observed that the Tetra-Lite fabric has recently lost its usual flexibility and softness, particularly at the waistband. The inner waistband stitching is completely different from what I am used to with ASRV joggers. There is now a rigid, non-stretch hem that feels uncomfortable and significantly reduces waistband comfort.
I would also like to point out that all of the ASRV pieces I consider truly “premium”, and that fully met my expectations, are manufactured in Korea. In my most recent orders, the majority of items were labeled as manufactured in Vietnam or Thailand, and all of the problematic items fall into this category. This pattern is difficult to ignore.
I am greatly disappointed with my recent orders. I have just completed a return for two out of the three items purchased. The only reason I did not return the third item is because it was marked as final sale. If it were possible, I would return it as well, but I prefer not to dispute the return or request an exception.
Given these experiences, I am now seriously questioning any future online purchases from ASRV without being able to try the items first. As a Canadian customer, this effectively means limiting myself to what local retailers carry, which is extremely disappointing given the breadth of the ASRV lineup and the level of loyalty I have had toward the brand.
January 22, 2026
Unprompted review
Reply from ASRV Sportswear
Hey Jason! First, we genuinely appreciate you taking the time to write such a detailed review, and even more so, your loyalty over the years. Owning over forty pieces is no small thing, and we don’t take that lightly.
We want to address your concerns transparently. As demand for ASRV has grown globally, we did have to expand manufacturing outside of Korea. This allowed us to access new fabric mills, advanced production techniques, and scale in a way that could support innovation and availability.
That said, despite changes in country of origin for some styles, we’ve implemented strict internal quality control processes to ensure these factories are producing to our standards. We do not lower our expectations based on location.
Regarding sizing inconsistencies, over the past year we’ve made deliberate spec adjustments to standardize our size range and establish consistent fit blocks across categories (slim, standard, relaxed, etc.). In the short term, this can create some variance between older and newer batches of the “same” DSG style, especially if you’re comparing pieces from different production runs. It’s a transitional phase, and admittedly it can feel like a bumpy ride. However, more recent batches will follow the updated size specifications moving forward, which should improve long-term consistency.
With Tetra-Lite specifically, certain construction updates, including waistband finishing and internal stitching , were implemented as part of this refinement process. That said, if something feels overly rigid or significantly different from prior versions, we’d absolutely like to review it more closely.
If you’re open to it, please send photos of:
The inner waistband stitching you referenced
Any areas where you’re seeing sizing discrepancies
Any additional quality concerns
We’d be happy to review them with our product team and address them directly.
We’re truly sorry that this hasn’t met the standard you’ve come to expect from us. Customers like you helped build this brand, and your feedback carries real weight internally. We hope we can continue to earn your trust moving forward.
Respectfully,
Reply from ASRV Sportswear
Thank you for the feedback, Con! We’re glad you love the style. We do provide a detailed size guide for each item on our website to help ensure customers are well informed before purchasing. Please note that sizing can feel different across styles due to the various fabric technologies and constructions used in our pieces. We appreciate you sharing your experience.
Don’t trust their sizing. No exchange
Don’t trust their sizing. It’s inconsistent.
I bought several pairs of pants. One was labeled size S and fit like an M. I assumed it was a mistake, so I reordered an XS. That one was way too small.
When I asked for an exchange, not a refund, they refused. Any serious brand with integrity allows exchanges when sizing is clearly off. Lululemon and Vuori do this without hesitation.
Bottom line, I lost $250 on two pairs of pants that don’t fit because of bad sizing and a rigid policy. Be aware before you buy.
In reference to your response, this is not accurate. On my email order confirmation, there is no mention of ‘final sale.’ The same applies to my PayPal order, where no such notice appears. Based on this, I do not see how the item can be considered non-exchangeable.
January 12, 2026
Reply from ASRV Sportswear
Hey Christian,
Thank you for your honest feedback.
Unfortunately, all items marked as “final sale” are ineligible to be returned or exchanged, and we are unable to facilitate a return at this time.
Please note that the "Final sale" noticed has been mentioned in the product page and in your order confirmation.
Additionally, we can confirm that the size chart provided is accurate. We offer item-specific size guides, as measurements can vary depending on the fabric technology used for each product.
I sincerely apologize for any inconvenience this may have caused.
Reply from ASRV Sportswear
Thank you for the love, Emma! We’re glad to hear you’re enjoying the products and that our service met your expectations. We truly appreciate your support.
Excellent customer support
Your service and support even over seas make ASRV a very thrustfull company.
December 13, 2025
Reply from ASRV Sportswear
Thank you for the kind words, Julian! We’re glad to hear our service and support-even overseas-have made your experience a positive one. We truly appreciate your trust and support of ASRV.
workout gear design for tiny people
I’ve bought several products from this company and disappointed with all of them. Their xxl is basically like a men’s medium. Everything they make is a fraction of the size it should be, I even purchased an adjustable hat which is too small for my head on the very last adjustment. I’ve never had a hat not fit. The prices are outrageous, shipping is expensive, returns and refund policy sucks and product quality is not that great. They look cool in the ads but I’m not being this brand anymore.
December 15, 2025
Unprompted review
Reply from ASRV Sportswear
Thank you for the feedback, Jeffrey! We’re glad to hear the quality stood out and that you see ASRV as a leader in the workout and performance space. We truly appreciate your support.
Be aware. Sizing off. No return policy
Be aware. I was a returning customer. I ordered pants using the same size I had previously purchased from them. The item did not fit. Customer service stated that the item was not eligible for return under their policy. I will no longer purchase from this company.
January 8, 2026
Unprompted review
Reply from ASRV Sportswear
Hey Christian,
Thank you for your honest feedback.
Unfortunately, all items marked as “final sale” are ineligible to be returned or exchanged, and we are unable to facilitate a return at this time.
Please note that the "Final sale" noticed has been mentioned in the product page and in your order confirmation.
Additionally, we can confirm that the size chart provided is accurate. We offer item-specific size guides, as measurements can vary depending on the fabric technology used for each product.
I sincerely apologize for any inconvenience this may have caused.
ASRV is one of the best workout…
ASRV is one of the best workout clothing brands I’ve ever encountered! The materials feel very high end and comfortable. Will definitely be purchase more in the future!
December 11, 2025
Reply from ASRV Sportswear
Thank you for the kind words, Thien! We’re glad to hear the materials and comfort really stood out to you. We appreciate your support and look forward to having you back for future purchases.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.