Prompt, professional and empathetic after an accidental collision with ironwork on a training ride cracked my campagnolo Bora Ultra wheelset. Provided all proof and they liaised directly with my mecha... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Where to begin, unfortunately this is the 2nd time I’ve had to claim for the theft of an ebike in the same year. Ellie Kyle yet again has made this as pain free as possible and I can’t thank her enoug... See more
Company replied
Nothing but positive things to say. My fiance lost the stone from her engagement ring, i had to make a claim but it was super easy to do and the team were ultra responsive and always got back to me wi... See more
Company replied
I have recently gone through the claim process for a stone lost in my engagement ring. I have had an excellent experience with Assetsure and highly recommend. They have been professional throughout wi... See more
Company replied
Company details
- Jewelry and Watch Insurance Company
- Cycle Insurance Company
- Insurance Agency
- Insurance Broker
- Insurance Company
About Assetsure Insurance
Written by the company
Why Choose Assetsure
We are a specialist company dedicated to providing our customers with insurance products to suit their needs. Our polices are underwritten by a number of insurers and we also have Lloyd’s of London cover holder status. We pride ourselves on offering an excellent service to customers and being able to offer products we believe to be genuinely helpful & innovative. Key products include: Jewellery insurance (for items such as Engagement rings and Watches) Fine Art, Collectables and Pedal Cycle Insurance. Jewellery Insurance Engagement Ring Insurance Wedding Ring Insurance Watch Insurance Contact us
We are a specialist company dedicated to providing our customers with insurance products to suit their needs. Our polices are underwritten by a number of insurers and we also have Lloyd’s of London cover holder status. We pride ourselves on offering an excellent service to customers and being able to offer products we believe to be genuinely helpful & innovative. Key products include: Jewellery insurance (for items such as Engagement rings and Watches) Fine Art, Collectables and Pedal Cycle Insurance. Jewellery Insurance Engagement Ring Insurance Wedding Ring Insurance Watch Insurance Contact us
Money Back
30 day money back guarantee
We are so confident in the product we supply that we have arranged with the insurers to allow you 30 days to change your mind and request a full refund, this is rather than the generic 14 days given by most. Even if after the 30 days is up, you decide our policy is not for you, we will refund you all of the insurance you haven't used with no deductions from the return of premium.
Contact info
3rd Floor Peek House, EC3M 1EB, London, United Kingdom
- 0208 0033 190
- enquiries@assetsure.com
- assetsure.com
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Assetsure Insurance
Thank you for your review and for choosing us to arrange your insurance cover.
Happy to recommend
Very speedily handled by claim for damaged/lost camera equipment.
The whole process was efficient, with great communication - I knew at each step of the process where I stood and any questions I emailed were answered quickly and clearly.
Happy to recommend them.
January 12, 2026
Reply from Assetsure Insurance
Thank you for your review relating to your recent experience making a claim. We are always pleased to help out when a loss occurs
I was in very good hands
Everything about them was professional. They were extremely helpful and kind.
March 6, 2026
Reply from Assetsure Insurance
Thank you for your review regarding your recent experience with our claims department. We were pleased to have been able to assist you.
Helpful sales advisor
Very helpful conversation with advisor over the phone in response to their request to call following my online quote. All queries resolved and cover of my items was agreed without difficulty and at an affordable premium. Such a relief to get it sorted as they mean a great deal to me. Thank you ☺️
March 5, 2026
Reply from Assetsure Insurance
Thank you for your review, you spoke to Viraj, I'll let him know your comments.
All dealt with professionally and…
All dealt with professionally and efficiently- would recommend
March 5, 2026
Reply from Assetsure Insurance
Thank you for your review and for choosing Assetsure to arrange your insurance.
Great customer service
Very helpful customer service. Today I spoke to Viraj and it was quick and easy, I had a few questions and all of then were answered. Thanks team!
March 3, 2026
Reply from Assetsure Insurance
You're very welcome. We are pleased to have been of assistance. Thank you for leaving us a review.
Very polite and professional
Very polite and professional. Would definitely recommend
February 24, 2026
Reply from Assetsure Insurance
Thank you for your review of our service, we were pleased to have been able to assist.
Reply from Assetsure Insurance
Thank you for your review and for choosing us to arrange your insurance, it was a pleasure to have assisted you.
Engagement ring claim
They were easy to talk to and very helpful in getting the claim resolved.
February 25, 2026
Reply from Assetsure Insurance
Thank you for your review. We are pleased to have been able to assist you with your recent claim for your engagement ring.
Really pleased with the service
Really pleased with the service - my claim was handled quickly and the team were helpful and easy to get hold of at each stage of the process
February 17, 2026
Reply from Assetsure Insurance
It's always good to hear from customers that appreciate our claims service. Thank you for leaving us a review.
Amazing and quick and helpful highly…
Amazing and quick and helpful highly recommend
February 24, 2026
Reply from Assetsure Insurance
Thank you for your kind review and for trusting us to insure your watch.
An excellent service provided and very…
An excellent service provided and very fast process from start to completion of my claim. Couldn’t fault them, very professional 👍
February 24, 2026
Reply from Assetsure Insurance
Thank you for your feedback. It was our pleasure to assist you with your claim, and we’re glad we could help make the process a positive one.
Easy to use
Easy to use, one minor thing thought i could pay it in full instead of monthly, but that might have been me missing something in all honesty.
February 23, 2026
Reply from Assetsure Insurance
Thank you for your review and for choosing us to arrange your insurance. There is an option to pay all in one go, you may have missed this on the payment page. We can change this if you would like to give us a ring in the next couple of days before the first instalment is processed.
You can also call us at any time in the policy term and pay off any outstanding amounts.
Reply from Assetsure Insurance
Thank you for your review, we're pleased you like our service. Sorry you had difficulty uploading the photos (which we confirm receipt of) We don't normally have problems with the photo uploads, but if you would like to email us with details, we will ask our technical department to look in to it.
Helpful and clear assistance for
The agent was very clear to understand and spoke clear native English. He was very clear and helpful.
February 23, 2026
Reply from Assetsure Insurance
Thank you for your review, we are pleased to have been of assistance.
Great Service
Excellent service from Visage the insurance advisor. Visage clearly asked all the relevant questions and satisfactorily answered all my queries.
Excellent advice, communication and service.
February 21, 2026
Reply from Assetsure Insurance
Thank you for your review and for choosing us to arrange your insurance, it was a pleasure to have assisted you.
Reply from Assetsure Insurance
Thank you for your review and for insuring with us. We are pleased you found our service to be prompt and efficient.
Good experience
I have only just taken out insurance, and I spoke to a very nice man who helped me through a slightly complicated scenario.
February 19, 2026
Reply from Assetsure Insurance
Thank you for your review, we are pleased to have been able to assist you
Fantastic customer service
Fantastic customer service, clear instructions and answers to my questions.
February 19, 2026
Reply from Assetsure Insurance
Thank you for your review, and thank you for sending in the photos as well.
Easy and quick
It’s a good thing that we can insure valuable collectibles with them. Highly recommend !
February 19, 2026
Reply from Assetsure Insurance
Thank you for your review and for choosing us as your insurer.
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