AssuranceAmerica Reviews 

1,455
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,305 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful insurance agents for providing detailed explanations, maintaining professional attitudes, and making the policy setup process completely stress-free. People also highlight the very affordable rates, noting that it is extremely easy to find budget-friendly coverage options that perfectly fit their financial needs. Some reviewers were not happy with communication issues, noting occasional confusion with policy activation details and unexpected online pricing discrepancies. A few people also mentioned facing difficulties when trying to reach support or getting prompt assistance from representatives when they needed help.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their helpfulness, kindness, and... See more

Price

Consumers find price to be positive and consistently report great, affordable rates that fit within their... See more

Customer service

Users describe positive interactions with customer_service, consistently praising agents for being... See more

Service

Reviewers consistently share positive feedback about the service, highlighting stress-free processes and... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the application process is fast, simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The agent that my wife spoke with and set up our policy with was very understanding and explained everything in detail to my wife. She helped my wife with everything, so I didn't have to do anything.... See more

Company replied

Rated 5 out of 5 stars

Was able to lower my renewal rate by $54 when i called back, and spoke with a new agent, DeMarco, who also helped walk me through the mobile app onboarding process which was important to me, as the pr... See more

Company replied

Rated 5 out of 5 stars

Very happy with the price and convenience of getting to do everything i needed to do to get my policy going all on the internet. I plan to recommend to all my family and friends.

Company replied

Rated 5 out of 5 stars

Excellent service. The insurance agent was very helpful and made the whole process stress-free. I got the same coverage for $223 instead of $320. Highly recommended service.

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Insurance Agency
  4. Insurance Broker
  5. Liability Insurance Company
  6. Renter's Insurance Agency

About AssuranceAmerica

Written by the company

AssuranceAmerica is an insurance company committed to helping people get the protection they need at a price they can afford. For more than 25 years, we’ve focused on providing coverage for drivers and renters from all walks of life. We believe everyone deserves a fair rate, so our prices are not determined using your credit score.

We offer affordable personal auto, renters insurance, motor club plans, and commercial auto with flexible payment options to fit your budget. Backed by local independent agents and a team that genuinely cares, AssuranceAmerica gives drivers the support they need and coverage they can count on. When others make it complicated, we make it easy to get on the road and keep moving forward.

When choosing AssuranceAmerica – as a customer or as a valued agency partner – you join a team committed to helping those in need in the communities where we operate. We provide support our communities by giving 5% of our profits to helping people transition from crisis into living healthy, stable lives.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,455)

1,454 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience

August 12, 2026
Unprompted review
AssuranceAmerica logo

Reply from AssuranceAmerica

Thank you for taking the time to share your experience. We appreciate it - Drive Safe!

Rated 5 out of 5 stars

Much appreciated…

The experience was perfect he understood what I wanted and needed and the process was not long the price was affordable he answered all questions we had we appreciate doing business it was a pleasure thank u

August 8, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

We really appreciate you taking the time to leave us this review. It means a lot to our team! Stay safe on the roads!

Rated 5 out of 5 stars

Customer service was great

Customer service was great. Thank you to Jennifer 🙂.

August 7, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

We're grateful for customers like you who take the time to share their experience. Thank you!
Safe travels!

Rated 5 out of 5 stars

My knowledge of auto insurance is very…

My knowledge of auto insurance is very minimal but my agent Melanie was kind and very patient....thank you

August 11, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

Thank you so much for your kind words! We're thrilled to hear about your positive experience.
Drive safely!

Rated 5 out of 5 stars

Easy

Easy instructions

August 8, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

Your review means the world to us! Thanks for letting us know we're on the right track.
Be safe out there!

Rated 5 out of 5 stars

That they take their time looking for good quate

I been there long time , but it was new people this time they treat me good give me a good quote

August 7, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

Thank you for sharing your experience. We're all about helping customers find affordable insurance to fit their budget.

Rated 5 out of 5 stars

The common curtesy and understanding of…

The common curtesy and understanding of my questions were answered with truth and honesty. And the time the representative took with me was phenomenal!!!!

August 7, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

We really appreciate you taking the time to leave us this review. It means a lot to our team! Stay safe on the roads!

Rated 5 out of 5 stars

My experience with AssuranceAmerica was…

My experience with AssuranceAmerica was very good from start to finish everything was transparent best price very happy and I would recommend

August 6, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

This feedback made our day! We're so glad we could provide you with great service.
Take care and drive safe!

Rated 5 out of 5 stars

On point with all the questions that I…

On point with all the questions that I asked didn't have to wait long for an answer very helpful deserve a 5

August 7, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

We really appreciate you taking the time to leave us this review. It means a lot to our team! Stay safe on the roads!

Rated 5 out of 5 stars

Great price

So much cheaper than my previous insurance for the same coverage.

August 8, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

We're so happy to hear our pricing and payment flexibility worked well for you! Providing affordable options is what we're all about. Thanks for choosing us!

Rated 5 out of 5 stars

Very easy to follow the step necessary…

Very easy to follow the steps necessary to fill out forms also explained all the details very well

August 7, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

We appreciate you using our online platform and sharing the experience. It's great to know that you found it easy to use. Drive Safe!

Rated 5 out of 5 stars

Great job and thank you

Great and thank you

August 7, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

We're grateful for customers like you who take the time to share their experience. Thank you!
Safe travels!

Rated 3 out of 5 stars

Great

Great, very helpful agent

August 10, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

Your review means the world to us! Thanks for letting us know we're on the right track. Be safe out there!

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process. Fair pricing

August 7, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

Your feedback is so encouraging! We believe everyone deserves access to quality insurance at a fair price. Thank you for being a valued customer!

Rated 5 out of 5 stars

great app easy to use

August 10, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

Thanks so much for this review! We designed our platform with ease of use in mind, so it's rewarding to hear it's working well. Drive safely!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look