AssuranceAmerica Reviews 

1,454
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,305 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful insurance agents for providing detailed explanations, maintaining professional attitudes, and making the policy setup process completely stress-free. People also highlight the very affordable rates, noting that it is extremely easy to find budget-friendly coverage options that perfectly fit their financial needs. Some reviewers were not happy with communication issues, noting occasional confusion with policy activation details and unexpected online pricing discrepancies. A few people also mentioned facing difficulties when trying to reach support or getting prompt assistance from representatives when they needed help.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their helpfulness, kindness, and... See more

Price

Consumers find price to be positive and consistently report great, affordable rates that fit within their... See more

Customer service

Users describe positive interactions with customer_service, consistently praising agents for being... See more

Service

Reviewers consistently share positive feedback about the service, highlighting stress-free processes and... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the application process is fast, simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The agent that my wife spoke with and set up our policy with was very understanding and explained everything in detail to my wife. She helped my wife with everything, so I didn't have to do anything.... See more

Company replied

Rated 5 out of 5 stars

Was able to lower my renewal rate by $54 when i called back, and spoke with a new agent, DeMarco, who also helped walk me through the mobile app onboarding process which was important to me, as the pr... See more

Company replied

Rated 5 out of 5 stars

Very happy with the price and convenience of getting to do everything i needed to do to get my policy going all on the internet. I plan to recommend to all my family and friends.

Company replied

Rated 5 out of 5 stars

Excellent service. The insurance agent was very helpful and made the whole process stress-free. I got the same coverage for $223 instead of $320. Highly recommended service.

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Insurance Agency
  4. Insurance Broker
  5. Liability Insurance Company
  6. Renter's Insurance Agency

About AssuranceAmerica

Written by the company

AssuranceAmerica is an insurance company committed to helping people get the protection they need at a price they can afford. For more than 25 years, we’ve focused on providing coverage for drivers and renters from all walks of life. We believe everyone deserves a fair rate, so our prices are not determined using your credit score.

We offer affordable personal auto, renters insurance, motor club plans, and commercial auto with flexible payment options to fit your budget. Backed by local independent agents and a team that genuinely cares, AssuranceAmerica gives drivers the support they need and coverage they can count on. When others make it complicated, we make it easy to get on the road and keep moving forward.

When choosing AssuranceAmerica – as a customer or as a valued agency partner – you join a team committed to helping those in need in the communities where we operate. We provide support our communities by giving 5% of our profits to helping people transition from crisis into living healthy, stable lives.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,454)

1,458 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

App is smoothe

App is smoothe , whole process was simple and easy. Price is good. I like.

August 7, 2026
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Reply from AssuranceAmerica

Thanks so much for this review! We designed our platform with ease of use in mind, so it's rewarding to hear it's working well. Drive safely!

Rated 5 out of 5 stars

Gave good quote easy to do very pleased…

Gave good quote easy to do very pleased with them overall

August 1, 2026
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Reply from AssuranceAmerica

Thank you for the feedback! Making insurance accessible and affordable for everyone is our top priority. We're glad we could help!

Rated 5 out of 5 stars

Very professional at point of contact

Very professional at point of contact. Followed through with all expectations. Made paperwork and emails easy to understand and complete.

August 5, 2026
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Reply from AssuranceAmerica

Thank you so much for your kind words! We're thrilled to hear about your positive experience. Drive safely!

Rated 5 out of 5 stars

The person who helped me.Was very…

The person who helped me.Was very professional she answered all my questions.The process didn't take long at all.Thanks

August 7, 2026
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Reply from AssuranceAmerica

We're grateful for customers like you who take the time to share their experience. Thank you! Safe travels!

Rated 5 out of 5 stars

It was fast and easy

It was fast and easy. The guy who helped me was patient and kind. So helpful. Amazing experience. Thank you

August 6, 2026
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Reply from AssuranceAmerica

We really appreciate you taking the time to leave us this review. It means a lot to our team! Stay safe on the roads!

Rated 5 out of 5 stars

Application was easy

Application was easy, no haggling to buy alot of unnecessary things. Very quick process! Price is very fair.

August 4, 2026
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Reply from AssuranceAmerica

We're thrilled that you had such a smooth experience with our platform! Your feedback helps us know we're headed in the right direction. Safe driving!

Rated 5 out of 5 stars

The process was very easy

The process was very easy. The price is great. Especially compared to others in the industry. Would highly recommend.

August 5, 2026
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Reply from AssuranceAmerica

We're so happy to hear our pricing and payment flexibility worked well for you! Providing affordable options is what we're all about. Thanks for choosing us!

Rated 3 out of 5 stars

Hard to Access and hard to get ahold of…

Hard to Access and hard to get ahold of a person

July 10, 2026
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Reply from AssuranceAmerica

We would like to understand more about this issue and help resolve it. Please send an email to customer_service@aainsco.com with your contact information.

Rated 5 out of 5 stars

Hospitable.

Very patient.

August 6, 2026
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Reply from AssuranceAmerica

We really appreciate you taking the time to leave us this review. It means a lot to our team! Stay safe on the roads!

Rated 5 out of 5 stars

Helpful

Problem solver

August 4, 2026
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Reply from AssuranceAmerica

Thank you for taking the time to share your experience. We appreciate it - Drive Safe!

Rated 5 out of 5 stars

Juliana from Univista helped me thru…

Juliana from Univista helped me thru this process and was/amazing. He had to reach out to Assurance America and they have so much patience and was very helpful to us both.

August 7, 2026
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Reply from AssuranceAmerica

We're grateful for customers like you who take the time to share their experience. Thank you! Safe travels!

Rated 5 out of 5 stars

Great and I am happy people there make…

Great and I am happy people there make nice job that you again God bless you all

August 4, 2026
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Reply from AssuranceAmerica

This feedback made our day! We're so glad we could provide you with great service. Take care and drive safe!

Rated 5 out of 5 stars

Be honest

I was so worried and she was amazing

August 7, 2026
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Reply from AssuranceAmerica

Thank you so much for your kind words! We're thrilled to hear about your positive experience. Drive safely!

Rated 5 out of 5 stars

With Jerry AI

With Jerry AI. The experience with getting vehicles insurance with assurance America was smoother.

August 6, 2026
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Reply from AssuranceAmerica

Your review means the world to us! Thanks for letting us know we're on the right track. Be safe out there!

Rated 5 out of 5 stars

Excellent work

Excellent work

August 3, 2026
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Reply from AssuranceAmerica

Thank you for taking the time to share your experience. We appreciate it - Drive Safe!

Rated 5 out of 5 stars

Clarity

Making it very clear to understand.

August 7, 2026
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Reply from AssuranceAmerica

Your review means the world to us! Thanks for letting us know we're on the right track. Be safe out there!

Rated 5 out of 5 stars

The customer service was great

The customer service was great. She made sure that she could find me the most valuable Insurance that works with me and my budget.

August 1, 2026
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Reply from AssuranceAmerica

This feedback made our day! We're so glad we could provide you with great service. Take care and drive safe!

Rated 5 out of 5 stars

Annet was great to work with!

Annet was great to work with!

August 4, 2026
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Reply from AssuranceAmerica

Thank you so much for your kind words! We're thrilled to hear about your positive experience. Drive safely!

Rated 5 out of 5 stars

Price and customer

August 5, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

Thank you for taking the time to share your experience. We appreciate it - Drive Safe!

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