AssuranceAmerica Reviews 

1,454
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,305 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful insurance agents for providing detailed explanations, maintaining professional attitudes, and making the policy setup process completely stress-free. People also highlight the very affordable rates, noting that it is extremely easy to find budget-friendly coverage options that perfectly fit their financial needs. Some reviewers were not happy with communication issues, noting occasional confusion with policy activation details and unexpected online pricing discrepancies. A few people also mentioned facing difficulties when trying to reach support or getting prompt assistance from representatives when they needed help.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their helpfulness, kindness, and... See more

Price

Consumers find price to be positive and consistently report great, affordable rates that fit within their... See more

Customer service

Users describe positive interactions with customer_service, consistently praising agents for being... See more

Service

Reviewers consistently share positive feedback about the service, highlighting stress-free processes and... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the application process is fast, simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The agent that my wife spoke with and set up our policy with was very understanding and explained everything in detail to my wife. She helped my wife with everything, so I didn't have to do anything.... See more

Company replied

Rated 5 out of 5 stars

Was able to lower my renewal rate by $54 when i called back, and spoke with a new agent, DeMarco, who also helped walk me through the mobile app onboarding process which was important to me, as the pr... See more

Company replied

Rated 5 out of 5 stars

Very happy with the price and convenience of getting to do everything i needed to do to get my policy going all on the internet. I plan to recommend to all my family and friends.

Company replied

Rated 5 out of 5 stars

Excellent service. The insurance agent was very helpful and made the whole process stress-free. I got the same coverage for $223 instead of $320. Highly recommended service.

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Insurance Agency
  4. Insurance Broker
  5. Liability Insurance Company
  6. Renter's Insurance Agency

About AssuranceAmerica

Written by the company

AssuranceAmerica is an insurance company committed to helping people get the protection they need at a price they can afford. For more than 25 years, we’ve focused on providing coverage for drivers and renters from all walks of life. We believe everyone deserves a fair rate, so our prices are not determined using your credit score.

We offer affordable personal auto, renters insurance, motor club plans, and commercial auto with flexible payment options to fit your budget. Backed by local independent agents and a team that genuinely cares, AssuranceAmerica gives drivers the support they need and coverage they can count on. When others make it complicated, we make it easy to get on the road and keep moving forward.

When choosing AssuranceAmerica – as a customer or as a valued agency partner – you join a team committed to helping those in need in the communities where we operate. We provide support our communities by giving 5% of our profits to helping people transition from crisis into living healthy, stable lives.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,454)

1,458 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication!

August 3, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

We appreciate you using our online platform and sharing the experience. It's great to know that you found it easy to use. Drive Safe!

Rated 4 out of 5 stars

I rated the experience good because of…

I rated the experience good because of the quote and everything that came with the quote.

August 3, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

Thank you for taking the time to share your experience. We appreciate it - Drive Safe!

Rated 5 out of 5 stars

Good job

The agent was so kind and clear in the explanation of the terms of the policy

August 5, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

We're grateful for customers like you who take the time to share their experience. Thank you! Safe travels!

Rated 5 out of 5 stars

Great service.was able to sign up with…

Great service.was able to sign up with ease.

August 5, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

We're thrilled that you had such a smooth experience with our platform! Your feedback helps us know we're headed in the right direction. Safe driving!

Rated 5 out of 5 stars

Efficiency and very easy process

Efficiency and very easy process

August 3, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

Thanks so much for this review! We designed our platform with ease of use in mind, so it's rewarding to hear it's working well. Drive safely!

Rated 5 out of 5 stars

Saving more than $100 a month by…

Saving more than $100 a month by switching to assurance!!!

August 5, 2026
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Reply from AssuranceAmerica

Thank you for sharing your experience. We're all about helping customers find affordable insurance to fit their budget.

Rated 5 out of 5 stars

Super easy and fast easiest most…

Super easy and fast easiest most convenient way to get insurance policy ever

August 6, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

We're thrilled that you had such a smooth experience with our platform! Your feedback helps us know we're headed in the right direction. Safe driving!

Rated 5 out of 5 stars

They quoted a great rate and gave me a great rate

I was able to secure my policy for 35 dollars and I was quoted based on my lack of moving violations instead of my lack of credit and that is all I really care about because insurance companies are a rip off for people who have great driving records but have had financial issues that lowers their credit score in days that take year's to recover from and it's not very helpful that an insurance company would prey on that and base their rates on something that has absolutely nothing to do with how they can drive a car

July 31, 2026
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Reply from AssuranceAmerica

We're so happy to hear our pricing and payment flexibility worked well for you! Providing affordable options is what we're all about. Thanks for choosing us!

Rated 5 out of 5 stars

Great reasonable price

Low insurance prices

August 5, 2026
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Reply from AssuranceAmerica

Your feedback is so encouraging! We believe everyone deserves access to quality insurance at a fair price. Thank you for being a valued customer!

Rated 4 out of 5 stars

It was good

It was good, didn't like the fact that I had to take pictures on a car thats paid for.

August 4, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

Thank you for taking the time to share your experience. We appreciate it - Drive Safe!

Rated 1 out of 5 stars

I waited and waited for someone to…

I waited and waited for someone to connect and was told that they would but didn’t

August 2, 2026
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Reply from AssuranceAmerica

We appreciate you taking the time to share this feedback, and we apologize that we didn't meet your expectations. Please email customer_service@aainsco.com with additional details so we can investigate and resolve it.

Rated 5 out of 5 stars

Very professional and nice

Very professional and nice. Easy to understand and good communication.

August 4, 2026
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Reply from AssuranceAmerica

Thank you so much for your kind words! We're thrilled to hear about your positive experience. Drive safely!

Rated 5 out of 5 stars

Price

Price! You were a LOT cheaper then the insurance I was with.

August 4, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

So glad our pricing and payment options worked for you! Affordable coverage is what we're all about. Thank you for choosing us!

Rated 5 out of 5 stars

Good

Love our people

August 5, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

We're grateful for customers like you who take the time to share their experience. Thank you! Safe travels!

Rated 5 out of 5 stars

Very fast and easy

Very fast and easy

August 4, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

Thank you for the wonderful feedback! We've worked hard to make our platform as user-friendly as possible. We're glad it shows!

Rated 5 out of 5 stars

Price

Big price change

August 2, 2026
AssuranceAmerica logo

Reply from AssuranceAmerica

We really appreciate you taking the time to share this. It's great to know our payment options are making a difference. Thanks for trusting us with your insurance needs!

Rated 5 out of 5 stars

Fast knowable nice

Fast knowable nice . The rep was the reason I chose you

July 31, 2026
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Reply from AssuranceAmerica

Thank you so much for your kind words! We're thrilled to hear about your positive experience. Drive safely!

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