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Assured Energy Reviews 

1,023
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being exceptionally professional, friendly, and deeply knowledgeable about the energy industry, ensuring clients feel well supported from start to finish. Some reviewers were happy with the clear communication and prompt assistance provided during both complex situations and routine contract renewals. Consumers also highlighted how straightforward and efficient the entire process is, allowing people to secure competitive rates and save money effortlessly without facing any sales pressure. People truly appreciate having reliable advisors who handle all arrangements smoothly and look out for the best possible financial outcomes.

What people talk about most

Staff

Customers expressed great satisfaction with the staff, noting they are extremely helpful, patient, and... See more

Service

Users describe positive interactions with service, highlighting reliable, prompt attention and the very best... See more

Customer service

People report positive experiences with customer service, consistently praising the quick response times and... See more

Price

Customers consistently note positive experiences with price, expressing satisfaction with competitive rates... See more

Value for money

Clients share positive opinions on value for money, frequently highlighting how advisors consistently secure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found Assured Energy when trying to find a cheaper electricity tariff for our Local Parish Council. Damien got in touch who provided us with a range of quotes/options, we ultimately opted for Britis... See more

Rated 5 out of 5 stars

Starting a new business can be daunting but at least I don't need to worry that I haven't got a good deal on my energy. Damien was fantastic and has saved me so much, as we were automatically put ont... See more

Rated 5 out of 5 stars

ROWLEYS NEWS (Huddersfield) Absolute pleasure to deal with Mark@assured energy. Was given the details of this company by the FED (NFRN) saved me approximately 33% on my electricity bill at my b... See more

Rated 5 out of 5 stars

It's a hard business managing energy and the industry has a poor rep with people constantly pestering when times are easy, Brian is the person who when times are hard is not afraid to guide people wit... See more


Company details

  1. Electric Utility Company
  2. also in
  3. Consultant
  4. Energy Supplier
  5. Gas Company
  6. Price Comparison Site
  7. Utility Contractor

About Assured Energy

Written by the company

Delivering low-cost energy to SME clients, institutional consumers, trade associations and member organisations. A sister company of The Consultus International Group Limited - www.consultus.com - The Most Trusted Consultancy 2019 – Large Customers’ at the TELCA awards. Enquire Today

Expert business energy advice

Written by the company

Transparency from beginning to end
We always focus on your needs, as a business or institutional energy customer, and not what the suppliers want to sell or what benefits the energy broker. We don't have preferential relationships or even marketing agreements with suppliers: we always engage the whole market to secure the best deal.
Access to over 25 suppliers
Based on your needs and requirements, we would approach the relevant supplier and share with you their best offers.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,023)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing help from Mark Ludford

Amazing help from Mark Ludford, dealing with difficult suppliers for me and always helping to provide the best deals possible and explaining the wider electricity market as a whole, helping me understand the choices I make.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Honest, friendly, quick and ultimately the best prices!

Neal single-handedly restored my faith in energy brokers - friendly, super quick in responding, and above all incredibly straightforward and honest which builds a lot of trust. He has taken care of everything, which is worth a premium but in fact his prices were better than anything else we were able to find. Win-win!

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

Outstanding customer service and great help. Mark Ludford has supported my business all the way to bring my energy bill down. I give Mark Ludford an OBE for his honourable service.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Chris Pattini is so on the ball

Chris Pattini is so on the ball, he calls to remind me when our energy price review is due, sends over the relevant information efficiently and clearly, I would highly recommend.
Thank you
Debbie

March 9, 2025
Unprompted review
Rated 5 out of 5 stars

I entrusted Neil with the task of…

I entrusted Neil with the task of securing the most competitive contracts for both my electricity and gas services. Throughout the process, he demonstrated professionalism and courtesy at every stage. Thanks to his efforts, my costs were reduced by 34%. I highly recommend Neil and his company for anyone looking for expert assistance in managing their utility contracts.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer care

This is to express my appreciation for Hannah and Vicky at Assured's customer care department for their very professional handling of administrative tasks across our portfolio. It's reassuring that after a contract is in place, Assured continues to deal with utility companies on your behalf should an issue arise or changes be required.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Professional backup

Thank you, Mark (Ludford) for being the calm, professional voice at my back, helping to unpick and respond to recent issues. I could not have done it without you, So much appreciated.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Damien for the brilliant…

Thank you Damien for the brilliant service you have provided and also managed to cut my electricity costs by over half!

February 27, 2025
Unprompted review
Assured Energy logo

Reply from Assured Energy

Hi, thank you so much for the review, we will pass on your comments to Damien. Everyone at Assured Energy looks forward to working with you going forward. Thanks again!

Rated 5 out of 5 stars

Great service and advice

Damian and Ian a credit to assured energy . We spent months going over pricing and after endless phone calls I was given honest advise to hold tight on pricing when the deal could have been signed and sealed . These guys know their stuff and have saved me a lot of money .

February 21, 2025
Unprompted review
Assured Energy logo

Reply from Assured Energy

Hi, thank you so much for the review, we will pass on your comments to Damien and Ian. Everyone at Assured Energy looks forward to working with you going forward. Thanks again!

Rated 5 out of 5 stars

Amazing service

Damian and Ian has been very very helpful in saving my electricity bills by thousands of pounds a year. In this ripoff world I found them to be honest and reliable

October 17, 2024
Unprompted review
Assured Energy logo

Reply from Assured Energy

Hi, thank you so much for the review, we will pass on your comments to Damien and Ian. Everyone at Assured Energy looks forward to working with you going forward. Thanks again!

Rated 5 out of 5 stars

Energy Prices

The process was very easy and details of the products were explained fully. Very helpful!

February 25, 2025
Assured Energy logo

Reply from Assured Energy

Hi, thank you so much for the review, we will pass on your comments to the team. Everyone at Assured Energy looks forward to working with you going forward. Thanks again!

Rated 5 out of 5 stars

Really happy with my interaction with…

Really happy with my interaction with Assured Energy. Damien was very helpful and pleasant to deal with.

October 23, 2024
Unprompted review
Assured Energy logo

Reply from Assured Energy

Hi, thank you so much for the review, we will pass on your comments to Damien. Everyone at Assured Energy looks forward to working with you going forward. Thanks again!

Rated 5 out of 5 stars

I’m so glad I found Assured through my…


I’m so glad I found Assured through my FED membership. After struggling for months—four failed attempts since last November—to leave my previous supplier, I had nearly given up hope. Then I connected with Damien, who took over and finally put an end to the chaos. In just a few weeks, he managed to resolve all the issues and got me switched to a new supplier.

Even when we hit more roadblocks with my old supplier, Damien and Matt from the admin team went above and beyond. Matt worked tirelessly behind the scenes, and together, they successfully freed me from my old supplier. Not only am I now on a much better pricing plan, but—more importantly—the months of stress I endured are finally over.

Assured Energy truly knows their stuff. They stay committed, support you every step of the way, and won’t rest until the job is done. I’m incredibly grateful to the whole team and excited for a long-term partnership. Thank you.

November 15, 2024
Unprompted review
Assured Energy logo

Reply from Assured Energy

Hi, thank you so much for the review, we will pass on your comments to Damien. Everyone at Assured Energy looks forward to working with you going forward. Thanks again!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, extremely quick to assess our needs and deliver a very competitive solution. Would highly recommend.

February 21, 2025
Unprompted review
Assured Energy logo

Reply from Assured Energy

Hi, thank you so much for the review, we will pass on your comments to the team. Everyone at Assured Energy looks forward to working with you going forward. Thanks again!

Rated 5 out of 5 stars

These guys are absolutely amazing and…

These guys are absolutely amazing and help you save a load of money. Absolutely amazing people to deal with. Make saving money a breeze. Thank you

February 18, 2025
Unprompted review
Assured Energy logo

Reply from Assured Energy

Hi, thank you so much for the review, we will pass on your comments to the team. Everyone at Assured Energy looks forward to working with you going forward. Thanks again!

Rated 5 out of 5 stars

Thousands of Pounds Saved

From start to finish the information given to me from Anthony Gayle was outstanding. The whole process was made simple and smooth and we managed to negotiate a deal that will save both my businesses thousands of pounds a year.

Due to the quality of service, i have already passed on Anthony's details to another business.

February 5, 2025
Unprompted review
Assured Energy logo

Reply from Assured Energy

Hi, thank you so much for the review, we will pass on your comments to Anthony. Everyone at Assured Energy looks forward to working with you going forward. Thanks again!

Rated 5 out of 5 stars

Helpful and effecient

Helpful and effecient - cant fault the service and would highly recommend

February 11, 2025
Assured Energy logo

Reply from Assured Energy

Hi, thank you so much for the review, we will pass on your comments to the team. Everyone at Assured Energy looks forward to working with you going forward. Thanks again!

Rated 5 out of 5 stars

Great service from Chris as ever!!

Great service from Chris as ever!!
Have been dealing with Chris for some years now and he always comes up with a great energy deal for us.

February 6, 2025
Unprompted review
Assured Energy logo

Reply from Assured Energy

Hi, thank you so much for the review, we will pass on your comments to Chris. Everyone at Assured Energy looks forward to working with you going forward. Thanks again!

Rated 5 out of 5 stars

Easy renewal of Energy Contracts Best Deals

I have been dealing with Assured Energy for a number of years now, Damien our broker has always been very knowledgeable and helpful when it comes to renewing our Gas/Electric contracts. It is hassle free and very easy to either stay with your supplier or change, it’s all handled for you. Best deals sourced for you.

Great service
Thanks again to you Damien.

February 3, 2025
Unprompted review
Assured Energy logo

Reply from Assured Energy

Hi, thank you so much for the review, we will pass on your comments to Damien. Everyone at Assured Energy looks forward to working with you going forward. Thanks again!

Rated 5 out of 5 stars

Exceptional Service and Savings!


I highly recommend Assured Energy, especially Neal, for businesses with a portfolio of sites. He’s always available, offers valuable advice, and has helped me and many others save a significant amount of money over the years. Neal’s expertise in managing multiple locations is invaluable!

January 24, 2025
Unprompted review
Assured Energy logo

Reply from Assured Energy

Hi, thank you so much for the review, we will pass on your comments to Neal. Everyone at Assured Energy looks forward to working with you going forward. Thanks again!

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