Assuretour Reviews 

15
•
TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

15 reviews

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2.3

All reviews

(15)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst experience

Worst experience! Would never recommend this company! I picked up a car with Thrifty in Charlottetown PEI on September 11, 2025 called assuretour to tell them that the power steering was not working on Sept 13th, returned the car rental back to Thrifty on September 14/25. Today is October 20/25 and I have STILL not received my refund!!! I have called the company many times to no avail!! They keep telling me 3-5 days but I have not received the money!! I’ve called Thrifty’s and they tell me that the refund has been sent back to assuretour but I have not received it!!! Do not contact this company!! They will steal your money!!!

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give them minus for stars I…

If I could give them minus for stars I would. They stole money from me! They told me when I “booked my car rental” that $150 was to hold reservation and remaining amount was to be paid at counter. Got to counter and no sign of any $$ given. Had to report fraud to my bank cancel card open claim to get my money back. Call him to ask for my money back only for him to laugh and call me names

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great Knowledge and Service

Booked a fare through AssureTour feeling like I got a little too good of a deal for booking as late as I did; sadly, my intuition was right. Very pleasantly, however, Steve went out of his way to email, whatsapp, and leave me a voice message trying to get back to me so we could hash out a substitution airfare, and I'm very happy to say that we did! We were able to find a convenient airfare that took me where I needed to be on the schedule I needed to be with a minimum of layovers, and all happening about a week and a half before my departure date.

Satisfied with the outcome in terms of itinerary and budget, and will probably go through Assure again in the future, the process was convenient and I enjoyed the experience.

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

My flight got cancelled I randomly called this company Jose helped me to find a flight @ reasonable fare he almost saved 400 dollars... everywhere it was too expensive.... thanks a lot Jose

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

Flight prices have gone up for my trip…

Flight prices have gone up for my trip so I looked up this place, the original flight I booked was no longer valid so skylar went out of his way and found me a heck of a deal. Did all the work all I had to do was approve and pay everything else was taken care of. Thanks a lot Skylar and team! Will deff use again!

September 27, 2023
Unprompted review
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