We were super happy with Aston Shaw…
We were super happy with Aston Shaw when we first started using the company many years ago with a fantastic dedicated accountant for our contact who was easily contactable for advise and understood our specific business and the way we operate.
Great, then came change, our accountant left and we were moved to a central team which felt very impersonal and no direct contact.
Since raising this we were then appointed to Matthew Butcher who has been great. Meetings face to face and happy to explain everything fully.
We would not have stayed with Aston Shaw had it not have been for Matthew now looking after us directly.
Reply from Aston Shaw - Dereham
Hi Victoria,
Thank you for taking the time to leave us a review.
We truly appreciate your excellent feedback. I am sorry to hear when you were moved to the central team you felt your service was impersonal and you were thinking of leaving. We are glad Matthew has provided you with the amazing service you deserve and as a result you have decided to stay with Aston Shaw. We will pass this onto Matthew and I am sure he will be really appreciative of your comments.
Thank you for being a valued client.
Best wishes,
Aston Shaw Marketing Team