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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality and durability of the products, noting that items fit devices perfectly and look wonderful. Buyers frequently mention how wonderful the items feel and how well they protect expensive devices daily. Consumers also appreciate the exceptionally helpful support team, responsive customer service, and completely smooth online ordering process. However, some customers also noted issues with slow delivery times and unhelpful tracking systems that made shipments hard to follow during transit. Some people were genuinely dissatisfied with long shipping durations, mentioning that packages occasionally took much longer than initially expected to reach their destination.

What people talk about most

Product

Consumers find product satisfaction to be high, with reviewers frequently praising the excellent quality,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the robust and... See more

Delivery service

Customers consistently note mixed experiences with delivery service, as opinions are sharply divided... See more

Service

People report positive experiences with service, highlighting quick responses and helpful support. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered incorrectly and after contact my order was corrected and a refund was made immediately, Delivery was then advised and was followed up at every stage. Honestly say this was the best service... See more

Rated 5 out of 5 stars

I had a problem originally of my own making in not being able to select the correct cover for my Apple iPad. However, Astra were very courteous and helpful (and patient) in leading me back through the... See more

Rated 5 out of 5 stars

I've bought a few phone cases, my favourite style is a flip case but it's easier to have a back case whilst at work. Some cases were thin with no real protection. This cases is hard with a decent bu... See more

Rated 5 out of 5 stars

One of the best covers I’ve had. The charging is a bit difficult to get right but besides that really pleased


4.1

Great

TrustScore 4 out of 5

319 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.1

All reviews

(319)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have ordered from this company…

I have ordered from this company previously, their cases are extremely strong and reliable. I find the experience of the site is individual and treats customer service with a 5 star. I would definitely recommend the phone cases and wouldn't buy from another site.

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company. Given their business name I presumed they were UK based. However it was only after ordering, I realised my case would take over two weeks for delivery and 5 days on still hasn’t even been dispatched.
I have tried contacting the company to cancel my order but after one initial email I am now being ignored. This was meant to be a Christmas present and is never going to arrive in time. So disappointed.

December 8, 2024
Unprompted review
Rated 5 out of 5 stars

Ordering was easy then when it was…

Ordering was easy then when it was placed I was regularly updated with the progress of the order. I have had these cases in the past and they have amazing durability. I have even dropped it from a cherry picker by accident at 25 meters the screen had a slight crack on it but the phone was fine.

November 29, 2024
Unprompted review
Rated 3 out of 5 stars

Not the best

Ordered a iPhone 14 Pro Max phone case, it took just under 2 weeks to come and the tracking number wasn’t valid.
I’ve had the phone case on for 2 days and it scratches and chips very easy, and this is without dropping it yet, it’s only been in my pockets and phone holder in the car. The case looks very smart and feels nice but the quality isn’t the best, not worth £40.

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

A Fabulous Case

The phone case is very nice to hold in your hand it does add a bit of weight to your phone but this makes it very robust and sturdy I love the way all the ports are hidden and no dust will get in to my phone or water love it

October 8, 2024
Unprompted review

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