I’ve been using Ateex for the past 3–4 years, and honestly, the experience has been amazing. Their server performance is consistently reliable, uptime is solid, and everything just works smoothly... See more
Company replied
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See what reviewers are saying
I have been using Ateex for over four months now, and I haven’t faced any major issues so far. Whenever there was even a small problem, their team responded quickly and resolved it without delay. I’... See more
Company replied
I bought an vps 6 months ago amd epyc 48gb ram 8vcore and it was amd epyc 7 they told in offer price it was 1600 but when we bought and setuped panel I made my mc server in that for only 15 players t... See more
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We recently bought a dedicated server and whenever we have some problem in development the staffs were great, in just mins they would respond us back. Also their dedicated servers are affordable and w... See more
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Company details
Written by the company
Ateex Cloud, founded in India on March 2, 2023, by Ashish Roy, strives to redefine hosting excellence. Our goal is to empower online ventures with top-quality servers and unmatched customer support, ensuring a seamless and reliable hosting experience. Ateex Cloud is a subsidiary company of AlareX.
Contact info
4.1
Great
119 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Great hosting 👏🏻
July 20, 2024
Unprompted review
Nicee server
July 20, 2024
Unprompted review
Ateex Clould
One of the best hosting, provides 24/7 lag free hosting. With good Ping and Up time 99.9%. Also the help and support is best thing, they solve all the problems quick.
Pannel + Payment + Server Creation No Issues.
July 19, 2024
Unprompted review
Best host ever provide free and paid…
Best host ever provide free and paid cheap Minecraft hosting
July 2, 2024
Unprompted review
Absolute Scam!
I contacted this company on 19/06/2024 stating their server was down. I have since been trying to get my server put back online but they haven't yet as of today. Their whole node is down and they told me it was because of a datacenter being under maintenance. I understood so I didn't press the issue further. They told me no ETA was given. I then investigated further and found their host. Their host stated no issues at all and no planned maintenance had occured, so this was a lie from them. I have pinged them continuously and was promised a resolution, was promised to move nodes etc but at this point it just seems like they are doing some very shady business. Stay away at all cost.
June 29, 2024
Unprompted review
Reply from Ateex.Cloud
Dear Dario,
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the maintenance at our datacenter and the subsequent downtime you experienced. We understand how frustrating this must have been, especially with the added delay due to the holiday period.
Please rest assured that your feedback is invaluable to us. We are constantly striving to improve our services and ensure that such issues are addressed promptly in the future. We're glad to hear that your server is now back online and functioning properly.
If you have any further concerns or need assistance, please don't hesitate to reach out to us directly. We appreciate your understanding and patience during this time.
We value your business and are committed to addressing your concerns. If you have any further questions or require assistance, please don't hesitate to contact us directly.
Sincerely,
Ateex Cloud Team
Anytime the panel down and he don't…
Anytime the panel down and he don't even announce anything and also the suport not good.
June 10, 2024
Unprompted review
They have extremely good prices and…
They have extremely good prices and solved my problems when I had them. 5 stars.
June 16, 2024
Unprompted review
Great pricing.
Great stuff. An amazing service for a very low price. Low latency, fast servers, no downtime. I would highly recommend this host as you get a lot for a very low price.
May 24, 2024
Unprompted review
never use this hoster bro
never use this hoster bro, down time is awfully long and the dev doesnt even announce anything abt it, awful.
May 22, 2024
Unprompted review
Reply from Ateex.Cloud
Dear Keosokhom,
We sincerely apologize for the downtime you experienced. While we strive to maintain high availability, occasional maintenance and unforeseen issues can lead to downtime. Rest assured, our downtime is kept to a minimum to ensure optimal performance.
For real-time updates on our service status, please visit our uptime page, https://uptime.ateex.cloud. Additionally, our game panel displays live status information, so announcements are not always necessary.
Should you encounter any further issues or have additional concerns, please don't hesitate to reach out to us at support@ateex.cloud. We're here to help!
Best regards,
The Ateex Cloud Support
No support
my account got deleted or idk for some reason I created a support ticket waited 3 days no one is helping idk what happened to support team. disappointing.
May 13, 2024
Unprompted review
Reply from Ateex.Cloud
Dear Mr Noob,
We sincerely apologize for the delay you’ve experienced. Due to high demand, our response times can occasionally extend up to 5 working days. We understand how frustrating this can be and appreciate your patience.
To expedite your request, please email us at support@ateex.cloud with your support ticket details. If you’ve deleted your ticket, kindly create a new one, and we will prioritize assisting you.
Thank you for bringing this to our attention, and we look forward to resolving your issue promptly.
Best regards,
Ateex Cloud Support
They Are Best They Wait Till Everything…
They Are Best They Wait Till Everything is Done
May 8, 2024
Unprompted review
Why I prefer ateex cloud as the best host
I am using this host from 2 months and I didn't faced any problem in Minecraft server it is so much smooth, also ateex support team is also so much good whensoever I face any issue they solve the issue in few minutes
March 8, 2024
Unprompted review
Worst Hosting
I purchased a hosting service from ateex.cloud expecting access to a server management panel. I confirmed their refund policy beforehand, which allows for cancellations within 24 hours. However, after purchasing, I was unable to access the server due to invalid login credentials. This was especially frustrating as I've had positive experiences with other hosting providers who offered better technical support.
Further compounding the issue, my attempts to open a support ticket on their Discord server went unanswered. This lack of communication after my payment raised significant concerns.
Update: May 3rd, 2024
Since my initial purchase, the server has experienced near-constant downtime (approximately 99%). I requested a refund via Discord due to the service malfunction, but haven't received a response.
Additionally, I paid extra for access to default ports 19132 and 25565, but was only granted access to one. Despite reaching out to official support channels, the second port remains unavailable.
Overall, my experience with ateex.cloud has been very negative. The combination of server issues, lack of support, and unfulfilled service promises has left me dissatisfied.
April 19, 2024
Unprompted review
Reply from Ateex.Cloud
Dear Anubhav Kumar,
We are deeply sorry to hear about the difficulties you encountered with accessing our service and the lack of response when attempting to open a support ticket. Your experience falls far short of the level of service we strive to provide to all our customers.
We sincerely apologize for any inconvenience this may have caused you. In order to resolve this matter promptly, we kindly ask that you provide us with more information, such as your email, Discord username, and invoice details. This will enable us to locate your account and investigate the issues you encountered with accessing the server management panel.
Please feel free to share this information with us via email at support@ateex.cloud or through our Discord server at the following link: https://discord.gg/PMSTfYHeHK/.
Once we have received your details, we will prioritize resolving your issue and ensuring that you receive the support and assistance you require.
Thank you for bringing this matter to our attention, and we appreciate your patience and cooperation as we work to rectify the situation.
Best regards,
Ateex Cloud Support
Terrible company and support
Terrible company and support
I've recently paid for and haven't received an India-based VPS machine that I've been waiting almost 3 days for. I believe I've given them a chance in waiting for these 48+ hours. They gave me no estimated time. I opened a ticket in their Discord server which was no help. In these past 50+ hours I haven't heard a word until I mentioned I wanted my money back. I requested contact for their legal team so I could file a lawsuit, but this company apparently doesn't have one which makes them not trustworthy whatsoever.
DO NOT TRUST THIS "COMPANY" THEY ARE NOT WORTH YOUR MONEY AND TIME!
April 20, 2024
Unprompted review
Reply from Ateex.Cloud
Dear King,
We understand your frustration with the delay in receiving your VPS, and we sincerely apologize for any inconvenience this has caused. As stated previously, we have been experiencing an unexpectedly high demand which has led to delays in service provision. While we empathize with your situation, we would like to clarify a few points.
Firstly, we want to emphasize that we never guaranteed instant VPS delivery. We strive to fulfill orders as promptly as possible, but occasionally, factors beyond our control can lead to delays.
Regarding your request for a refund, we kindly ask you to review our Refund Eligibility Criteria, specifically section 2.1 Timeframe. As per our policy, refunds are applicable within 24 hours from the date of initial service activation. Given that your request falls outside of this, we encourage you to consider other avenues for resolution.
We value your business and are committed to addressing your concerns. If you have any further questions or require assistance, please don't hesitate to contact us directly.
Sincerely,
Ateex Cloud Team
I found the best Minecraft…
I found the best Minecraft Hosting,Which is cheap and provide us best performance
March 1, 2024
Unprompted review
Reply from Ateex.Cloud
Dear Tatai Yt,
Thank you for sharing your experience with us. We're thrilled to hear that you've found our Minecraft hosting to be the best in terms of affordability and performance.
At Ateex Cloud, we're committed to providing high-quality hosting solutions at competitive prices. We understand the importance of performance when it comes to Minecraft hosting, and we're delighted to know that our service has met your expectations in this regard.
Should you ever need assistance or have any questions about our Minecraft hosting, please feel free to reach out to our dedicated support team. We're here to ensure that your gaming experience remains enjoyable and hassle-free.
Thank you once again for choosing Ateex Cloud for your Minecraft hosting needs. We look forward to continuing to serve you and provide you with the best performance at an affordable price.
Best regards,
Ateex Cloud Team
At this hosting customers not get…
At this hosting customers not get satisfied just get data loss, management website goes down SERVICE UNAVAILABLE.
April 19, 2024
Unprompted review
Reply from Ateex.Cloud
Dear MatriX,
We apologize for any inconvenience you may have experienced.
We sincerely regret the data loss issue you encountered. Rest assured, we have thoroughly reviewed our procedures to prevent such incidents in the future.
Regarding the "Service Unavailable" message, please note that occasional downtimes are essential for system maintenance and updates to ensure the smooth running of the website. However, we are committed to minimizing these downtimes as much as possible.
We value your feedback and are continuously working to improve our services. If you have any further concerns, please feel free to contact our support team at support@ateex.cloud. We are here to help.
Best Regards,
Ateex Cloud Team
The first hosting that which is the worct
The first hosting that scams their users very cleanly and perfectly...
Respect to Ashish Roy, AKA ( Scamer )
April 14, 2024
Unprompted review
Reply from Ateex.Cloud
Dear Jalaj Jain,
Thank you for reaching out to us.
We take allegations of improper conduct very seriously. However, we couldn't find any records associated with your name. Additionally, the name you mentioned, Ashish Roy, is one of our chief executives at Ateex Cloud. We kindly ask you to verify your account details, so we can address your concerns accurately and provide you with the necessary assistance.
Please feel free to contact our support team at support@ateex.cloud with any further questions or concerns. We are here to help.
Best Regards,
Ateex Cloud Team
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