Ateliers Auguste Reviews 764

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the luxurious feel of the leather and the meticulous craftsmanship. Many appreciate the beautiful and elegant designs, often noting the timeless appeal and practical functionality of the bags. The online buying experience is frequently described as easy, with fast delivery and products arriving beautifully packaged and in perfect condition. Reviewers also commend the customer service for being professional, responsive, and helpful, providing timely updates and assistance. However, some customers experienced issues with delivery, citing delays and difficulties in tracking their parcels, which led to frustration. A few also noted minor quality control problems, such as uncentered clasps, scratches on hardware, or red marks on straps. Additionally, some found that certain bag descriptions regarding laptop fit were inaccurate, leading to unexpected return fees.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Customers consistently note positive experiences with quality, highlighting the beautiful construction,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and speedy delivery, even for... See more

Order

Customers had positive experiences with order, praising the simple, straightforward, and flawless ordering... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The design of the mini marly has been improved upon based from the past reviews of the older design. Adding the feet and improving the lock makes the purse almost perfect. The only flaw is that the l... See more

Rated 5 out of 5 stars

Really beautiful product just as described . High quality craftsmanship I cannot fault the making of the bag and small details that keep it simple yet luxe and timeless I will buy again from the comp... See more

Rated 5 out of 5 stars

The bag (Mini Marly) is lovely. The buying experience online is easy, delivery is fast and the bag arrived beautifully packaged. My only wish is that there could be a medium Marly, just halfway bet... See more

Rated 5 out of 5 stars

Bag came in perfect condition. The color is even better in person than online "off white". The bag looks like something you would find in a high end boutique without paying ridiculous prices. Will def... See more


Company details

  1. Handbags Shop
  2. Bag Shop
  3. Fashion Accessories Store
  4. Luggage Store

Written by the company

[EN] Ateliers Auguste is a Paris-based brand dedicated to crafting refined leather bags and small leather goods. Each piece is meticulously handmade in Italy by highly skilled artisans using only the finest quality leathers // [FR] Ateliers Auguste est une maison parisienne animée par l’amour du cuir et du bel ouvrage. Nos sacs et articles de petite maroquinerie sont façonnés à la main en Italie par des artisans passionnés, qui perpétuent un savoir-faire d’exception. Chaque création raconte une histoire de matières nobles, de gestes précis et d’élégance intemporelle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

764 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Timeless bag

Wow. Such a gorgeous timeless bag. Arrived in no time and was even more exquisite in person than on the website. Perfect size.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent shipping and delivery time to…

Excellent shipping and delivery time to Canada as well as prompt email confirmation and tracking. I took a gamble and purchased the mini Sully bag after seeing an ad on Instagram. It is as beautiful online as it is in-person. The gold hardware looks very elegant as it is not overly shiny; and the adjustable strap has enough holes to make it to the length I prefer. The leather feels sturdy and the workmanship is precise. Thank you for a great experience!

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

The bag (Mini Marly) is lovely

The bag (Mini Marly) is lovely. The buying experience online is easy, delivery is fast and the bag arrived beautifully packaged. My only wish is that there could be a medium Marly, just halfway between the mini and the regular size.
Edit: I've noticed another reviewer saying there was no protective plastic on hardware. There is, but it's so imperceptible it's almost invisible, both on the lock and all four feet. In fact, it's so subtle that I'm leaving it on.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Good Quality Leather Bag

I received my first Ateliers Auguste bag and I love it! Shipping was quick, I ordered my bag online on a Sunday and received my bag on Wednesday just 3 days later. The black mini Monceau with gold hardware is beautifully made, simple but elegant looking. Exactly what I was looking for in an everyday bag. I plan to order other bags from Ateliers Auguste in the future!

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful quality made handbag

I love the style of this bag—it’s elegant and beautifully made. The leather is incredibly smooth and feels high quality. My only small wish is that the leather were a bit more flexible, as that would allow me to comfortably fit more items over time. That said, the silver hardware paired with the cappuccino color is stunning. I love the silver so much that I’d definitely consider purchasing this bag again in black, possibly with gold hardware next time.

Customer service was also excellent. I reached out when my order took longer than the expected three to five business days, and their team was very responsive and helpful. Overall, I think this is a great company, and I’m truly enjoying my bag so far.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

I’m absolutely in love with my new bag

I’m absolutely in love with my new bag. I bought the green Monceau bag in the sale and it’s divine 🤩
It’s roomy and well made and so so pretty. Can’t wait to visit the store when I go to Paris in May. Highly recommend checking out this amazing brand.

January 30, 2026
Unprompted review
Rated 2 out of 5 stars

Not very impressed

I got the Monceau bag in black with silver hardware. The bag looks very lacklustre, and bulky! I have a similar style bag from another brand (The Vancouver) , similar size and at the same price which looks and feels so much nicer!
I really wanted an Atelier Auguste bag and still want to try the Mini Marley! But this boxy bag is not for me. I would have returned it if I hadn’t taken off the protective plastics from the hardware and the stuffing the bag came with!

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Bag came in perfect condition

Bag came in perfect condition. The color is even better in person than online "off white". The bag looks like something you would find in a high end boutique without paying ridiculous prices. Will definitely check out this brand for future purchases.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

The Bag I Kept

The bag I kept, Mini Monceau in Forest Green, is my favourite bag in my collection. The bag I returned, Alma in Red Lizard Embossed, I was refunded for quickly and with no questions asked. Well done, Ateliers Auguste, I will be back for sure :)

January 22, 2026
Unprompted review
Rated 4 out of 5 stars

Minimalist luxury design

Although the bag is a little bit heavy, the design is really nice, minimalist, and has a sense of luxury, and I really loved it.

There are some sloppy parts such as the finish of the leather edges and the treatment/finishes on the end of the strap (not straight), and there are areas that need to be improved (,and I was hesitant to return it,) but I like the design anyways, so I think I will use it as it is.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

It was just a pleasure to buy from…

It was just a pleasure to buy from Ateliers August,quick and easy delivery.And the bag such a beauty! Everything it’s perfect, I couldn’t be more happy with my purchase.Thank you thankso much,Ateliers August.

January 18, 2026
Unprompted review

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