Ateljé Margaretha Deutschland Reviews 

627
TrustScore 4.5 out of 5

4.4

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Ateljé Margaretha ist das größte Handarbeitshaus Skandinaviens! In unserem Sortiment finden Sie eine riesige Auswahl an Stickereien zu super Preisen von namhaften Herstellern. Sticken Sie eine Handarbeit an der Sie jahrelang Freude haben. Bestellen Sie...


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4.4

Excellent

TrustScore 4.5 out of 5

627 reviews

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4.4

All reviews

(627)

60 reviews in the last 12 months

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Rated 4 out of 5 stars

Very interesting prices but chaotic payment processing

I like a lot the offer on the website and the prices are quite interesting!
BUT -1 star because of the very poor website design and functionality.
In fact, I was absolutely not able to use any instant payment method, which website normally proposes.
I was obliged to choose "Rechnungskauf" (purchase from Germany).
Then the invoice comes from the bank service under completely different email address after some time. Then I cannot recall any more why I did not pay immediately and why I still owe money. For me, Rechnungskauf is a total NO-GO, I don't want to add stress of unpaid invoices to my life, just because I wanted to buy some yarn!

March 23, 2025
Unprompted review
Rated 5 out of 5 stars
Ateljé Margaretha Deutschland logo

Reply from Ateljé Margaretha Deutschland

Hallo

Danke, dass Sie sich die Zeit genommen haben, uns ein Feedback zu hinterlassen.

Wir freuen uns, dass wir Sie zufriedenstellen konnten und hoffen, dass Sie auch weiterhin mit unseren Produkten und dem Service zufrieden sind.

Mit freundlichen Grüßen
Ateljé Margaretha

Rated 5 out of 5 stars

tolle Stickereien

July 5, 2024
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Reply from Ateljé Margaretha Deutschland

Hallo

Danke, dass Sie sich die Zeit genommen haben, uns ein Feedback zu hinterlassen.

Wir freuen uns, dass wir Sie zufriedenstellen konnten und hoffen, dass Sie auch weiterhin mit unseren Produkten und dem Service zufrieden sind.

Mit freundlichen Grüßen
Ateljé Margaretha

Rated 5 out of 5 stars

CHristine Muller

Excellent service. Quality products.

September 6, 2023
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Reply from Ateljé Margaretha Deutschland

Hallo

Danke, dass Sie sich die Zeit genommen haben, uns ein Feedback zu hinterlassen. Wir freuen uns, dass wir Sie zufriedenstellen konnten und hoffen, dass Sie auch weiterhin mit unseren Produkten und dem Service zufrieden sind.

Mit freundlichen Grüßen
Ateljé Margaretha

Rated 1 out of 5 stars

2 months later

2 months later, I have not received my package or any notification from the company. They did not contact me.

When i contacted the customer service in July, they told me they could not find my order and that I would have to make another order, paying again. I have not received a refund yet.

May 1, 2023
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Reply from Ateljé Margaretha Deutschland

Hi,
thank you for your feedback!
We emailed you about this on May 2nd.

Kind regards
Ateljé Margaretha

Rated 1 out of 5 stars

I've not yet received my order.

I've not yet received my order.
I cannot judge the customer care.

June 10, 2023
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Reply from Ateljé Margaretha Deutschland

Hallo

Danke, dass Sie sich die Zeit genommen haben, uns ein Feedback zu hinterlassen.

Die bestellten Artikel sind momentan leider nicht auf Lager, daher verzögert sich die Lieferung.

Mit freundlichen Grüßen
Ateljé Margaretha

Rated 5 out of 5 stars

Terrific

Terrific. Everything you wish for. The table runners are easy to embroider. Everything is there, embroidery thread, needle and Aida fabric. Enjoy shopping at this company.

February 22, 2023
Ateljé Margaretha Deutschland logo

Reply from Ateljé Margaretha Deutschland

Hallo

Danke, dass Sie sich die Zeit genommen haben, uns ein Feedback zu hinterlassen. Wir freuen uns, dass wir Sie zufriedenstellen konnten und hoffen, dass Sie auch weiterhin mit unseren Produkten und Service zufrieden sind.

Mit freundlichen Grüßen
Ateljé Margaretha

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