The main reason i got to ATFX was Francios. And i fell inlove with the way the broker is. From the moment i was part of this, I: • improved in my overall grasp of fundamentals • synchronis... See more
Company replied
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Based on these reviews
I traded the $50 no deposit bonus and made profit of $378. I was only able to withdraw $300 because of the Limit. The customer service is good.
Company replied
I'll upgrade my initial 1 star because my concerns were eventually addressed. I'll give 3 stars because i had to write a review for them to pay me attention. I would also like them to fix their what... See more
Company replied
ATFX proved me wrong firstly I thought that thier 50$ credit bonus it's a scam or not real until I give it a try, then wow I couldn't believe my eyes everything just went well, I followed t... See more
Company replied
Company details
About ATFX
Written by the company
ATFX: A Global Leader in Online Trading
ATFX is a globally recognized CFD broker that offers top-tier online trading services and platforms to retail, pro traders and introducing brokers partnership. With a mission to provide first-class service, advanced technology, and exceptional value, ATFX is committed to putting its clients first and providing 24/5 support services.
✅ Trade 300+ financial instruments, including CFDs, forex, indices, commodities, shares, ETFs, and more
✅ Trusted by millions, with a trading volume of $776.5 billion in Q1 2025
✅ Ranked Top 7 MT4/MT5 Broker in the Finance Magnates Q1 2025 report
✅ Tailored solutions for Retail Clients, Professional Clients, Introducing Brokers, CopyTrading participants, and Institutional Clients
ATFX Licenses
ATFX, a licensee holder under multiple regulatory authorities ensures of secured and compliant trading services for all international clients. Licenses from FCA, FSCA, ASIC, SCA, SERC, CySEC, FSC, FSA & SFC.
Award-Winning Broker
Multi-award-winning broker known for outstanding financial services by our clients and industry experts
Trading Platforms Overview
- MetaTrader 4 (MT4)
- MetaTrader 5 (MT5)
- Mobile App and Web Trading: Mobile apps or via web browsers, available across PC, Android, and iOS.
- ATFX CopyTrade
Additional Features
- Educational Resources: ATFX offers webinars, seminars, market news, trading strategies and on-demand learning tools.
- Trader Magazine: Get the latest trading news, forecast and analysis about the market.
- Trading Central: Access daily market analysis, signals, and expert insights to improve your trading strategies.
- Autochartist: Automated technical analysis and pattern recognition software that provides alerts for optimal trading opportunities.
Get Started Today
Open an account today to access global markets with competitive commissions, advanced trading tools, and expert support. Whether you're trading CFDs, forex, or commodities, ATFX is your trusted partner in the financial markets.
Connect with Us
Retail & Pro Client
https://www.atfx.comInstitutional Client
https://www.atfxconnect.comRegister as an Introducing Broker
https://www.atfx.com/en/introducing-broker-programContact info
32 Cornhill, EC3V 3SG, London, United Kingdom
- cs.gm@atfx.com
- atfx.com
3.9
Great
121 reviews
Replied to 92% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service and swift…
Great customer service and swift withdrawals
January 12, 2026
Unprompted review
Reply from ATFX
Dear Paul Ghosn,
At ATFX, we are dedicated to providing exceptional service and ensuring our clients’ needs are met with care and attention. Thank you for your feedback.
Our local team will reach out to you directly on Phone to assist further. If you ever contact us outside working hours, please contact our official support team at support.sa@atfxafrica.com so we can support you promptly and provide further clarification. We remain committed to providing you with a smooth trading experience.
Best regards,
ATFX Customer Support Team
I honestly think these guys are a…
I honestly think these guys are a scam. It's been almost three weeks and I still haven't received the NDB. Why advertise something and not deliver? They don't even respond to emails mxm.
December 23, 2025
Unprompted review
Reply from ATFX
Dear Makhehleni Malindi,
At ATFX, we are dedicated to providing exceptional service and ensuring our clients’ needs are met. We thank you for your feedback. Our local team will reach out to you directly to assist you further.
If you contact us outside working hours, please contact our official support team at support.sa@atfxafrica.com so ATFX can support you and provide further assistance. We remain committed to providing you with a great customer service experience.
Best regards,
ATFX Customer Support Team
There's something seriously wrong with…
There's something seriously wrong with these people. Why advertise something and end up not delivering? I registered and my account has been fully verified yet I have not received a NDB. I sent them and email and they don't respond, aii suka! How do I even deactivate my account?
December 30, 2025
Unprompted review
Reply from ATFX
Dear Priscilla Masego Pooe,
At ATFX, we are dedicated to providing exceptional service and ensuring our clients’ needs are met. We thank you for your feedback. Our local team will reach out to you directly to assist you further.
If you contact us outside working hours, please contact our official support team at support.sa@atfxafrica.com so ATFX can support you and provide further assistance. We remain committed to providing you with a great customer service experience.
Best regards,
ATFX Customer Support Team
My account has been fully verified but…
My account has been fully verified but I have not yet received the NDB, though some people received it immediately. How does this work exactly? Here's my account ID: 2800038534
December 26, 2025
Unprompted review
Reply from ATFX
Dear Lindie Sangwenwi,
Thank you for sharing your feedback. Our trading rules and account policies are established to ensure a fair and transparent trading environment.
To assist you effectively, we need more details about your account and experience. Please contact our team directly at support.sa@atfxafrica.com so we can review your case thoroughly and address any concerns. We remain committed to improving our clients’ experience every day.
Best regards,
ATFX Customer Support Team
Bad on Jordan
Bad on Jordan
I am writing to express my deep frustration and formal objection regarding the sudden closure of my account (registered under my wife's name), which I have been using for a long period to market your services and build a solid customer base.
After consistently generating successful leads and reaching a point where I was earning substantial commissions, the account was terminated without any prior notice or clear justification. The only explanation provided was a vague reference to the 'Compliance Department.'
I find this treatment highly unprofessional and unfair. All the clients I brought to your platform remain under my username, yet I am now being deprived of the commissions I earned through my hard work. There has been no transparency, no assistance provided to recover the account, and no effort to protect my rights as a partner.
I request a detailed explanation for this closure and an immediate review of my case to restore my account and the commissions owed to me
October 31, 2025
Unprompted review
Reply from ATFX
Dear Essam Aljuneidi,
Thank you for sharing your feedback.
To assist you effectively, we need more details about your account and experience. Please contact our team directly at our compliance manager / complaints.jo@atfxgm.com so we can review your case thoroughly and address any concerns. We remain committed to improving our clients’ experience every day.
Best regards,
ATFX Customer Support Team
Resolved quickly
I'm impressed with the way I was assisted after some hick ups. Guy by the name Caleb called and assisted me all the way. Started trading now. Keep this up ATFX.
December 8, 2025
Unprompted review
Reply from ATFX
Dear Lifalethu Dopoba,
At ATFX, we are dedicated to providing exceptional service and ensuring our clients’ needs are met with care and attention. Thank you for your feedback.
Our local team will reach out to you directly on Phone to assist further. If you ever contact us outside working hours, please contact our official support team at support.sa@atfxafrica.com so we can support you promptly and provide further clarification. We remain committed to providing you with a smooth trading experience.
Best regards,
ATFX Customer Support Team
Terrible experience
Terrible experience, I traded the $50 bonus, first they said I must meet the required lots of 0.50 I met them then they changed and said I must meet a 2 round lot requirement they trying their best to sabotage you. Don't sign up for this broker.
December 1, 2025
Unprompted review
Reply from ATFX
Dear William James,
Thank you for sharing your feedback. Our trading rules and account policies are established to ensure a fair and transparent trading environment.
To assist you effectively, we need more details about your account and experience. Please contact our team directly at support.sa@atfxafrica.com so we can review your case thoroughly and address any concerns. We remain committed to improving our clients’ experience every day.
Best regards,
ATFX Customer Support Team
Decent broker
I'll upgrade my initial 1 star because my concerns were eventually addressed. I'll give 3 stars because i had to write a review for them to pay me attention. I would also like them to fix their whatsapp line and online chat. It can't be that we have to send an email to customer support whenever we want to communicate.
November 25, 2025
Unprompted review
Reply from ATFX
Dear Caswell,
At ATFX, we are committed to providing exceptional service and ensuring our clients’ needs are met with care and attention. We take concerns about withdrawals and communication seriously and appreciate your feedback.
We encourage you to contact our official support channel, at support.sa@atfxafrica.com, so we can assist you personally and clarify any concerns. We remain committed to improving our clients’ experience every day.
Best regards,
ATFX Customer Support Team
Very good basic info looking forward to…
Very good basic info looking forward to the rest of the week
November 24, 2025
Unprompted review
Reply from ATFX
Dear Mazwi Tshabalala,
Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.
We appreciate your support and look forward to continuing to meet your expectations.
Best regards,
ATFX Customer Support Team
I love how things are handled under…
I love how things are handled under ATFX. I got the R850 bonus and was able to make +R11k in a week. Just by following strict rules and my trading plan. The market did the heavy lifting for me. Withdrawals are smooth, deposits, approvals. I’m about to have relationship with the broker. Whatever you doing in the market, don’t give up. Keep pushing and it will click.
November 24, 2025
Unprompted review
Reply from ATFX
Dear Andiswa Mbatha,
Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.
We appreciate your support and look forward to continuing to meet your expectations.
Best regards,
ATFX Customer Support Team
I traded the $50 no deposit bonus and…
I traded the $50 no deposit bonus and made profit of $378. I was only able to withdraw $300 because of the Limit. The customer service is good.
November 1, 2025
Unprompted review
Reply from ATFX
Dear Andrew Mkhabela,
Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.
We appreciate your support and look forward to continuing to meet your expectations.
Best regards,
ATFX Customer Support Team
I’ve been with ATFX for years
I’ve been with ATFX for years, all the way back to the KhweziTrade days, and I can confidently say they’ve been nothing short of outstanding. In all my time trading with them, I’ve never had a single issue. Withdrawals, platform performance, spreads – everything has always worked smoothly.
My account manager has consistently gone above and beyond. Whenever I need help or have a question, he’s always willing to assist, quickly and professionally. That kind of support is rare in this industry.
Honestly, I believe most negative reviews come from people who treated trading like gambling and then blamed the broker when they lost money. ATFX has been solid, transparent, and reliable throughout my entire journey.
Well done to the ATFX team — keep up the incredible work.
November 21, 2025
Unprompted review
Reply from ATFX
Dear Dylan Van jaarsveld,
Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.
We appreciate your support and look forward to continuing to meet your expectations.
Best regards,
ATFX Customer Support Team
ATFX is legit and realible
ATFX proved me wrong firstly I thought that thier 50$ credit bonus it's a scam or not real until I give it a try, then wow I couldn't believe my eyes everything just went well,
I followed thier detailed terms and condition as stipulated which are:
> Closing trades within 2 minutes you will be disqualified
> Don't open more than 0.10 lot per trade
> Minimum 0.50 lot to be traded to qualify for your withdrawal
> Minimum qualifying withdrawal capped at 100$ and Max 300$
Thier WhatsApp line is slow sometimes but try thier email it's very effective
I'm happy I've done that and withdrew my profit without any difficulties now I'm going to enjoy it🎉🥰
Thank you ATFX and Kagiso Chidi for your great customer service keep it up
November 18, 2025
Unprompted review
Reply from ATFX
Dear SOLOMON MOSWEU,
Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.
We appreciate your support and look forward to continuing to meet your expectations.
Best regards,
ATFX Customer Support Team
$50 no deposit bonus
If you follow the rules you get in the pdf they send by email you'll get your payout.
No scalping (keep trades above 2 minutes),
No trades above 0.10 lots,
And complete the 0.5 lot requirement.
I followed everything and I got paid.
Process was very straightforward. I'm very grateful for the opportunity.
November 17, 2025
Unprompted review
Reply from ATFX
Dear Sabelo Mkhabela,
Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.
We appreciate your support and look forward to continuing to meet your expectations.
Best regards,
ATFX Customer Support Team
Stay away from this broker😡
Worst broker I've used ever since I started trading, bad costumer service... They gave me a bonus & I deposited in my trading account & made profit, now they don't want me to withdraw my profit. I tried reaching out to them & they didn't respond to my text...
November 6, 2025
Unprompted review
Reply from ATFX
Dear Mashele Brilliant,
At ATFX, we are committed to providing exceptional service and ensuring our clients’ needs are met with care and attention. We take concerns about withdrawals and communication seriously and appreciate your feedback.
We encourage you to contact our official support channel, at support.sa@atfxafrica.com, so we can assist you personally and clarify any concerns. We remain committed to improving our clients’ experience every day.
Best regards,
ATFX Customer Support Team
I would advise people to stay away from…
I would advise people to stay away from these people. just imagine false advertisement, poor service where in your live chat I didn’t get a response and on WhatsApp got response after millions of minutes and your email got response after calling two times to do follow up only to be given terms and conditions that were not part of the deal. Just imagine the time I wasted.
October 29, 2025
Unprompted review
Reply from ATFX
Dear Sandi Sibulali,
At ATFX, we are dedicated to providing exceptional service and ensuring our clients’ needs are met with care and attention. We appreciate your feedback, as it helps us continually improve our support and communication processes.
We encourage you to contact our official support channel, at support.sa@atfxafrica.com, so we can assist you personally and clarify any concerns. We remain committed to improving our clients’ experience every day.
Best regards,
ATFX Customer Support Team
horrible conditions
horrible conditions, bad. i am down $2 on my $50 bonus account but my account got deactivated
October 27, 2025
Unprompted review
Reply from ATFX
Dear Tebza Teykay,
At ATFX, we are dedicated to providing exceptional service and ensuring our clients’ needs are met with care and attention. We appreciate your feedback, as it helps us continually improve our support and communication processes.
We encourage you to contact our official support channel, at support.sa@atfxafrica.com, so we can assist you personally and clarify any concerns. We remain committed to improving our clients’ experience every day.
Best regards,
ATFX Customer Support Team
Big scam
This broker is the biggest scam and I think it needs to be reported to the FINANCIAL SERVICES BOARD. On Monday 2025-10-13 I traded the $50 no deposited account. Some of my trades ran almost 100 pips profit on 0.01 layer which the profit shows $0.50. I started to increase the lot size and brought the account to almost $200 in almost 2 days using 0,01 lot size. I calculated the amounts of 0.01 which came to almost 5 lot sizes which gives me almost $200
On Wednesday 2025-10-15, I sent an email asking what is the requirements for withdrawal and the revert back telephonically that I violated their rules as most of my traded did not run for more then 2 minutes. As a human being, if you stand at the edge of the cliff and if one step forward is going will lead you to crash or suicide, why in trading do you need to hold a trade for more then 2 minutes knowing very well that your account will be in the negative or get blown. You closed my account because of that rule. What us even worst, is that the consultant I spoke to are so rude as if it is his job to protect and cover up for the broker.
Anyone reading this should never use this broker as to me this is the worse broker I ever came across so far. I will personally lay a complain to the Financial services board in south africa and give feedback in due course.
October 15, 2025
Unprompted review
Reply from ATFX
Dear Percey Smith,
Thank you for sharing your feedback.
Our trading rules and account policies are established to ensure a fair and transparent trading environment for all clients. Kindly refer to clause 8.1 (d) of the terms and conditions for this promotion where the minimum holding period of two minutes is stipulated.
We strive to consistently provide respectful and supportive communication to all our clients. Should you have any further questions or require assistance, please feel free to contact our team directly. We remain committed to reviewing every case thoroughly and addressing any concerns to ensure the best possible support.
Best regards,
ATFX Customer Support Team
ATFX has been good so far.
I have recently signed up with ATFX, my account got verified withing 48 hours. There online WhatsApp support does not seem to reply. When I phoned in they answered immediately and stated there is backlog. Support was very good and friendly and broker seems all round good. If I have any change of heart I will update this review accordingly. My MT5 account number is 715007112
October 7, 2025
Unprompted review
Reply from ATFX
Dear Montana,
Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.
We appreciate your support and look forward to continuing to meet your expectations.
Best regards,
ATFX Customer Support Team
Don’t bother at ALL
First of all, during the onboarding process they told me that one of their copy traders that invited me to join ATFX was one of their excellent traders that had a streak of winnings. After they kept telling me to give them a chance and the market is volatile - I lost 40% of my capital. I took my money out.
September 18, 2025
Unprompted review
Reply from ATFX
Dear Maryam Munther,
Thank you for sharing your feedback with us. While trading always involves a level of risk, we provide a wide range of educational resources to help our clients make more informed decisions and manage risk effectively.
We remain committed to offering the best possible service and support to our clients. If you’d like to discuss your experience or learn more about our available tools, please don’t hesitate to contact our team — we’re always happy to assist.
Best regards,
ATFX Customer Support Team
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