At Home Services Group Reviews 18

TrustScore 4.5 out of 5

4.6

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Company details

  1. Property Maintenance
  2. Building Firm
  3. Heritage Building
  4. Property Investment
  5. Real Estate Surveyor

Written by the company

As a family run business it is important to us that we are true to ourselves. We work hard to make sure we listen to our client and their requirements; whether commercial or residential. We know how the industry can be given a bad name and we strive to always be a contradiction to that. We are very proud that we have a great team working for us, who share our enthusiasm and drive to exceed the expectations of our customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

A 5 star business

We cannot speak highly enough of Matt Barrell and his company. We had the pleasure of dealing with At Home Services over an unfortunate 2 year+ period. Throughout Matt could not have been any more forthcoming, helpful or understanding of our circumstances. Communication was excellent throughout and we can confidently recommend this excellent company and the work they did. J&T

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy and Great Teamwork

I had the pleasure of working with At Home Services on a farmhouse conversion in the National Park. They were always extremely professional and delivered excellent standards of craftsmanship throughout the project. I was particularly impressed by their teams resourcefulness and problem solving onsite. Nothing was impossible they always found a solution. i could always trust them to get the job done. A really lovely team to work alongside and i wouldn't hesitate to use them again.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, great relationship management - go that extra mile

I hardly ever write reviews, but felt compelled to do so due to such a great experience.

We recently engaged with At Home Services on a large job in relation to a really tricky issue at one of our sites.

The work was completed to a very high standard but what impressed us most was the professionalism of everyone involved.

Everything was planned, administered, risk-assessed and communicated with precision. All of the appropriate documentation and CDM was covered off and they were responsive to any requests we made.

We had a few unforeseen setbacks which they handled with huge generosity and were able to make suggestions for cost effective solutions. All of the team were friendly and polite with good humour and worked very hard.

We were really impressed. I would recommend At Home Services, quite without reservation. It's really rare to find organisations who deliver on their promises, are helpful and go that extra mile. They did this for us.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

This company is a cut above the rest

At Home Services is an incredibly professional contractor with outstanding workmanship and a strong focus on customer service. I had the unfortunate experience of dealing with a previous contractor's shoddy repairs in my flat, but At Home Services came to the rescue.
Matt quickly assembled a skilled team and provided a competitive quote. Their dedication and passion were evident from the start. The team worked tirelessly on my flat, putting their heart into every detail.
The results were beyond my expectations. The attention to detail and quality of their work were exceptional. What impressed me the most is how different team members parachuted to offer their particular skill. They are a cut above the rest. I highly recommend At Home Services for their professionalism, workmanship, and customer service.

October 23, 2023
Unprompted review
At Home Services Group logo

Reply from At Home Services Group

Good Morning Harry. Thank you very much for this positive review. We really do work hard to make sure that our customers have the best experience all round, and we are so glad that this is the case. Your review is really important to us, and we appreciate the time you have taken to write the above. Thanks again. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Matt and his team have been fantastic…

Matt and his team have been fantastic helping us complete a refurbishment project and have made life much easier for us. Their quality of work is excellent and the service and communication definitely sets them way ahead of any other builders and companies we have dealt with before. We are looking forward to working with At Home on future projects

June 20, 2023
Unprompted review
At Home Services Group logo

Reply from At Home Services Group

Morning Steve,
Thank you for taking the time to capture your thoughts and experiences. We are naturally delighted to be collaborating with yourselves and we are incredibly grateful you have identified and found value in the service the team provide. The team are a unique and special bunch who possess comparable personal values that echo our 'culturally better' business!

Rated 5 out of 5 stars

Cloakroom refurb

Really pleased with how the whole project was managed by Darren and finished to our complete satisfaction.

March 10, 2023
Unprompted review
At Home Services Group logo

Reply from At Home Services Group

Thank you so much for your positive review. This is much appreciated. We look forward to working with you again in the future.

Rated 4 out of 5 stars

Very happy with At Home Services

We were very happy with the work undertaken by At Home Services. There were some unavoidable delays through the project but apart from that Darren was punctual, very pleasant and highly efficient. Nothing was too much and he was a pleasure to have in the house. He managed to take down an internal wall without letting dust into the rest of the house and I was so grateful for this. The cloakroom looks immaculate and we’re very happy with the work. Thank you to the team

March 21, 2023
Unprompted review
At Home Services Group logo

Reply from At Home Services Group

Thank you very much for your review. This is much appreciated. We apologise for the delays in starting the works, however are grateful for the great review. We are so pleased that the works have been completed to a high standard, and look forward to working with you again in the future.

Rated 5 out of 5 stars

Highly Recommended

Dean and the team arrived exactly as arranged, were very conscientious in their work, checking everything very thoroughly before completion. They made sure to cause minimum disruption while the work was being done and left everything very clean and tidy when finished. I am delighted to recommend At Home Services !

January 30, 2023
Unprompted review
At Home Services Group logo

Reply from At Home Services Group

Thank you very much for the review. We are very pleased that the team were conscientious and were clean and tidy. We look forward to working with you in the future.

Rated 5 out of 5 stars

Outstanding service from start to finish.

Twice I've used At Home Services now, although from a commercial setting not "At Home" and both times I've been thoroughly impressed with their pre-work service, efficiency and job quality. Will definitely use again.

November 10, 2022
Unprompted review
At Home Services Group logo

Reply from At Home Services Group

Thank you very much for your positive review. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Very happy customer, will be using them in the future

We used Matt and his team on different occasions, from small jobs to bigger renovation jobs and we have always been very pleased with the works. The prices are correct and the service is very good. I would highly recommend them for any construction work, big or small.

September 16, 2022
Unprompted review
At Home Services Group logo

Reply from At Home Services Group

Thank you for taking the time to complete a 5 star review for us. We are always very happy and grateful to here that our customers are happy with the work and with the team. We look forward to working with you again in the future. Thank you.

Rated 5 out of 5 stars

Highly Recommend

Used At Home Services for commercial refurbishment works. Process was easy, with very clear communication from the start. Quotes clearly broken down outlining different cost options. Minimal disruption whilst works were underway (we didn't even notice they were here half the time) very professional yet friendly customer service. Offices and industrial unit were completed to a high level.

October 13, 2022
Unprompted review
At Home Services Group logo

Reply from At Home Services Group

Thank you very much for leaving a positive review. We are very grateful, and are pleased that the works were completed with minimal disruption and to a high level. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Skilled and Professional

I found Matthew and his team to be hard working, professional and knowledgeable. I had confidence in the advice given. The job was completed as planned to a good standard, within timescales and by a friendly, skilled and considerate team. I hope to use this company again in future.

July 11, 2022
Unprompted review
At Home Services Group logo

Reply from At Home Services Group

Afternoon Pruskeh, Thank you for taking the time to share your thoughts and experiences. We are determined to be the change amongst building and property maintenance contractors, so it is wonderful to see the teams efforts being noteworthy. We will be sure to feedback your thoughts and we look forward to working with you again.
Thank you once again.

Rated 4 out of 5 stars

A Builder to Trust

It has taken me years to find the right builder to replace my old wooden porch! Regularly let down by other local tradesmen, it was a pleasure to do business with At Home Services. Very professional, and they kept me regularly informed throughout the job. I am absolutely delighted with the final result. A big thank you - especially to Dean the site manager.

August 26, 2022
Unprompted review
At Home Services Group logo

Reply from At Home Services Group

Thank you so much for taking the time to complete this review. We are so pleased to hear that you are delighted with the end result and that our communication and professionalism was of a high standard. Thank you.

Rated 5 out of 5 stars

Very professional, friendly and good quality work.

We have used At Home Services for both large refurbishment jobs/exterior projects and smaller routine maintenance. All work has been completed to a high standard and all staff are professional and courteous. we would not hesitate to recommend.

July 29, 2022
Unprompted review
At Home Services Group logo

Reply from At Home Services Group

Thank you for taking the time to write the review and for acknowledging the variety of works from major external works to smaller routine reactive works. It is much appreciated.

Rated 5 out of 5 stars

Brilliant, trustworthy and hardworking firm

I used Matt and his fantastic team to renovate a two bedroom period property to a high end, luxury standard. His team delivered all the way through and every angle of the build was covered both onsite and in the office by Matt and his hardworking colleagues. I strongly recommend using At Home Services for any sized project and I'm looking forward to working with them again soon

June 27, 2022
Unprompted review
At Home Services Group logo

Reply from At Home Services Group

Thank you very much for your positive review. It is much appreciated. We look forward to working with you again in the future.

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