Bought the R1 Pro mouse, and would say that nice package everything came after around 2 weeks if i remember correct, i live in scandinavia seems like a fine time since its delivered from China. Happ... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I bought the X1 Ultimate and the A9 Ultra, they got solid build quality, great products overall! Keep up the good work for providing us cheapskate gamer with cheapo flagship killer product lineups!
Hey guys i think the mouse could’ve been good unfortunately it didnt work out the way I hoped to , after barely using for 2-3 days the internal switched stopped working, after encountering the issu... See more
Company replied
Ordered a X1 Pro mouse after doing some research, it's almost a direct copy of Razer Viper V3 Pro, even benchmark comparison online is almost identical. Definitely worth the buy especially if you don'... See more
Company details
Written by the company
ATK Gaming Gear specializes in cutting-edge gaming peripherals, including high-performance mice and hall effect keyboards. Backed by experts from China’s leading gaming media and industrial R&D teams, we combine innovation, esports insight, and premium design to deliver cost-effective gear that meets the demands of serious gamers. With over 6 million fans and years of experience, we’re committed to helping players level up their game with next-generation performance and reliability.
Contact info
Room 4219, 4th Floor, Huiheng Building, No. 138, Gaoxinnan 7th Road, Gaoxinqu Community, Yuehai Street, Nanshan District, 518063, Shenzhen, China
- +86 186 5031 1347
- cs@atkgear.com
- atk.store
3.6
Average
173 reviews
Replied to 73% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
HORRIBLE CUSTOMER SERVICE
They take forever to ship, and do not communicate properly. I've been messaging them for any update, and they just ignore every one of them. DO NOT BUY FROM THEM !!
June 12, 2025
Unprompted review
Comfortable and reliable for the price
June 7, 2025
Unprompted review
Shipping is super slow
Shipping is super slow, but I got a VXE r1 and it's been good to me, good prices on stuff as well
June 5, 2025
no mouse ever received, order still pending
ordered a mouse, been over a month and nothing ever happened.
April 9, 2025
Unprompted review
Reply from ATK Gaming Gear
Hi,
We sincerely apologize for the delay and inconvenience caused by your unfulfilled order. This is not the service standard we aim to provide, and we completely understand your frustration.
Please contact us directly at support@atk.pro with your order details so we can urgently investigate and resolve this issue for you. As a token of apology, we would be happy to offer you a discount or a partial refund once the issue is resolved.
Thank you for your patience and for giving us the opportunity to make this right.
Best regards,
The ATK Team
Very bad service
This is a scam. ATK is a scam. I have ordered a mouse more than two weeks ago and it was not dispatched yet. Status is unchanged since "We've received your order". And that's it. Support does not answer. I lost almost 100 USD.
UPDATE: the mouse have finally arrived on the 25th of March, after well over a month of waiting. I have changed the rating from 1 start to 2 stars, but I will not go higher and I would neither recommend this store nor buy anything again. I do not care how good the product is (it is good indeed acc. to my son), as long as the overall experience was bad, there was hardly any information given, there is no customer support and I felt ripped off for a month.
March 11, 2025
Unprompted review
Reply from ATK Gaming Gear
Hi,
Thank you for updating your review and for sharing your honest experience with us. We sincerely apologize for the long delay and the lack of communication you experienced — this clearly fell short of the high standard we aim to provide.
We understand how frustrating it is to wait so long without updates or responsive support, and we regret the inconvenience caused. Your feedback is very important and has already been shared with our team to improve our order fulfillment and customer service processes.
We’re glad to hear your son is happy with the product, but we know that the overall experience matters just as much. If there’s anything we can do to restore your confidence, please contact us directly at support@atk.pro. We appreciate your patience and hope to have the opportunity to serve you better in the future.
Best regards,
The ATK Team
Be aware
Be aware! Scam! Nothing is shipped, support is not answering.
March 9, 2025
Unprompted review
Reply from ATK Gaming Gear
Hi,
We're very sorry to hear about your experience and the frustration it has caused. We understand how concerning it is when an order isn’t shipped promptly and communication falls short.
Please know that we take these situations seriously. We are not a scam, and we are committed to resolving this for you. Kindly reach out to us directly at support@atk.pro with your order number, and we will make this our top priority.
We truly appreciate your patience and the opportunity to make things right.
Best regards,
The ATK Team
Absolutely fantastic job
March 8, 2025
Unprompted review
Reply from ATK Gaming Gear
Hi,
Thank you so much for your fantastic feedback! We’re thrilled to hear you’re happy with your experience. If there’s ever anything we can do to assist you further, please don’t hesitate to reach out.
Best regards,
The ATK Team
Issues with ATK RS6 Order, No Response from Support
I bought a keyboard (atk rs6) 7 days ago. The order still has the status "Unfulfilled" I wrote 3 messages to all support methods and never received a any response.
*Will update if I receive any support*
February 18, 2025
Unprompted review
Reply from ATK Gaming Gear
Hi,
We're very sorry to hear about your experience and the frustration it has caused. We understand how concerning it is when an order isn’t shipped promptly and communication falls short.
Please know that we take these situations seriously. We are not a scam, and we are committed to resolving this for you. Kindly reach out to us directly at [support@atk.pro] with your order number, and we will make this our top priority.
We truly appreciate your patience and the opportunity to make things right.
Best regards,
The ATK Team
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