Atlantic Money Reviews 

179
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Limit introduced to my account to transfer a maximum of €or£2000 per day at £3.00 per transfer absolutely useless, no phone contact only WhatsApp delayed response email up to 48 hours if you are lucky... See more

Rated 1 out of 5 stars

I've been with Atlantic since the beginning slowly moving the proceeds of my UK house sale to €s when the xrate was favourable. The new rules (see reviews below) suddenly make this significantly more... See more

Rated 1 out of 5 stars

Expect a copy and paste answer when you suddenly discover your daily limit has been slashed and they’re blaming it on money laundering checks !! What it actually is, so I pay £3 for every £2... See more

Rated 5 out of 5 stars

I came across Atlantic money by search for an alternative to (Transfer) Wise, as their fees became much higher compared to when I first started using them. My first attempt to use the Atlantic app... See more

Company details

  1. Money Transfer Service
  2. Alternative Financial Service
  3. Currency Exchange Service
  4. Mobile Money Agent

Written by the company

Atlantic Money is the only international money transfer provider that offers a flat fixed fee transfer at the current exchange rate. Charging only £/€3 for any transfer up to £/€1 million, Atlantic Money is up to 99% cheaper than any other providers in the market – including Wise, PayPal or Revolut.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

179 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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2.4

All reviews

(179)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick response/great exchange rate

Pros - My transfer arrived on time. WhatsApp response was 2 minutes and my questions resolved on the day. App is very easy to use. Best exchange rate out there.
Cons - you need to supply them with lots of details, identity check, Live Photos, statements, source of money, etc.
It would be good if they send you an email after transaction to leave reviews, there is not many out there so I was a bit hesitant to used their services at first.

May 25, 2023
Unprompted review
Rated 5 out of 5 stars

Best option for international transfers at the moment

Used them when moving some savings internationally for a house purchase. It saved me hundreds of pounds, even when compared to other money transfer apps I've used in the past. They were also very easy to deal with when I had to contact about my transfer limits. My only wish was that the transfer process was a bit quicker but if you're not in a rush I don't think there's a better option out there

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

The best rate with the lowest fees

We used Atlantic money to transfer money when we moved to Australia from the UK. I did a lot of research before I chose Atlantic and the low fee and great rates are unbeatable. The app is very user friendly and the customer service was impeccable. Would definitely recommend.

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

Best currency rates and lowest fees

Best currency rates and lowest fees, easily beating Wise or other similar services. The lowest fee does take quite a few days (3-4 days) so consider this when transferring money abroad, but if you plan around this I doubt you can beat the rate.

I'd be cautious of the 1 star reviews as they appear to be from people trying to scam the referral bonus.

May 16, 2023
Unprompted review
Rated 5 out of 5 stars

Does what it says on the tin

Does what it says on the tin - I've used Atlantic to move quite a bit of money from GBP and EUR to USD now and it really does do the transfer as fast (or faster) than Wise did and at a fraction of the cost.

April 27, 2023
Unprompted review
Rated 1 out of 5 stars

Referral program not regulated so my…

Referral program not regulated so my account was cancelled, with an excuse...
When the referrals are made you should previously set the terms of it.

May 1, 2023
Unprompted review
Atlantic Money logo

Reply from Atlantic Money

Dear cliente,

You joined us via a link that was created to abuse our referral programme. All registrations from this source are getting blocked by us. If you have serious interested in joining and using Atlantic Money, we recommend sending us a new registration via our website.

All the best and thank you,
Atlantic Money

Rated 1 out of 5 stars

My account was blocked with no reason

My account was blocked with no reason, I didn't received any email informing it or any type of explanation.

Terrible customer service!

May 1, 2023
Unprompted review
Atlantic Money logo

Reply from Atlantic Money

Dear rita,

You joined us via a link that was created to abuse our referral programme. All registrations from this source are getting blocked by us. If you have serious interested in joining and using Atlantic Money, we recommend sending us a new registration via our website.

All the best and thank you,
Atlantic Money

Rated 1 out of 5 stars

FAKE

I registered and without explanation my account was deactivated and they wouldn't let me complete my pending transfer.

April 27, 2023
Unprompted review
Atlantic Money logo

Reply from Atlantic Money

Dear César,

You joined us via a link that was created to abuse our referral programme. All registrations from this source are getting blocked by us. If you have serious interested in joining and using Atlantic Money, we recommend sending us a new registration via our website.

All the best and thank you,
Atlantic Money

Rated 1 out of 5 stars

Scam - Referral program

Scam - Referral program
Unfortunatelly the referral program is not being paid. You are advertising a 15€ referral program for each friend that sends money through their platform, I do all the steps and don't receive my bonus. I do not recommend this company they are scammers.

April 26, 2023
Unprompted review
Atlantic Money logo

Reply from Atlantic Money

Dear SFCG,

You joined us via a link that was created to abuse our referral programme. All registrations from this source are getting blocked by us. If you have serious interested in joining and using Atlantic Money, we recommend sending us a new registration via our website.

All the best and thank you,
Atlantic Money

Rated 3 out of 5 stars

Used them to send 500 GBP to USD

Used them to send 500 GBP to USD, didn’t really save me a lot.

April 20, 2023
Unprompted review
Atlantic Money logo

Reply from Atlantic Money

Hey Bobbie, we recommend using us for transfer above £800. If you like to compare us against Wise for a better understanding of the savings you can make, you should have a look at our comparison table https://atlantic.money/gb/en/wise.

Rated 1 out of 5 stars

SCAM!!!

I signed up on the platform with a promise of $15 for a friend as a referral. I did everything the company asked, including reading all the terms to know all my duties. After having the registration done and all the steps, they are refusing to pay what they promised without any justification! For this reason they are doing false advertising, and deceiving all their future clients!

April 27, 2023
Unprompted review
Atlantic Money logo

Reply from Atlantic Money

Dear Hugo,

You joined us via a link that was created to abuse our referral programme. All registrations from this source are getting blocked by us. If you have serious interested in joining and using Atlantic Money, we recommend sending us a new registration via our website.

All the best and thank you,
Atlantic Money

Rated 1 out of 5 stars

Referral program is a scam

Unfortunatelly the referral program is not being paid, it promisses 15€ for each referral but it is not being paid, not quite sure why, because the conditions were met

April 28, 2023
Unprompted review
Atlantic Money logo

Reply from Atlantic Money

Dear Cláudio,

You joined us via a link that was created to abuse our referral programme. All registrations from this source are getting blocked by us. If you have serious interested in joining and using Atlantic Money, we recommend sending us a new registration via our website.

All the best and thank you,
Atlantic Money

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