Atlanticchoice Reviews 33

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

DO NOT BOOK WITH THIS COMPANY, THEY ARE SCAMMERS. TELL YOU THE SAME STORY OVER AND OVER AGAIN, WITHDRAWL MONEY FROM YOUR ACCOUNT AND ALSO HAVE THE NERVE TO PURCHASE WITH THE CARD DETAILS. I REPEAT... See more

Rated 1 out of 5 stars

I contacted them today regarding £500 Booking Voucher they gave me since 2017 and asked to be put through to Rick Wells, I was kept on hold for over 7 minutes before the phone was disconnected because... See more

Rated 1 out of 5 stars

I was contacted by them when I was looking for flights to the Philippines and back. I paid a deposit of £100 and was told my tickets were on hold. I called Philippines Airlines only to be told I had... See more

Rated 5 out of 5 stars

I booked a flight from Atlantic Choice and got allocated two seats together. Phoned them up and they changed to two window seats no problem, even though they had to call the airline to do it. No charg... See more

Company replied

Company details

  1. Travel Agency

Information provided by various external sources

Launched with a purpose to provide our customers with utmost convenience, AtlanticChoice.Com is a Global Flights, Hotels and Car rental packages provider that is affordable, convenient, dependable and best in the business. We take pride in serving our customers through responsiveness, effectiveness, transparency and sublime value. Our systematically engineered process enables us in delivering the profound quality of service to our customers. No matter which country or location you travel in the world, you will find Atlantic Choice at your disposal. With us, your journey becomes more wholesome and hassle-free. Our representatives, online and offline, are always there to listen to your queries and come up with solutions that are fast and reliable. When you make a reservation with us, you can rest assure that everything will be done for you, pronto!


Contact info

2.1

Poor

TrustScore 2 out of 5

33 reviews

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Rated 1 out of 5 stars

ATLANTICCHOICE ARE FRAUDS*****DO NOT BOOK******

Frauds, DO NOT BOOK! I asked an agent to email me an official confirmation twice - both came without any no-refund clauses. What's even annoying is that the deal I was sold does not exist. A supposed Ops manager told me on record that my calls will be put on hold if I call back! Business has 2 Companies House registeration and are possible tax-evaders, although they appear on gb.enrollbusiness. it is uncertain how their revenue collection/accounts is done. My suggestion is that the directors and staff alike be investigated and audited.
I have spoken to Rick, Dominic and Mike and some other finance manager/ Operations lead - DO NOT be fooled by the 'English' names, their accents give them away. Not racist but these guys must be taken out of business.
***Extremely criminal and unethical ***

UPDATES: I have decided to pursue litigation against the business after all endeavours to recuperate my deposit failed. 2 months plus is a long time to bear with crooks. Enough is enough! If you are interested in sharing your story or any evidence, feel free to connect with me via atlanticchoicetraveldotwordpressdotcom.

August 28, 2018
Unprompted review
Rated 1 out of 5 stars

BIG FAT Scam / Fraud be aware !

BIG FAT Scam / Fraud be aware !! Went online and after visiting their site, they called me and gave me the price of a ticket with and he asked for deposit of £100 which I paid through my Debit card and he said within 10 working days I should pay the balance. 3 days before the flight I heard that the ticket has being cancelled and he was pleading that I choose other date's and it for me to pay like £200 additional to the original price asked for a refund and still waiting for it a month later !

August 23, 2018
Unprompted review
Atlanticchoice logo

Reply from Atlanticchoice

Dear Customer,

Thanks for sharing your experience and the trouble you faced,
Atlantic Choice always welcome the review of services from customers. We do apologise if you've faced this kind of issue and will definitely mark to the complain department to investigate the whole issue and update you accordingly.

Please provide us with following details to locate your booking.

Customer Name:
Ticket Reference Number:
Best Day Time Callback Number:
Customer's Email Address.

Looking forward to hear from you.


Regards,
Social Media Team.
Atlantic Choice.

Rated 5 out of 5 stars

Quick Response And Friendly Staff.

As this was for the first time that i had made a online flight ticket booking and was really very much happy with the services that were being provided by Atlantic Choice, they gave me a very cheaper flight that was in my budget and after everything was done perfectly I got an unexpected call from their Manager asking about my satisfaction against the services.
I must say the company who cares for customer feedback are the one who really want to serve. Cheer's Atlantic Choice.

August 16, 2018
Unprompted review
Atlanticchoice logo

Reply from Atlanticchoice

Hi Ms Maryasia,

Thank you so much for taking out time to write about us.
It was an honour for Atlantic Choice to serve clients like you, you must try our Car Hire and Hotel services as well we got very good fares.
Have a safe flight.
Hope to serve you again.

Regards,
Social Media Team.
Atlantic Choice.

Rated 5 out of 5 stars

Rick

Hi there .
It was my first time of booking my ticket to fly in Gambia and I ask for help at Atlantic Choice for help . The staff was ready to help me at any time and Rick ( the employer) did explain to me everything . He was kind , patient and good understanding .
Well doneeeeeeeee
Regards, Riada

August 16, 2018
Unprompted review
Atlanticchoice logo

Reply from Atlanticchoice

Hi Ms Kullani,

Thank you so much for taking out time to write about us.
It was an honour for Atlantic Choice to serve clients like you, you must try our Car Hire and Hotel services as well we got very good fares.

Have a safe flight.
Hope to serve you again.

Regards,
Social Media Team.
Atlantic Choice.

Rated 4 out of 5 stars

Great Experience with Atlanticchoice

It was a wonderful experience getting tickets and making changes at short notice. The response and swiftness to clients challenges was good. I can confidently recommend Atlantic choice to friends,family and associates.

July 26, 2018
Unprompted review
Rated 4 out of 5 stars

Lovely service from Chris Pine ..

I was served by Chris Pine ... he was ever so kind and gave me the assurance and peace of mind needed as i told him i had been a victim of agent scam. He was very patient and got me a good deal . My ticket was was sent to me via email same day as payment was confirm. He also gave me the booking number as i requested for t is to confirm that my reservation is not fake. I am happy with the service recieved so far from Christ Pine and i hope to use him again next time. I will also be recommending Christ and the company to friends and family

July 14, 2018
Unprompted review
Rated 1 out of 5 stars

Very DISHONEST COMPANY I paid a £50…

Very DISHONEST COMPANY I paid a £50 deposit then paid the full amount before the due date CHRIS PINE then called me to say there's a problem asked me to fly fr Heathrow instead of Manchester then told me I could fly fr Manchester and would call me that evening to verify but never did when I tried to call no one would answer. I had to report this as FRAUD to my bank still ongoing DON'T USE THIS COMPANY

May 1, 2018
Unprompted review
Rated 1 out of 5 stars

Very dishonest staff

Very dishonest staff. I called in feb to get prices for flights to Johannesburg,Chris pine then gave me a price and asked me to pay a deposit of £100 and went on to give me another account number to deposit the rest of the money in(which I thought was a bit odd). After paying the deposit, they then said that they will issue the tickets in April as this is the time they get deals from airlines. I then asked them why they did not tell me this before paying the deposit and he told me stories. I then requested the itinerary and he then started telling me stories,stating that they do not provide an itinerary until the flight tickets are all paid for. He later sent me the itinerary with bogus information. I also requested their atol number and he also stated that they only gave out the atol numbers when the tickets are paid in full. I then requested my deposit back and till today I have not received the deposit. They are crooks and I would not advise people to use them at all. I have since been ringing the company and do not pick up my calls

April 12, 2018
Unprompted review
Rated 4 out of 5 stars

Highly Satisfied

Highly Satisfied car hire service, Got amazed to see the most affordable rentals Atlantic Choice is the best leading car hire company in Europe.

March 18, 2016
Unprompted review

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