Atlasaccessories Reviews 

107
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Exceptional bespoke work. You can tell real care goes into the design and build — the details are immaculate and the final piece feels timeless and durable. The experience is very personal and tailore... See more

Company replied

Rated 5 out of 5 stars

I'm so glad I discovered Atlas Accessories. After good amount of time researching different bracelets, I can sense quality when I see it and Atlas over delivered on my expectations. I have already bou... See more

Company replied

Rated 5 out of 5 stars

I ordered the Accent Bracelet - Vintage Black Snake Vertebrae Beads as I wanted a sleek, lightweight bracelet that I could wear with every outfit. The bracelet is perfect and I don't even notice that... See more

Company replied

Rated 5 out of 5 stars

These guys speak of being on a journey. Having had a tricky time I was looking for something spiritual to help me with my 'journey'. I feel that these guys got that and that the products they make are... See more

Company replied

Company details

  1. Fashion Accessories Store

Information provided by various external sources

Atlas is a high quality range of rugged and stylish accessories, hand crafted from symbolic combinations of stones, metals, vintage beads and tactile, durable leather. We combine traditional craftsmanship with a modern aesthetic and a sustainable footprint. All of our Accessories are designed to not only withstand all of life’s adventures, but even improve with age.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

107 reviews

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4.6

All reviews

(107)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent jewellery

Excellent jewellery. Excellent service. Excellent product support. I’m defo an Atlas loyal.

August 29, 2023
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Reply from Atlasaccessories

Thanks Andy - very much appreciated.

Rated 4 out of 5 stars

A problem sorted!!

4 stars would have been 5 if it had not been for a delay in delivery, but once I chased it; this was dealt with speedily and in a professional way.
Love the product and will be back in the future to look for gifts and treats.
Thankyou

March 27, 2023
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Reply from Atlasaccessories

Thank you Lynda, we appreciate you taking the time to give us the feedback and sorry for the delays. We really appreciated your patience and how you dealt with it as well, we have been trying to adjust to all the Royal Mail difficulties that seem to becoming the norm unfortunately. We will keep a much closer eye on things going forward. So glad you love your Atlas piece and just shout should you ever need anything at all.

Rated 5 out of 5 stars

Beautiful Bracelet

I received the Accent Bracelet in Vintage Sky Blue as a Christmas present - I absolutely love it! Excellent quality and the color is stunning. The packaging is sophisticated and beautiful. What I love in addition to the color is the versatility of the bracelet - I've been wearing it everyday. I'd like to add another piece from Atlas soon!

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

Stunning Jewellery and Exceptional Customer Service

I am so happy I stumbled upon Atlas Accessories. I was searching for a bracelet for my son's Christmas gift - something with a simple but refined stone (I chose black agate), minimalist yet crafted beautifully. Atlas Accessories promised all of these and I was not disappointed. An absolutely stunning piece, I am blown away by the quality and its restrained elegance.
I also reached out to have a bespoke necklace created for my son's jade pendant. Again, this has been wonderfully and expertly crafted in the same Black Kangaroo.
Dagna went above and beyond to ensure I received both of these before Christmas. The initial shipment was unexpectedly returned to Atlas however Dagna quickly re-packaged the items and it was received a few days before Christmas. Thank you so much to Dagna, Gregory and the team for their outstanding customer service!! I cannot recommend Atlas Accessories highly enough.

December 30, 2022
Unprompted review
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Reply from Atlasaccessories

Thank you for such a wonderful review. It was a pleasure to work with you and we are always here should you ever need anything 😁

Rated 5 out of 5 stars

Second time I’ve purchased a product…

Second time I’ve purchased a product from Atlas and not been disappointed. Excellent quality and value for money. Great customer care and efficient delivery.

December 22, 2022
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Reply from Atlasaccessories

Thanks Ali, it really makes our day when we hear from a returning customer.

Rated 5 out of 5 stars

excellent service

very satisfied. Beautiful craftmanship.

October 27, 2022
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Reply from Atlasaccessories

Thank you - very much our pleasure to be of service. Always here should you ever need anything.

Rated 5 out of 5 stars

Incredible service and a lovely piece…

Incredible service and a lovely piece of jewellery delivered in wonderful packaging. There was a change of heart on the stone chosen and Atlas sorted things out quickly.

September 30, 2022
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Reply from Atlasaccessories

Thank you - finding the perfect stone that makes it special is always a pleasure.

Rated 1 out of 5 stars

Nothing but lies, rudeness, deceit and inferior 'products - STILL awaiting for my refund!

DISGRACEFUL - His act of omission and inclusion in his response astounds me. STILL awaiting for my refund! I feel like I'm dealing with a child, not a professional entrepreneur, at least it's going to be some nice review reading, with some pop corn :)

Still awaiting what was promised me; to fix the old bracelet and as a courteous apology send me out a new amulet/pendant necklace. I've post this and all my issues with Gregory from #atlassacceories

He is not responding on here, or on Facebook or to any of my emails, luckily it was purchased via Paypal, so I've had to fallback on them to retrieve my refund as preciously mentioned.

This establishment makes a lot of false claims, sells good accrues with abysmal finishes, like the claps that Gregory claimed was the best clasp one could acquire. He obviously hasn't see and jewelers clasps and double clasp, not this flimsy thing that is guaranteed to break sooner or later.

It's a great sad shame, this precast has the potential to be a great success, but with all it's flaws, and they Gregory mistreats his customers, insults them, and dreams up wild accusation that simply make the mind boggles.

I'm not a vengeful person, Gregory could have sorted this all out, but simply doesn't care about his customers, and when Karma bites, it's bite is nasty.

I'll write another review of the outcome of this facade of a establishment and the issues encountered with dealing with them

Gregory, I've sent you an email. Even if what you say is true, they can not disclose any information akin to what you have just mentioned, breach of DPA, but I thought you would know that, anyway read the email I sent you.

August 25, 2022
Unprompted review
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Reply from Atlasaccessories

Seems PayPal agrees that you were refunded immediately - so much so that they have now agreed to flag your account for potentially fraudulent activity based on your continued claims of not being refunded and will be in touch to require that you fulfil the terms of the settled claim and return the "faulty" product.

Rated 5 out of 5 stars

It was wonderful how helpful and fast…

It was wonderful how helpful and fast my order made it to the USA for a gift for my husband for our anniversary: all done via email too. Thank you so much!!

July 25, 2022
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Reply from Atlasaccessories

Thanks Kim - very much our pleasure and let us know if you ever need anything.

Rated 5 out of 5 stars

Brilliant Job and Great Service

My wife's bracelet (not an atlas Accessories product) was broken, and as she was very attached to it, I decided to try and get it fixed. I had previously bought a couple of atlas bracelets, and I enjoy wearing them, so I decided to contact Atlas on the off chance that they might be able to help.

They were brilliant, and were keen to see what could be done. They offered some options and helped us to choose a design what they felt best suited the silver bead. They also re-used some silver bits from the original bracelet.

My wife was really very happy to have her bracelet back, and we would like to thank Atlas for their friendly service and "can do" approach.

Thanks guys, very much appreciated!

July 4, 2022
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Reply from Atlasaccessories

Thank you Stephen, it was very much our pleasure and we enjoyed sharing the creative process with. So glad we could help - thank you for trusting us with it.

Rated 5 out of 5 stars

I was looking for a present for my 35th…

I was looking for a present for my 35th wedding anniversary with Jade being the gift for this occasion. I came across AtlasAccessories with a bracelet that fitted the bill but I had left little time (and there were 2 Jubilee bank holidays in between). Despite this Gregory was true to his promise with the item prepared, despatched and received on the day of the anniversary. My wife is very happy with her gift, which is beautiful, and now has a lasting memory. Thank you very much AA.

June 18, 2022
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Reply from Atlasaccessories

Thank you for the kind words and so glad we were able to be part of such a special memory and occasion.

Rated 5 out of 5 stars

Beautiful Jewelry to wear every day

These bracelets are insanely comfortable, I’ve never worn a bracelet before that never got in the way. The silver chains are beautiful. I loved the Trinity with the coral snake beads, SO chic.
The ladies in the shop were wonderful and very friendly. They were enthusiastic and knowledgable.

May 25, 2022
Unprompted review

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