Made a purchase that was on back order. Did not receive product or refund for purchase. There is no way to make contact with the company and it appears to have closed abruptly in North America. Cli... See more
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I was concerned when 3 of the things I ordered were out of stock that being said as soon as they came available you informed me that they would be coming that made my day. But whatever really impress... See more
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I like dealing with Atlas for Men because I can always get through to someone quickly when I call and I can always understand whomever I speak with. Also, items ares shipped promptly and your system... See more
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Always arrives as described. Quality construction of garments. Could do with better selection in ladies wear. Too much pink would like to see better selection of colors. Not every women wants to wear... See more
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Company details
Written by the company
Parkas, coats, jackets, fleeces, shirts, t-shirts, trousers and more… Founded in 1999, Atlas for Men is the leader in outdoor clothing and accessories for adventurers, explorers and amateurs alike. We believe that everyone - no matter their budget or their size - should be able to open their door, step outside and enjoy nature to the full! That’s why we offer you unbeatable prices and collections inspired by nature at its most breathtaking, in quality fabrics, comfortable cuts, and sizes up to 4XL (all sizes at no extra cost).
Contact info
4.3
Excellent
9K reviews
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Reply from Atlas For Men Canada
Dear Zen,
We just wanted to say a big thank you from all of us here at Atlas For Men for having taken the time to share your satisfaction!
Have a great day, Aude@Atlasformen
Reply from Atlas For Men Canada
Dear Lance,
Many thanks for your 4* review! It’s lovely to receive such positive feedback.
Have a great rest of your day, Aude@Atlasformen
Cheapest cotton
I missed the gift because entering the gift code while processing the shopping cart was impossible. Nice pattern. The thinnest possible cotton. The collar is too soft to hold its place. Needs constant ironing. Why do you use the cheapest cotton?
September 8, 2024
Reply from Atlas For Men Canada
Hello Konrad,
Thank you for your feedback regarding your recent purchase. I truly appreciate you taking the time to share your thoughts with us, and I’m sorry to hear that the product did not meet your expectations in terms of fabric quality and fit.
We value our customers' satisfaction, and your comments will be passed along to our product team for review.
Regarding the missed gift, we understand how frustrating it must have been to encounter issues while entering the promo code.
Please respond to our email, so we can assist you further with this enquiry.
Please don’t hesitate to reach out if there’s anything else we can assist you with.
Sincerely, Aude@Atlasformen
Reply from Atlas For Men Canada
Dear Jim,
Thank you for taking the time to leave us a review, and for rating us so highly! We look forward to the next time you choose to shop with us.
All the best, Aude@Atlasformen
good very gooooood
September 5, 2024
Reply from Atlas For Men Canada
Dear Antonin,
Many thanks for your positive review! It’s great to hear that you were happy with the service you recently received from us!
Have a nice day, Aude@Atlasformen
Amazing service
Amazing service
ordered 2 pairs of jeans they came promptly and the size was correct.
September 7, 2024
Reply from Atlas For Men Canada
Dear Ann,
Thank you so much for your encouraging comments and for rating us 5 stars!
We hope you’ll be back to make the most of more great deals from us in the future, Aude@Atlasformen
Was shipped quickly however did not receive the free gift.
Was shipped quickly however did not rec
September 7, 2024
Reply from Atlas For Men Canada
Hello Mrs. Stitsen,
Thank you for your message, and I hope this finds you well.
I would like to clarify that in order to receive the free gift, the promotional code must be entered in the dedicated box at checkout.
Please respond to our email, so we can assist you further with this enquiry.
Thank you again for your continued trust in us.
We look forward to hearing from you.
Sincerely, Aude@Atlasformen
Who ever you use to deliver for you…
Who ever you use to deliver for you they should let me know instead of just dropping it and go.
In this case it could be out side for three to four days
Ray
September 13, 2024
Reply from Atlas For Men Canada
Hello Ray,
Thank you for reaching out and sharing your concerns regarding your recent delivery experience.
I truly understand how frustrating it can be when a package is left without notification, and I apologize for the inconvenience this has caused.
Please know that while we partner with an external delivery company, and once a package is dispatched, we no longer have direct control over the delivery process, I will ensure that a note is added to your account to flag your preference for future deliveries.
In the meantime, I would also like to remind you that you can track your parcel through your online account at any time, which may help provide more visibility on future orders.
If there's anything else I can assist you with, please don't hesitate to reach out.
Sincerely, Aude@Atlasformen
Reply from Atlas For Men Canada
Dear Damien,
We’re delighted to count you among our loyal and satisfied customers. Thank you very much for all your support!
Have a lovely day, Aude@Atlasformen
Reply from Atlas For Men Canada
Dear Larry,
We’re delighted to hear that you were satisfied with our service. Thank you for taking the time out of your day to let us know!
All the best, Aude@Atlasformen
The products are made well and fit…
The products are made well and fit well. A few different colours of pants would be nice. Dressier pa is with a waist band and not a tie. I have been very satisfied with all my purchases
September 13, 2024
Reply from Atlas For Men Canada
Dear William,
It’s pleasing to learn that all went smoothly with your recent order! Thanks for taking the time to let us know.
We look forward to seeing you again in the future, Aude@Atlasformen
Reply from Atlas For Men Canada
Dear Shawn,
Many thanks for your 5* feedback. It’s lovely to hear that you were impressed all-round, with both our products and our service!
Have a nice day, Aude@Atlasformen
You askef
I have only bought a few items with you . I expressed an opinion about the sizing of your winter coats . Your Customer Relations were polite . I am not sure ,but it seems that you are reviewing your sizing .
I like what I bought from you .
September 6, 2024
Reply from Atlas For Men Canada
Dear John,
I have just read your message, which caught my attention.
Thank you for your recent review and for sharing your feedback with us.
I see that you have previously encountered issues with the sizing of the item U7066, and I want to apologize for any inconvenience this may have caused.
Your most recent order also included the U7066 men’s navy blue parka coat S. I’d like to understand if you are experiencing any similar sizing issues with this latest purchase.
Our goal is to ensure that you have the best possible experience with our products and services. If you are facing any problems with the sizing of the coat or if there are any other concerns, please let me know.
Please respond to our email, so we can assist you further with this enquiry.
Thank you for your continued support and for giving us the opportunity to make things right.
I look forward to hearing from you soon and assisting with any concerns you may have.
Sincerely, Aude@Atlasformen
Wrong size
The shorts and shoes were ok. But the pajamas were ordered as Small and does day Small on the package but were at least a Medium size or even Large.
September 13, 2024
Reply from Atlas For Men Canada
Dear Robert,
I have just read your message, which caught my full attention.
I have taken note of your comment, and thank you for having took the time to let us know.
We sincerely apologize for the inconvenience caused by receiving the men’s blue checked cotton pajamas in the wrong size.
Typically, a size small should measure between 34½ — 37½ inches.
To address this issue effectively, we would appreciate your assistance in providing additional information.
Could you please share a picture of the pajamas you received, along with the measurements of the item at webcare@atlasformen.ca? We need a picture of the item measured with a measuring tape to show that the size received is larger than 34½ — 37½ inches.
This will help us determine whether there was a sizing error and allow us to find an appropriate solution.
Your feedback will also help us address this issue with our team to prevent similar occurrences in the future.
Once we receive this information, we will take the necessary steps to resolve the matter to your satisfaction.
Thank you for your cooperation and for giving us the opportunity to rectify this issue.
We look forward to resolving this for you.
Sincerely, Aude@Atlasformen
Products arrived sooner than I expected.
September 13, 2024
Reply from Atlas For Men Canada
Dear Greg,
Thanks for your glowing review! It’s great to know that your order arrived in good time!
Best wishes, Aude@Atlasformen
Reply from Atlas For Men Canada
Dear Shelley,
Many thanks for your 5* feedback! I’m pleased to hear that all went smoothly with your recent order.
Have a great day, Aude@Atlasformen
You made my day
The customer service team at atlas for men is superb. They give personalized treatment to their customers. My special thanks to Ms Anya for helping me out in tracking my refund.
September 13, 2024
Reply from Atlas For Men Canada
Dear Mati,
Thanks for rating us so highly! I’m delighted to hear that you appreciated the service provided by our team.
Kindly, Aude@Atlasformen
Reply from Atlas For Men Canada
Dear Rick,
Many thanks for your 5* feedback!
I’m glad that your order arrived in good time.
Have a nice day, Aude@Atlasformen
Return process concerns
I have used your service before with good success. This time I completely misjudged the sizing so must return. I am having issues with the ease of that process..
September 9, 2024
Reply from Atlas For Men Canada
Hello Wayne,
Thank you for reaching out and sharing your concerns.
We understand that choosing the right size can sometimes be difficult, even with previous orders.
To assist you in the future, we offer a size guide on our website and in our catalog to help you select the best fit.
For your return, please follow the instructions on the return form, where you can indicate if you’d like an exchange for another size or a refund.
You can send the item to the following address:
Atlas for Men
Bolloré Logistics Canada
3400 rue Douglas B Floreani
Saint-Laurent, Quebec
H4S 1V2, Canada.
If you have any other questions, feel free to contact us.
Sincerely, Aude@Atlasformen
Better than going to a store to shop.
The wide selection of clothes, the wide selection of sizes, the very reasonable prices, the ease of ordering, and then finally receiving what i had ordered. To top it off, an interesting gift when I give a Promo Code. And having the opportunity of rteturning it, which I never had to do.
September 9, 2024
Reply from Atlas For Men Canada
Dear John,
Many thanks for your 5* review! We’re delighted to know that you’re impressed by our clothing range, and the excellent value of our goods too!
Thank you for taking the time out of your day to let us know!
All the best, Aude@Atlasformen
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