Made a purchase that was on back order. Did not receive product or refund for purchase. There is no way to make contact with the company and it appears to have closed abruptly in North America. Cli... See more
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I was concerned when 3 of the things I ordered were out of stock that being said as soon as they came available you informed me that they would be coming that made my day. But whatever really impress... See more
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I like dealing with Atlas for Men because I can always get through to someone quickly when I call and I can always understand whomever I speak with. Also, items ares shipped promptly and your system... See more
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Always arrives as described. Quality construction of garments. Could do with better selection in ladies wear. Too much pink would like to see better selection of colors. Not every women wants to wear... See more
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Company details
Written by the company
Parkas, coats, jackets, fleeces, shirts, t-shirts, trousers and more… Founded in 1999, Atlas for Men is the leader in outdoor clothing and accessories for adventurers, explorers and amateurs alike. We believe that everyone - no matter their budget or their size - should be able to open their door, step outside and enjoy nature to the full! That’s why we offer you unbeatable prices and collections inspired by nature at its most breathtaking, in quality fabrics, comfortable cuts, and sizes up to 4XL (all sizes at no extra cost).
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4.3
Excellent
9K reviews
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Excellent customer service
Excellent customer service . Deals deals Great and fast delivery .
December 22, 2024
Reply from Atlas For Men Canada
Dear Helen,
Thank you for taking the time to leave us a review, and for rating us so highly! We look forward to the next time you choose to shop with us.
All the best, Aude@Atlasformen
Reply from Atlas For Men Canada
Dear Randall,
Thank you for taking the time to leave us a review, and for rating us so highly! We look forward to the next time you choose to shop with us.
All the best, Aude@Atlasformen
The shipment was fast and correct…
The shipment was fast and correct that's what l love about atlas for men.
December 20, 2024
Reply from Atlas For Men Canada
Dear Customer,
We’re delighted to hear that you were satisfied with our service. Thank you for taking the time out of your day to let us know!
All the best, Aude@Atlasformen
I rated 3 stars because I can never…
I rated 3 stars because I can never track my last order to Toronto and didn't know you have 2 sellers selling your product and now not sure of quality from some of the places your clothes are made
December 9, 2024
Reply from Atlas For Men Canada
Dear Sandra,
As confirmed during our conversation with our customer service team, your order was successfully delivered on 15/12.
We truly appreciate your support and are here to assist you should you need any further help.
Sincerely, Aude@Atlasformen
Very lightweight
I expected something heavier but what I received was exactly as described—I confused fleece lining with Sherpa lining. I also received excellent customer service as they reached out to see if the problem could be resolved.
December 18, 2024
Reply from Atlas For Men Canada
Dear Mrs. Currier,
Thank you for your mail.
As discussed with our customer service team, the item you received is exactly what you ordered and matches the pictures and description on our website. The item is made from warm polar fleece (approximately 190 g/m²), as mentioned in the description.
Please be assured that if any item we sent does not match the pictures in our catalog or the description, we take full responsibility and will resolve the issue. Our goal is to ensure a satisfying shopping experience for all our customers.
Note that you still have the option to return the item for a full refund.
Should you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for your understanding and support.
Sincerely, Aude@Atlasformen
A job very well done I’m very impressed
I was concerned when 3 of the things I ordered were out of stock that being said as soon as they came available you informed me that they would be coming that made my day. But whatever really impressed me was how fast they were processed an shipped out and how you handled the postal strike.well done I do have 1 item left to come but understand that it won’t be available until 02/01/2025 look forward to receiving it then have a merry Christmas 🎅🏻
December 14, 2024
Reply from Atlas For Men Canada
Dear Mike,
We just wanted to say a big thank you from all of us here at Atlas For Men for having taken the time to share your satisfaction!
Have a great day, Aude@Atlasformen
Everything was as ordered and it…
Everything was as ordered and it arrived in a timely manner. The quality of the items I received is excellent.
December 13, 2024
Reply from Atlas For Men Canada
Dear Jill Susan,
Many thanks for your 5* review! It’s lovely to receive such positive feedback.
Have a great rest of your day, Aude@Atlasformen
I tried several times to place an order…
I tried several times to place an order on line - had to call in (10 minute wait) and order was placed successfully. I found out with speaking to the customer service rep that Atlas for Men Canada does not accept American Express which was the problem - why is that not indicated on the website? Also, I was concerned that if there were any problems, it would cost more to send it back yet AFMC only charges $9.00 shipping under $89. Why can't customers get that same rate?
December 13, 2024
Reply from Atlas For Men Canada
Dear Marjorie,
Thank you for sharing your comment and giving us the opportunity to address your concerns.
I’m glad to hear that our customer service team was able to assist you in placing your order.
Regarding American Express, we do not accept this payment method, and this information is available on our website.
As for the return, if any issues arise due to our error, rest assured you won’t incur additional charges for a refund or exchange. We take full responsibility for any issues caused by our error.
The $9 shipping fee covers only a portion of the delivery costs; for orders over $89, we cover the full shipping fee.
We value your feedback and hope the information provided has clarified your concerns.
Sincerely, Aude@Atlasformen
Reply from Atlas For Men Canada
Dear Rick,
Many thanks for your positive review! It’s great to hear that you were happy with the service you recently received from us!
Have a nice day, Aude@Atlasformen
The quality of clothes for the price is…
The quality of clothes for the price is very good and their sizes are right on I have ordered already four times and so far everything is great
December 12, 2024
Reply from Atlas For Men Canada
Dear Frank,
We just wanted to say a big thank you from all of us here at Atlas For Men for having taken the time to share your satisfaction!
Have a great day, Aude@Atlasformen
Good quality.
December 9, 2024
Reply from Atlas For Men Canada
Dear Robin,
It’s pleasing to learn that all went smoothly with your recent order.
We look forward to seeing you again in the future, Aude@Atlasformen
The order arrived quickly and I have no…
The order arrived quickly and I have no complaints. I have ordered many times now from this company and have never had any problems.
November 28, 2024
Reply from Atlas For Men Canada
Dear Customer,
Thank you for taking the time to leave us a review, and for rating us so highly! We look forward to the next time you choose to shop with us.
All the best, Aude@Atlasformen
Reply from Atlas For Men Canada
Dear Marc,
Many thanks for your 5* feedback! We’re delighted to hear just how pleased you are concerning your recent dealings with us!
We hope you’ll visit us again soon, Aude@Atlasformen
Although the ordering process itself…
Although the ordering process itself became troublesome, we dealt with a very nice fellow who took the order over the phone. Thanks for that!
December 8, 2024
Reply from Atlas For Men Canada
Dear Jane,
Thank you for taking the time to share your experience with us.
We are truly sorry to hear that the ordering process was troublesome, but we’re delighted that our team member was able to assist you over the phone and provide a positive experience. Your kind words mean a lot to us, and we will make sure to share them with the individual who helped you.
Please don’t hesitate to reach out if there’s anything else we can do for you. We greatly appreciate your patience and your feedback, which helps us improve continuously.
Sincerely, Aude@Atlasformen
Great products and even better prices
Site easy to navigate and lots of great prices/sales on all kinds of items for wine and men.
December 7, 2024
Reply from Atlas For Men Canada
Dear Joanne,
Thank you for taking the time to leave us a review, and for rating us so highly! We look forward to the next time you choose to shop with us.
All the best, Aude@Atlasformen
I like what I have gotten so far
I like what I have gotten so far.
I would like to get another pair of runners but there isn't any there when I go to order them.
December 5, 2024
Reply from Atlas For Men Canada
Dear Cody,
Thank you so much for taking the time to leave a 4-star review.
We truly appreciate your feedback and are glad to hear that you are satisfied with what you have received.
I am sorry to hear that you have been unable to find the item you were looking for when trying to place your order.
To assist you further, if you can kindly provide the reference for the item you are interested in at webcare@atlasformen.ca, I can verify if it’s still available.
If it’s out of stock, I would be glad to help you find a suitable alternative.
Please don’t hesitate to reach out if you need further help.
Sincerely, Aude@Atlasformen
All was good
The items showed up on time. Sizes were good, quality is good.
For online shopping you can't ask for much more than that.
November 1, 2024
Reply from Atlas For Men Canada
Dear Darryl,
Thank you for taking the time to leave us a review, and for rating us so highly! We look forward to the next time you choose to shop with us.
All the best, Aude@Atlasformen
I'm so delighted with your clothes! Everything I ordered fits perfectly, and I received a lot of compliments about the quality of your clothes.
I am so delighted with your clothes! Everything I ordered fits perfectly. I received a lot of compliments about the quality of your clothes. The delivery is very fast.
December 1, 2024
Reply from Atlas For Men Canada
Dear Akua,
We just wanted to say a big thank you from all of us here at Atlas For Men for having taken the time to share your satisfaction!
Have a great day, Aude@Atlasformen
Pleasant
Pleasant, courteous treatment by your phone rep.
Fast delivery.
Product satisfaction.
November 29, 2024
Reply from Atlas For Men Canada
Dear Henry,
Thank you for taking a moment to leave us 5 stars. We really appreciate your feedback.
All the best until next time, Aude@Atlasformen
Spoke with costume service on the…
Spoke with costume service on the phone, was told that I would receive an email in three hours, it’s been three days.
Cut off in conversation, spoken over and finally hung up on.
Issue still unresolved
November 20, 2024
Reply from Atlas For Men Canada
Dear Customer,
Thank you for your prompt reply.
I am pleased to inform you that after consulting with the relevant department, we are ready to proceed with the refund process.
Please respond to our email, so we can assist you further with this enquiry.
Sincerely, Aude@Atlasformen
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