My order was delivered but unfortunately the wrong item was delivered. I spoke with a lovely young man in customer services who immediately re ordered my item and was extremely apologetic for the mix... See more
Company replied
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See what reviewers are saying
Service 5 star and delivery spot on from Netherlands. Plus good quality & good price, very pleased .
Let me start of by saying, the shirts I ordered are good, proper sizes and good quality. If the rest of the experience was good, this would be 5/5, but it wasn't. I ordered my shirts on M... See more
Company replied
fast delivery, very good quality of the products, and so much discounted products.
Company details
About Atlas For Men Nederland
Written by the company
Atlas For Men is een Frans merk dat in 1999 werd opgericht. Al snel groeide het uit tot hét merk voor natuurliefhebbers en avonturiers. De herenkleding van Atlas For Men heeft een authentieke en tijdloze stijl en combineert bewegingsvrijheid, comfort en duurzaamheid.
Onze collecties geïnspireerd door de uitgestrekte natuur, zijn ontworpen voor iedereen die onbezorgd van het buitenleven wil genieten.
Onze sterke punten:
Met zachte en warme stoffen voor de winter en lichte, ademende materialen voor de zomer, biedt Atlas For Men een breed assortiment herenkleding (parka’s, gewatteerde jassen, fleeces...) en outdoor accessoires die aangenaam te dragen en gemakkelijk te onderhouden zijn.
Onze damescollectie, Atlas For Women, biedt een combinatie van comfort en elegantie.
En met scherpe prijzen en grote maten tot 5XL (alle maten voor dezelfde prijs) nodigen wij iedereen uit – ongeacht maat of budget – om volop van het buitenleven te genieten, of het nu gaat om kleine of grote avonturen, dichtbij of ver weg!
UW TEVREDENHEID IS ONZE PRIORITEIT
AL ONZE DIENSTEN OP MAAT VOOR U
Beveiligd betalen, gratis levering vanaf 49 euro en 60 dagen retourrecht
Contact info
Postbus 9, 3800 AA, Amersfoort, Netherlands
- Nederland: 085 560 51 05 (lokaal tarief) België 078 790 095 (lokaal tarief)
- webcare@atlasformen.nl
- atlasformen.nl
NIEUWE COLLECTIE
4.2
Great
7K reviews
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Customer no 14832970
Customer no. 14832970 order no. 33510049 placed on 14th December and paid for. My item was dispatched on the 16th December and was a Christmas Present. It still has not arrived and if you email the Customer Service you just get an automated email. I cannot even track my parcel as according to Hermes they do not have it 9 days after shipping. Customer Service have not even bothered to find out where the parcel is. If the parcel was in the system and at Hermes I would not be so annoyed. I have emailed twice and all they have done is give me a tracking number which is useless as it is telling me Hermes is waiting for my parcel. Well - looks like I will not be using Atlas again - very bad experience. Every other item I have ordered for Christmas via online stores has arrived with no problem. So disappointed.
December 24, 2020
Unprompted review
Reply from Atlas For Men Nederland
Dear Linda,
Thanks for your e-,mail.
We'd like to sincerely apologise as your parcel will now arrive after Christmas and we are extremely sorry this the case.
We will contact after Christmas to ensure your parcel has been received and see what we can do to put matters right for you.
Our apologies again for any inconvenience we have caused.
Kind regards, Aude@Atlasformen
My husband placed an order with this…
My husband placed an order with this company
When the goods arrived unfortunately they didn’t meet his needs
I had to return the full order and I also returned the free gifts
The returns policy isn’t very clear and is at the customers own expense
I was horrified when at the post office for second class it’s just cost me over £13
I am very disappointed that not only was nothing suitable I am now seriously out of pocket ! Hazel Darlington
November 7, 2018
Unprompted review
Reply from Atlas For Men Nederland
Dear Hazel,
I am sorry to hear the goods where not fitting your husbands’ expectations and that the return policy seems to be not clear enough. On our website and on the invoice, we communicate that you can return your parcel via a Hermes Parcel Shop which will cost £2.95 which will be debited from your returned goods refund value. I invite you to read more about our return policy here: https://www.atlasformen.co.uk/about/our-services/returns-and-refunds.aspx
Our customer service team will be available for all question.
Best regards,
Scamming
I paid for my orders on the 23d of March 2018 but this company, Atlasformen, chases me for this money and threatens to go to incasso bureau instead of checking the payment which is very frustrating and it is not professional at all. Please CHECK the payment.
April 12, 2018
Unprompted review
Reply from Atlas For Men Nederland
Dear Natasha,
I invite you to contact me by Facebook. With only your first name, I can’t find you in our database, so I can’t help you in solving this problem. You can find us here: www.facebook.com/atlasformennederland
Kind regards,
Sanne@atlasformen
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