Atmacha Home and Living Reviews 160

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including furniture, cushions, and rugs, often noting that items look even better in person. The delivery service is frequently highlighted for its speed and efficiency, with many people appreciating the careful handling and assembly of items. Reviewers also commend the staff for their professionalism, helpfulness, and excellent communication throughout the entire process. However, some customers also noted issues with delivery times, with a few experiencing delays or longer-than-expected waits for their items. A small number of people also mentioned problems with product smell upon arrival or difficulties with furniture fitting through doors, though the company's staff often resolved these issues.

What people talk about most

Product

Consumers find products to be of high quality and aesthetically pleasing. Many reviewers are delighted with... See more

Quality

Customers had positive experiences with quality. Many reviewers are delighted with their new furniture,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast and efficient... See more

Service

Clients share positive opinions on service, highlighting the excellent and brilliant support received. Many... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Atmacha is such a wonderful company- I’ve recent bought some absolutely stunning cushions from them. They were originally out of stock but they reassured me they would soon be arriving. They did arriv... See more

Rated 5 out of 5 stars

This the best furniture company in London . I have dealt with them in 4 occasions for 4 of our family homes and they have never disappointed us . They are extremely professional with high standard fur... See more

Rated 5 out of 5 stars

I could not access this product in Ireland and I saw it on a uk website Atmacha Home and Living . Lilly was most helpful chasing up my order with the warehouse and I received my purchase very quickly.... See more

Rated 5 out of 5 stars

I have looked for cushions everywhere without success. I found them and they were delivered as described and I am extremely pleased with both the look and the quality of them . Will definitely order a... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Decoration and Interior Design Store
  4. Sofa Store

Written by the company

Bring timeless pure style and relaxing comfort to your living space. Sleek, simple and elegant designs will create the luxury you dream of. We provide customized options to match your taste or home all under one roof. Visit our showroom, website, or Instagram to let the experience begin.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

160 reviews

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1-star

Replied to 80% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

An excellent company

I had my eye on this collection of furniture for some time, however I was hesitant to go ahead with an order mainly because of distance. I eventually decided to go for it and I’m very glad I did. Although I had no face-to-face consultations with the staff - it was all by messages/phone - the staff were superb. They basically could not have done more for me, putting up with my continual questions, sending me photos and videos to help me with choice and colour, and just generally making the whole process very straightforward from discussing and ordering the various pieces to the actual delivery (which given the size and weight of the larger pieces was superb - the two men were very careful, quiet yet quick; they put the pieces together and removed all the rubbish too). I am incredibly grateful to them all. I’m so delighted with my new furniture - it is well made and looks even better than it did online. I would throughly recommend Atmacha. Five stars don’t seem to be enough!

April 10, 2026
Rated 1 out of 5 stars

I requested a return on the product…

I requested a return on the product over two weeks ago and I am still waiting on a response. I'd like to return my order please.

April 8, 2026
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Hi Hayley,

We’re really sorry for your experience and the delay in getting back to you.

It looks like your original return request and follow-up email didn’t reach us, which is why this wasn’t picked up sooner. As soon as we became aware, we reached out and are now working to resolve this for you as quickly as possible.

We completely understand your frustration and appreciate your patience while we sort this out.

Kind regards,
Atmacha Home & Living

Rated 5 out of 5 stars

5 Star Business

Excellent communication, quick delivery and got exactly what I'd been looking for but for more than £100 cheaper than anywhere else. Will definitely buy from here in future and would highly recommend. Excellent customer service.

April 3, 2026
Unprompted review
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Reply from Atmacha Home and Living

Thank you :)

Rated 5 out of 5 stars

High quality unusual pieces at competitive prices

We have bought quite a lot of furniture from Atmacha and have always found them to deliver high quality products at very competitive prices, there is always a long lead time for items not in stock but always within specified time, highly recommended for something a little different

March 26, 2026
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Thank you :)

Rated 4 out of 5 stars

I had a very good experience with…

I had a very good experience with Atmacha in store. In particular Abrah was extremely helpful and communicative. Im very happy with the dining room chairs I had delivered today and with previous purchases of a rug and cushions. However I think that the delivery section could be improved.

March 23, 2026
Unprompted review
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Thank you :)

Rated 5 out of 5 stars

Outstanding customer service and genuine kindness

I recently had a genuinely lovely experience with Atmacha Home And Living. Due to a mix-up, I received the wrong cushions in my order, which actually turned out to be a more expensive set. I contacted them to let them know, as I wanted to be honest and check how they would like to proceed.

Their response was incredibly warm, professional, and prompt. They were so kind and understanding, and very generously told me I was welcome to keep the cushions. I truly appreciated this thoughtful gesture - it made me feel valued and cared for as a customer.

I have shopped with them before, and this experience has only strengthened my trust and loyalty. It is rare to come across such genuine customer service, and it has given me every confidence to continue supporting them for future home accessories. I would happily recommend Atmacha Home And Living to others.

March 16, 2026
Unprompted review
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Thank you :)

Rated 5 out of 5 stars

Great experience always from atmatcha

Great experience always from atmatcha. Bought on two separate occasions and the pillows have come perfect and great delivery, and communication from the customer service team as well 10/10 recommend!

March 9, 2026
Unprompted review
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Thank you :)

Rated 5 out of 5 stars

Beautiful rug

"This is actually the third rug I’ve bought from this brand! I got the previous two as gifts for my wife, and she absolutely loved them. I bought this one yesterday, and a friend of mine also went and bought the exact same model and color because she liked it so much. The colors are vibrant, the texture is soft, and it really makes the home feel cozy. Definitely a great purchase I highly recommend it!
Thanks for the quick delivery

March 6, 2026
Unprompted review
Atmacha Home and Living logo

Reply from Atmacha Home and Living

Thank you :)

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