Kelly Prince helped me identify an older model 850 infrared illuminator which I had received through an auction at a church. I needed mounting ring. She advised it was a model that was no longer produ... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My LT 320 thermal scope failed and I needed a quick replacement. Chamberlain was fantastic in helping me select the best replacement scope, a Refurbished Thor 5 4-32x, 640x480 12 micron, Smart HD... See more
Spoke with Kelly Prince from ATN today about an ABL-1000 that stopped functioning. She suggested some diagnostic steps prior to getting me set-up for a replacement unit. She was knowledgeable and most... See more
I have been looking for optics that would fit my hunting needs. Chamberlain St. Jean has helped me for the past 3 years. I have recently purchased the X-sight 5. His customer service has been beyond e... See more
Company details
Information provided by various external sources
ATN corp is the US industry leader in high-performance Night Vision and Thermal Imaging optics such as Night Vision Goggles, Binoculars, Rifle Scopes, Thermal Imaging Camera
Contact info
San Mateo Avenue 1341, 94080, South San Francisco, United States
- atncorp.com
I recently had a mixed experience…
I recently had a mixed experience with ATN. Initially, navigating their website and dealing with the AI “Franklin” was incredibly frustrating and honestly a joke. The AI was unhelpful and seemed to misunderstand my concerns and follow ups, making the process difficult and frustrating . However, my experience took a complete turn when I connected with Kelly Prince. Kelly was a breath of fresh air! She was extremely helpful, professional, and genuinely sincere in her efforts to assist me. Kelly Prince turned a potentially negative experience into a positive one, and I highly recommend reaching out to her directly for any assistance.
December 9, 2025
Unprompted review
She was patient and listened to my…
She was patient and listened to my problems very helpful and informative!
December 8, 2025
Unprompted review
Great Customer Service Experience
You know it’s so to to not have to worry about trying to find replacement parts for a scope or what kind of b.s. You are going to have to go through to order the right parts, particularly trying to reach someone. Atn has the best customer service and Kelly prince takes care of me every time.
Easy to reach, an actual customer service rep that gets things done thanks Kelly, thanks Atn!
December 8, 2025
Unprompted review
Atn thor
Purchased atn thor great scope but i had some issues with it im sending it back now for repair . Kelly Prince is taking care of me . Great company to work with and great customer service.
December 18, 2024
Unprompted review
Outstanding Customer Service and product support
I called customer service to request a few replacement parts for my ATN Thor 5 XD and was assisted by Kelly Prince. It was an exceptional experience! Kelly was very professional and knowledgeable about what I needed. It is very rare that I can say I had a “very good”! Customer service experience. Thank you Kelly!!
December 5, 2025
Unprompted review
I have a THoR 640 Thermal scope that…
I have a THoR 640 Thermal scope that was in a plane crash and it hit so hard that the side plate and the plastic part on the inside of the SD CARD WAS MISSING. Unfortunately the plane did not make or the passengers. ATN SERVICE Kelly Prince, was outstanding and very friendly and help me with what I needed. Thank You for top notch service.
December 4, 2025
Unprompted review
Chamberlin was great
Chamberlin was great! Fix my issue couldn't be happier with their customer!
November 21, 2025
Unprompted review
Great phone experience.
Chamberlain was very informative and helped me decide on exactly which scope to order. I would definitely buy from ATN again.
November 26, 2025
Unprompted review
I ordered my trailblazer 207 monocular…
I ordered my trailblazer 207 monocular and Chaimberlain answered all of my questions and was a huge help 10/10 would recommend
December 1, 2025
Unprompted review
Chamberlain was great to work with as…
Chamberlain was great to work with as my sales rep. This was the 6th ATN unit I’ve purchased and have been very pleased with all of them! Thrilled they continue to put out great products at reasonable prices, keep it up!
December 1, 2025
Unprompted review
RMA request
I was connected to a service agent right away. She was extremely knowledgeable and helpful and took care of my issue in a matter of minutes. Great job!! Thanks.
December 2, 2025
Unprompted review
I spoke to the optic specialist…
I spoke to the optic specialist Chamberlain and had all my questions answered .Helped me pick out the optic that was right for me.
December 1, 2025
Unprompted review
Kelly Prince was exceptionally kind
Kelly Prince was exceptionally kind and professional related to questions on my ATN products. Most appreciated, William
December 2, 2025
Unprompted review
I ordered a 5th generation ATN…
I ordered a 5th generation ATN day/night scope over the thanksgiving holiday. I got a great deal during the sale and dealt with chamberlain st jean who was very helpful.
I had a mix up with my email and shipping and chamberlain personally called me and fixed the situation. I can’t wait to try out my new scope. Thanks again to ATN and chamberlain st Jean
December 1, 2025
Unprompted review
Exemplary customer service
Kelly Prince went above and beyond to resolve my issue 100%. I could.never have had a better experience. Exemplary customer service.
December 2, 2025
Unprompted review
Chamberlain deserves recognition for outstanding customer service.
My LT 320 thermal scope failed and I needed a quick replacement. Chamberlain was fantastic in helping me select the best replacement scope, a Refurbished Thor 5 4-32x, 640x480 12 micron, Smart HD
Thermal Rifle Scope w/ Gen 5 Sensor and setting up shipping. He then connected me to the specialist in warranty and repair to expedite the repair of my failed thermal scope. Could not ask for a smoother process in both sales and repair. ATN has continued to provide me with this level of service for many years as their customer. Thank you Chamberlain and ATN!
November 24, 2025
Unprompted review
User friendly
User friendly, easy to zero,extremely happy woth purchase
November 25, 2025
Unprompted review
Very helpful and Unde
She was wonderful to and very helpful and understanding of my issues. She walked me through some steps to possibly help with the issues but was later determined that the product had to returned for repair
November 13, 2025
Unprompted review
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