AtoB Reviews 1,042

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of use and the smooth functionality of the fuel card. Many appreciate the responsive and professional customer service, noting their helpfulness and efficiency in various situations, including managing expenses and addressing concerns. People also value the product's versatility, extending beyond fuel to cover maintenance and other business expenses, along with useful features like spending monitoring and transaction reports. However, some customers also noted issues with payment processing, experiencing declined transactions despite available credit, and difficulties with card suspensions. A few other people also felt that customer service was unhelpful in resolving specific problems, and some were dissatisfied with the process for receiving new cards upon expiration.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the professionalism, patience, and... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the efficiency,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's ease of... See more

Product

Reviewers highlight positive aspects of the product, with many praising the fuel card for its reliability,... See more

Payment

Reviewers mention ambiguous feedback about payment. Some customers praise the instant payment system, the... See more

Based on these reviews

Rated 5 out of 5 stars

AtoB Fuel Card has completely transformed how we manage fuel expenses. Accepted almost everywhere, it saves us money on every gallon with clear, transparent pricing—no hidden fees. The discounts at tr... See more

Rated 5 out of 5 stars

Fuel discounts, GPS/fleet service integrations, and ease of use. We’ve been customers for about 2 years now and are very happy. We get discounts at most stations our drivers frequent. The A-to-B sy... See more

Rated 5 out of 5 stars

AtoB agents helped me setup a prepay fuel account which has benefited my trucking company in so many ways. Our trucks are o r he other side of the state so fueling using AtoB cards is the best option.... See more

Rated 5 out of 5 stars

I’ve been using AtoB as my primary fuel card for a while now, and it’s truly been a great experience. The setup was simple, the system is easy to use, and the card works smoothly everywhere I need it... See more


Company details

Written by the company

Take full control of your fleet’s finances. Combining fleet and fuel expenses in one transparent and easy-to-use solution.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Atob prepay has been a life saver

Atob prepay fuel account has benefited my company so much. Atob is accepted anywhere Visa is accepted making it that much more easier to use. You can also use it for maintenance also. I highly recommend

October 5, 2025
Unprompted review
Rated 1 out of 5 stars

When I started my trucking business I…2021

When I started my trucking business I got this card in the mail . I didn't use it at first but they sent my an email and letter stating I can get a 2,000 boost just go on the app and hit boost so I did hit the road got gas one time the next day I get a email stating underwriting decided I didn't fit the 2000 criteria so they put it to 100 I was 1000 miles away from home they would not change it had to borrow money for gas ! Trash ass people and I will report you to the BBB about this !

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Owner

Yes my experience was great..Amy replied back in a timely manner..and help me resolve my issue

October 2, 2025
Rated 1 out of 5 stars

No show up

Upon arriving at the airport, the driver was not present, and I was obliged to search for him throughout the area, including outside the airport. Despite my attempts to contact him by phone, there was no response. Consequently, after a considerable wait, I was compelled to engage a taxi service. Subsequently, the driver contacted me, explaining that he had received the information late and requested that I wait at the airport. I informed him that I had paid for his services to include waiting for me with a sign, rather than the other way around. I am currently awaiting a resolution, either a refund or further escalation of the matter..

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

Probably one of the worst fuel card companies I've dealt with.

By far the worst fuel card companies I have had to deal with. 8 months I've had the card I've had 3 fraudulent attempts to use the card, Have had repair bills declined at a dealer when I've had plenty of available credit. Customer service was no help in getting issue resolved. Pay balance in full every week as required and they cancel your credit in a Friday afternoon one a holiday weekend. No warning or notice given. They require a linked bank account to app so they can spy on every transaction your business has. The discounts are mediocre at best and constantly have errors in giving the discount.

August 29, 2025
Unprompted review

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