Atolea Jewelry Reviews 12,445

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often highlighting that the jewelry is waterproof, tarnish-free, and durable, even with continuous wear and exposure to water. Many people appreciate the beautiful and versatile designs, with some noting that the items look just like the pictures. The ordering process, tracking, and delivery are frequently described as top-notch, with fast shipping and good communication. Reviewers also commend the customer service for being responsive, polite, and helpful in resolving issues. However, some customers also noted issues with the durability of gems, which occasionally fell out of their jewelry. A few people mentioned that the gold color appeared more brassy or yellow than expected, leading to a less authentic gold look. There were also occasional reports of rings tarnishing or leaving green marks on the skin, despite claims of being tarnish-proof. A small number of reviewers experienced longer than anticipated delivery times or issues with incorrect items being shipped.

What people talk about most

Product

People report positive experiences with product quality. Many consumers praise the beautiful designs,... See more

Quality

Consumers generally express satisfaction with the quality of the jewelry, often highlighting its durability... See more

Order

Reviewers highlight positive aspects of their orders, with many expressing satisfaction and a strong intent... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the helpfulness, quick... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Based on these reviews

Rated 5 out of 5 stars

Atolea has such a great range of beautiful jewellery it’s hard to decide what to buy! I was deciding between two necklaces and put them both in my cart, and it was such a nice surprise when I was gi... See more

Rated 5 out of 5 stars

I ❤️ the designs and quality of the jewellery and their prices are so affordable. I gave a bracelet to a close friend for her birthday and she loved it and she only wears expensive designer jewelry so... See more

Rated 5 out of 5 stars

The process of ordering, tracking, delivery, communications, all top notch. I’ve ordered quite a few necklaces now and they are all very pretty and well made. They don’t match the quality or weight of... See more

Rated 5 out of 5 stars

I saw your jewelry advertised on Instagram. I'm always a bit wary about ordering online, especially from overseas. However, you kept me informed at every stage of processing and delivery and the ear... See more

Rated 5 out of 5 stars

Beautiful jewellery. I've worn my pearl earrings everyday for the past year, I never take them out. I have very sensitive ears and they haven't caused any irritation. I'm looking forward to my next or... See more

Rated 5 out of 5 stars

I’m really happy with the selection of necklaces I chose for summer and can’t wait to wear them on holiday. I picked a few different styles so I can mix and match them with my swimsuits. I also bought... See more

Rated 5 out of 5 stars

Love the jewellery pieces, so worth the price with quality and design. The fist mystery box was amazing! I haven’t come across any other affordable but trendy jewellery company which is fully waterpro... See more

Rated 5 out of 5 stars

I love this company. I’ve had various pieces from them for a couple of years. It’s great quality and never tarnishes ever though I swim weekly. When one of my jewels fell out of my ring they were quic... See more

Rated 5 out of 5 stars

This is my second time buying here and I love it. Fast shipping and the products are beautiful. I literally don’t take off my jewellery for showers or fake tanning or lotions and oils; everything is... See more

Rated 5 out of 5 stars

A fantastic website with lots of choices and beautiful jewelry. Nice and easy to select and view different bits and good guides on how to measure for sizing.

Rated 5 out of 5 stars

Item came quickly and so far is as advertised! I’ve worn it non-stop through numerous sweaty workouts, in the pool and the ocean and it still looks great!

Rated 5 out of 5 stars

This is my second time placing an order with Atolea. I'm anxiously awaiting the receipt of my most recent order. I have been pleased with my previous order and like the fact that the jewelry is grea... See more

Rated 3 out of 5 stars

Quick, easy delivery. The Gold is a lot more yellow than it appears but so far has not tarnished after 3 months of continuous wear, swimming etc. Unfortunately the moon of my Summer Nights Earrings ha... See more

Company replied

Rated 5 out of 5 stars

Atolea jewelry is outstanding, stylish , affordable, and the fact that it has life time warranty makes you feel like you can definitely trust Atolea brand . I love the fact that you can wear it 24/7 a... See more

Rated 1 out of 5 stars

First, it took much longer than anticipated to receive my order. I have ordered “tarnish proof” gold jewelry from three separate companies now and this one is the worst looking. The “gold” is a ve... See more

Company replied

Rated 2 out of 5 stars

I ordered multiple items from Atolea over 6 months ago. Both the rings I wear regularly have tarnished quite significantly. The clasp on the earrings I got are really low quality and it feels like you... See more

Company replied

Rated 5 out of 5 stars

Website was easy to use and the items are beautiful! All items really are waterproof and tarnish-free! Their sales are real sales which allows you to get more than one piece… and boy, do I recommend g... See more

Rated 5 out of 5 stars

So far really great! The rings took a little while to come but when they did they’re so gorgeous! I absolutely love the designs. I wanted to return two only to get the size down and the customer servi... See more

Rated 5 out of 5 stars

I purchased two sets of tiny huggie hoops and have not taken them off since I received them. I sleep in them comfortably, and they are the perfect size. They look chic and stylish, and I can wear them... See more

Rated 5 out of 5 stars

I love this jewelry, being a family that lives at the ocean, surfs, and swims regularly we don't ever have to take our jewelry off! Thats my favorite thing! Truly lasts!

Rated 5 out of 5 stars

The pieces are so lovely, have been wearing my earring and necklace full time and they are holding up great with no discolouring etc. I used to get gold studs from a jewellery store but these piece... See more

Rated 5 out of 5 stars

I have ordered many pieces from here and I cant fault it. Its waterproof, tarnish proof and just amazing. All their jewlerry is unique.

Rated 2 out of 5 stars

I ordered a ring and I have received earrings and a necklace!! I‘m still waiting for the adress where I can send these wrong items back and I want my money back on my credit card.

Company replied

Rated 5 out of 5 stars

I’ve bought multiple pieces and the rings don’t tarnish or turn my skin green. One of my rings lost a stone and customer service immediately sent me a new ring. The gold color is definitely a bit bra... See more

Rated 5 out of 5 stars

The whole process was easy from start to finish. I was kept informed of the delivery schedule at all times.

Rated 5 out of 5 stars

I really like the braclet and earrings that I purchased to match the necklace that a friend ordered for me! They were sent to the wrong address, but the situation was rectified very quickly, and the... See more

Rated 5 out of 5 stars

I love how this jewellery is so easy to wear and so pretty. The shipping is really fast and the packaging is lovely. I keep coming back to Atolea. I wish there were more shiny silver options though.

Rated 5 out of 5 stars

The jewelery at Atolea is beautiful. It shipped and arrived with ease and I love it. The chain's on the necklaces and bracelets do not pinch or itch me in any way and when I work out the clasp stays... See more

Rated 1 out of 5 stars

The bracelet was received damaged. I contacted the customer service who wanted photos and other info. This was sent by return. Still no response from the company about either a replacent or a refund.... See more

Company replied

Rated 5 out of 5 stars

Beautiful design and quality for a great price. Great and caring customer service with personalised and quick replies, and lots and lots of great offers. Thanks so much ☺️

Rated 5 out of 5 stars

I have ordered a few pieces from Atolea and each one still looks shiny and new! It's very rare you get a company that claims to be 100% durable and long lasting with their jewelry and actually is. I'm... See more

Rated 5 out of 5 stars

I have bought multiple items from Atolea, specifically my anklets that I love! I have never taken them off and they have not tarnished at all...pool, shower, ocean! I have recommended to my friends... See more

Rated 5 out of 5 stars

Jewelry is beautifully displayed with lots of information. And the quality is there / it really holds up. Packaging is lovely too. Oh, and delivery is quick.

Rated 1 out of 5 stars

Would not recommend. I have received replacement rings twice and each time the colour has faded within a month. I contacted customer service to arrange another replacement, but my emails have been... See more

Company replied

Rated 5 out of 5 stars

I have been wearing Atolea necklaces and a bracelet for 2 years and they are still nice and intact. Super happy with them still.

Rated 5 out of 5 stars

I am really enjoying my recent purchase of earrings. Atolea is always offering discounts and the shipping has been very fast. I've only ordered 2 pieces of jewelry so far but am excited to order m... See more

Rated 5 out of 5 stars

Awesome products my wife loves the freshwater pearl series. Quick delivery

Rated 5 out of 5 stars

Great company and lovely jewellery with great deals and fast delivery. Highly recommend. A1***

Rated 5 out of 5 stars

I’ve been a customer since 2023 and I absolutely love your job. Your jewelry is lovely, useful and totally worth the price. I keep choosing you because all your designs are beautiful and lastful. Cong... See more

Rated 5 out of 5 stars

I am a repeat customer. The jewelry is tasteful, current, and can be worn all the time in all conditions. I also am confident in giving it as gifts.

Rated 5 out of 5 stars

Obsessed- mad at myself for only buying one piece. Went back a week later for more. The quality is amazing.

Rated 5 out of 5 stars

Customer service was second to none. It was a pleasure to deal with the same person from beginning to end. Love the items and the company. I will most definitely be a returning customer 💖

Rated 5 out of 5 stars

I love every piece I’ve purchased from Atolea so much, I keep on coming back for more! Cute pieces, different styles, and no tarnishing - what else can a girl ask for?! ♡

Rated 5 out of 5 stars

Gorgeous jewellery, just like the pictures! Have ordered from them again already!

Rated 2 out of 5 stars

DIdn't care for the jewelry. it is brass looking vs. gold. there is a coating on the jewelry - i imagine so it can withstand water and moisture. Also - not easy to return items.

Company replied

Rated 5 out of 5 stars

LOVE the jewelry! I have been wearing my necklace for 2 months without taking it off, it has not tarnished, it has not irritated my skin, it's looking just like new! I finally found a brand that is as... See more

Rated 5 out of 5 stars

Instantly became a loyal customer when I lost my earrings and decided I had to buy more because they're the only earrings I own that don't irritate my ears. A few weeks after my new earrings came, I f... See more

Rated 5 out of 5 stars

Beautiful jewellery. So happy with it that I’ve been buying my friends gifts too!

Rated 5 out of 5 stars

Love my Atolea jewelry. I have some necklaces, rings and a bracket already, and a bangle on order. So many compliments and, you never have to take it off!! Great price point too. Also love the packagi... See more

Rated 5 out of 5 stars

Woooonderful! Shipping is a bit long but the jewellery looks gorgeous 😍

Rated 1 out of 5 stars

Haven’t received my two orders yet and you have not responded to my numerous emails asking about my orders

Company replied

Rated 5 out of 5 stars

All the pieces I've purchased so far have been great quality! Once I pick a set it stays on day, night, in the shower, at the beach, in the pool. It's the perfect jewellery to bring on my holidays.

Rated 1 out of 5 stars

I received a ring as a Mothers Day gift, I wore it on my thumb for two days and it left a green mark, it also tarnished all on the inside of the ring. I contacted the company and provided them with ph... See more

Company replied

Rated 1 out of 5 stars

I placed an order 12 days ago and haven't received it. I have sent 3 emails to the support desk but not had any replies. The products I purchased were a birthday present but that was last week so ov... See more

Company replied

Rated 2 out of 5 stars

Gold looks too orange-toned, which makes it appear less like genuine gold and gives it a cheaper look.

Company replied

Rated 5 out of 5 stars

Received my mystery box & was not disappointed! I received two beautiful necklaces that I couldn’t wait to wear! Love Atolea jewellery & trust that you really can wear it in water! Can’t wait for my n... See more


Company details

  1. Jewelry Store
  2. Jeweler

Written by the company

ATOLEA Jewelry | Waterproof Jewelry with a lifetime color warranty, loved by 900.000+ customers worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Finally found my go-to pieces

I have ordered a few pieces from Atolea and each one still looks shiny and new! It's very rare you get a company that claims to be 100% durable and long lasting with their jewelry and actually is. I'm lazy with my jewelry, I just want to be able to put it on and leave it on and not have to worry about it 😅 so thank you Atolea for creating the type of jewelry that can handle the day to day plus some!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

All the pieces I've purchased so far have been great quality! Once I pick a set it stays on day, night, in the shower, at the beach, in the pool. It's the perfect jewellery to bring on my holidays.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Tiny huggie hoops

I purchased two sets of tiny huggie hoops and have not taken them off since I received them. I sleep in them comfortably, and they are the perfect size. They look chic and stylish, and I can wear them for my daily workouts and showers without thinking twice.

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

Every piece of jewelry I've ordered has…

Every piece of jewelry I've ordered has been beautiful. The pieces have a feel of simple, classy and chic. But the quality of them is what sold this company for me. I've had some pieces for years and they look as just as good as they did when I first received them, even with all the wear time they get. I love them so much that I signed up for the monthly surprise subscription!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

One of my favorite places to buy…

One of my favorite places to buy jewelry. Love the look of stacked necklaces and there are so many combinations to try. I always get asked where I got my necklaces and earrings. Super affordable and does not irritate my skin.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Received my mystery box & was not…

Received my mystery box & was not disappointed! I received two beautiful necklaces that I couldn’t wait to wear! Love Atolea jewellery & trust that you really can wear it in water! Can’t wait for my next one!

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and amazing range of jewellery

Not only have they got beautiful jewellery that lasts, even when going daily in the sea, and an extensive choice of elegant, simple or more colorful pieces, but they also provide with an excellent customer service!

I reached out on Instagram about a tarnished jewel situation. Shane and the rest of the team fixed the issue within the hour, and I was getting a replacement immediately.

Not only did I get it shipped with no extra fees, but I also got promo code for the next order and I obviously helped myself!

I believe it is worth every penny to buy from them, as their pieces last, are beautiful and you get to replace them or get a refund if anything changes with your jewellery.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Elevate your look

I wear my jewellery 24/ 7 - showers, workouts, everything and they really live up to their word. I've purchased multiple pieces (rings and necklaces) that have survived it all.
Classy and elegant designs that elevates the daily look without any thought!

March 21, 2026
Unprompted review
Rated 3 out of 5 stars

Lovely products

Lovely products, would be a regular buyer, only downside is the shipping time. They are not UK based and so it does take longer. Something to consider if you’re looking for a gift and need something relatively quickly.

March 26, 2026
Unprompted review
Rated 1 out of 5 stars

Turned my thumb green after 2 days

I received a ring as a Mothers Day gift, I wore it on my thumb for two days and it left a green mark, it also tarnished all on the inside of the ring. I contacted the company and provided them with photos and details. Although they were quick to respond they weren’t very helpful, they wanted more details of order number etc. I didn’t really want to tell my son that the gift he bought me was crap and i wanted to return it, i expected the company to be more helpful. I wouldn’t recommend this jewellery at all, looks lovely but really poor quality.

March 16, 2026
Unprompted review
Atolea Jewelry logo

Reply from Atolea Jewelry

Dear Carys,

So sorry to hear that you are not satisfied with the quality of the jewelry.
We genuinely care about addressing this issue and ensuring you have a positive experience. Please reach out to us at itsdaryna@atolea.co with the subject line "Trust Pilot Follow-Up." I'll be delighted to assist you personally.
Looking forward to hearing from you.

Best,
Daryna
ATOLEA Customer Love Team

Rated 5 out of 5 stars

Jewelry looks lovely

My 2nd purchase from Atolea. I think my favourite is the sun pendant. I have 4 necklaces that I wear at same time at different lengths & I think they look fantastic.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! I needed to exchange a ring I ordered for a different size. They responded quickly with a solution and I felt valued as a customer. Not only do they make beautiful jewelry but they have amazing service.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Pretty and reasonably priced

The pieces are so lovely, have been wearing my earring and necklace full time and they are holding up great with no discolouring etc.

I used to get gold studs from a jewellery store but these pieces are cheap and way nicer than just plain studs!

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE this jewellery

I absolutely LOVE this jewellery. I wear it 24/7 - to the gym, the beach, in the shower and whilst running.

I work as a fitness coach and so am training every day, sweating often and it never tarnishes, loses it's sparkle or looks dirty.

I signed up for the monthly mystery box, where you receive 2 items every month, for a fixed price. It is like a lucky dip! I never know what I am going to get but am never disappointed, and it keeps my selection constantly fresh!

March 25, 2026
Unprompted review

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