I have found virus attack about Exodus windows wallet app and reported it. Even I provided this virus, they didn't pay me for this bug bounty. It's really serious hijacking virus and they need to... See more
Company replied
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The wallet itself needs a huge upgrade and is also very inconsistent with how it functions through usage. The staking is also pretty wonky and needs updating. Being a user of this wallet since 2020, I... See more
Company replied
Although I don’t have a wallet with Atomic, I was contacted by what turns out to be a scammer trying to coerce me into opening a phoney Atomic wallet. I was smart enough to Google Atomic Wallet, cont... See more
Company replied
It is really good wallet, the support team are getting in touch with me anytime I need, and following up my issue until it is solved. I rate 5 stars for Atomic wallet and its team
Company replied
Company details
Written by the company
Light multi-assets wallet with built-in atomic swap exchange
Contact info
You should know
3.2
Average
15K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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Sucks - your wallet will be flooded with sh*t coins
It COULD be a great wallet (i.e. simple, great colors etc), BUT - every few weeks your wallet will get flooded with a bunch of useless sh*t coins. This means you have to manually go in and "de-select" each and every one of these sh*t coins just so that you can see what is in your wallet. I have written to Atomic Wallet and pointed out that the fix is simple - just make new coins "inactive by default"! Were they interested? Hell no! They obfuscated and responded with a word salad.
Conclusion: The wallet looks good, but functionally it is just unusable - by design. Imagine going into your wallet and finding 50 new junk coins - and now you have to manually remove each one. And this occurs every few weeks! Again and again.
November 4, 2025
Unprompted review
Reply from Atomic Wallet
Hi Jodani,
Thank you for sharing your detailed feedback. We understand how inconvenient it can be to see unwanted tokens appear in your wallet. These tokens are typically auto-detected from the blockchain and not added by Atomic Wallet directly.
We’ve shared this issue with our developers for review, but in the meantime, you can manually hide unwanted assets. If you need help with this process, please contact us at support@atomicwallet.io
Do not use this wallet
Do not use this wallet, if you stake your coins might get stuck they dont update the software for months and will left you stranded while you lose thousands of dollars in the process. The customer service is present and replies but wont help you solve your problem, they just say: "were working on it" but they dont.. I lost so much money to this wallet. Beware!
November 2, 2025
Unprompted review
Reply from Atomic Wallet
Hi there,
We’re truly sorry to hear about your experience. We understand how stressful it is when your funds appear stuck. In some cases, staking or network updates from coin developers can cause temporary issues beyond our control, but we always aim to restore functionality as soon as possible.
Please reach out to support@atomicwallet.io with details of your case so our team can review your situation and assist further.
Always provide timely and effective…
Always provide timely and effective advice.
October 29, 2025
Unprompted review
Reply from Atomic Wallet
Hi there,
Thank you for your kind feedback! We're glad to know you find our support timely and effective. If you ever need any assistance, feel free to reach us anytime at support@atomicwallet.io
Timely responses
Timely responses. Addressed the issue in a professional manner.
October 28, 2025
Unprompted review
Reply from Atomic Wallet
Hi Alexis,
Thank you for your kind words! We’re glad our team was able to assist you promptly and professionally. If you ever need more help, feel free to reach us anytime at support@atomicwallet.io
Atomic has asked me to pay 4.7k up…
Atomic has asked me to pay 4.7k up front for an insurance policy for the transfer of my funds, which they have said they will repay to me after transfer. Is this a scam. Has anyone ever experienced this in type of thing with there funds transfers. Thanks
October 24, 2025
Unprompted review
Reply from Atomic Wallet
Hi Alan,
Thank you for your message.
Please note that Atomic Wallet never asks users to make any upfront payments, including for “insurance” or “fund recovery.” This request is fraudulent. Do not send any money or share your seed phrase. Kindly forward all related details to support@atomicwallet.io so our team can review your case and guide you further.
Has atomic been putting everyone…
Has atomic been putting everyone through these anti money laundering rules where you have to send them money to have your funds released?
October 28, 2025
Unprompted review
Reply from Atomic Wallet
Hi Judy,
Thank you for reaching out. Atomic Wallet does not require users to send any money to “verify,” “unlock,” or “release” their funds. Such requests are fraudulent and not connected to our team in any way. Please do not send any payments or share your seed phrase. Report the details to support@atomicwallet.io so we can look into this and assist you further.
I have explained that I know zero about…
I have explained that I know zero about computer related apps and investing as I do not process the education to complete transactions with my assets. I am in a financial situation where I need to diversify and liquidate a small portion of my savings. I don't know how it all works but I'm willing to learn.
Rorie L Watts
October 7, 2025
Unprompted review
Reply from Atomic Wallet
Hi there, Rorie,
Thank you for reaching out. We understand that managing crypto and learning about digital wallets can be challenging at first, especially if you’re new to it. Atomic Wallet is self-custodial — this means only you have access to your funds and recovery phrase, and no one (including our team) can move your assets on your behalf. If you’d like, you can contact us at support@atomicwallet.io so we can guide you through the basics of using the app safely and answer any questions about sending, receiving, or exchanging crypto.
I sent money to the wallet as a first…
I sent money to the wallet as a first timer but account says I am unverified,how do I verify please
October 23, 2025
Unprompted review
Reply from Atomic Wallet
Hi Sam!
Thank you for contacting us. Atomic Wallet is a decentralized wallet, which means it does not require verification or KYC procedures – you are in complete control of your funds and private keys. If your funds are marked as "unverified," it may mean that their authenticity is in question. Please contact us at support@atomicwallet.io so we can help you verify this.
Been using them since I got into crypto…
Been using them since I got into crypto 2018. Never really had a big issue. But recently while trying to get my crypto off Atomic and put it in my cold storage since all the uncertainty of legislation. It will not allow me to swap tokens. My bnb is stuck on there because they claim the version of BNB i have is discontinued . Use at your own risk.
October 19, 2025
Unprompted review
Reply from Atomic Wallet
Hi Randall,
Thank you for sharing your experience. We understand how concerning this situation can be. The BNB Beacon Chain (BEP2) network was officially discontinued by Binance, which affects transfers and swaps for that version of BNB. You can still access your funds by exporting your private key and importing it into a wallet that supports BEP2 recovery. If you’d like detailed guidance, please contact us at support@atomicwallet.io — we’ll help you step by step.
Great support excellent response and…
Great support excellent response and solution
October 17, 2025
Unprompted review
Reply from Atomic Wallet
Hi Arturo,
Thank you for your kind words! We’re happy to know our support team could assist you efficiently. Your satisfaction means a lot to us. If you ever need further help or have suggestions, feel free to reach us anytime at support@atomicwallet.io
used for scam crypto
October 13, 2025
Unprompted review
Reply from Atomic Wallet
Hi there,
We’re sorry to hear this. Atomic Wallet is not involved with third-party investment schemes. If you were urged to send funds or share your seed phrase, that’s a fraudulent attempt — do not send money or share private data. Please forward emails, wallet addresses, screenshots or other details to support@atomicwallet.io so our team can review and advise on next steps.
Great communcation and swift respose.
October 17, 2025
Unprompted review
Reply from Atomic Wallet
Hi John,
Thank you for your kind words! We’re delighted to hear that you’re satisfied with our communication and response time. If you ever need further help, feel free to reach us at support@atomicwallet.io — we’re always happy to assist.
Fraud!!
Fraud!!
My mother was a victim of fraud on this app. A fake representative told her to invest all of her money in a fake ETH token. When we tried to withdraw it, we received a message saying it was impossible. Make sure you don’t invest in unverified tokens.
October 10, 2025
Unprompted review
Reply from Atomic Wallet
Hi there,
We’re truly sorry to hear about your mother’s experience. Please note that Atomic Wallet does not have representatives offering investment advice or requesting transfers. It’s important to stay cautious and never trust anyone asking for funds or private information. We recommend contacting us at support@atomicwallet.io with all details so our team can review the case and guide you on further steps.
good trusted wallet and dex swap
October 4, 2025
Unprompted review
Reply from Atomic Wallet
Hi there,
Thank you for your positive feedback! We're glad to know you trust Atomic Wallet and enjoy using our built-in swap feature. If you ever have any suggestions or questions, feel free to reach out to us at support@atomicwallet.io — we’re always happy to help.
Reply from Atomic Wallet
Hi there,
Thank you for your kind words! We're happy to know you find Atomic Wallet reliable and trustworthy. Your support means a lot to us. If you ever need help or have questions, feel free to reach out at support@atomicwallet.io — we’re always here to assist.
The way this guts handlar unexpexted…
The way this gys handle unexpexted problems and the way they let you know that you are in god hands, it works for me, ben here for many years and many more it Will be best regards Matanios
September 27, 2025
Unprompted review
Reply from Atomic Wallet
Hi Matanios,
Thank you for your kind words and for being with us for so many years! We’re glad to hear you feel supported and in good hands. Your trust means a lot to us.
Reply from Atomic Wallet
Hi there,
Thank you for sharing your feedback. We’re sorry to hear about your experience. If you faced a specific issue, please reach out to us at support@atomicwallet.io
with the details so we can investigate and assist you further.
Atomic Wallet Easily Scams People
I lost a lot of my money on atomic and I am really disappointed with your company and if my losses are not compensated I will share all the problems with your wallet
September 24, 2025
Unprompted review
Reply from Atomic Wallet
Hi Arash,
We understand how upsetting this must be. Please note that Atomic Wallet does not have access to users’ funds and therefore cannot provide reimbursement. If you experienced a technical issue, kindly share full details with us at support@atomicwallet.io
so we can investigate and guide you further.
Reply from Atomic Wallet
Hi John,
Thank you for your wonderful feedback! We’re glad to know you’re enjoying Atomic Wallet. If you ever need assistance, feel free to reach us at support@atomicwallet.io
The company is purchasing and…
The company is purchasing and exchanging crypto well!!!
September 14, 2025
Unprompted review
Reply from Atomic Wallet
Hi Nena,
Thank you for your feedback! We’re glad to hear that you’re satisfied with how Atomic Wallet handles purchasing and exchanging crypto. Your experience means a lot to us.
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