Attic Self Storage - New Southgate Reviews 9

TrustScore 4 out of 5

3.9

Alexandra Place, Lower Park Rd,, New Southgate, N11 1QD London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The space (New Southgate) is immaculately clean and well organised and the staff - Angela and Gareth were very welcoming and helpful. The unit was a very good price. The welcome voucher to buy moving... See more

Company replied

Rated 5 out of 5 stars

We had an absolutely amazing experience at Attic Storage thanks to Darren and Gareth. From the moment we arrived, they made us feel very welcome and completely at ease. They were extremely thoroug... See more

Company replied

Rated 5 out of 5 stars

"Having used competitors previously, I can confidently say Attic Self Storage is in a class of its own at the New Southgate branch. The facility is state-of-the-art, fully step-free, clean, bri... See more

Company replied

Rated 5 out of 5 stars

We recently signed up at the New Southgate site. The process was excellent and we had brilliant service from Darren and Daniel. I would highly recommend this place

Company replied


Company details

  1. Self-Storage Facility
  2. Business to Business Service
  3. Moving Supply Store
  4. Records Storage Facility
  5. Storage Facility

About Attic Self Storage - New Southgate

Written by the company

Self Storage in London GIF

Make room for the things you love

Attic Self Storage is a London-based self-storage company that is committed to providing best-in-class personal & business storage solutions. They offer:

• Safe & secure storage

• Modern, clean and bright facilities

• Free 24-hour access

• Award-winning customer service

• Flexible storage solutions

• Best value for your money

• 100% online check-in

• Discounted packaging material

• Delivery receipt and more

Additionally, Attic Self Storage sees itself as part of the communities in which it operates and believes in supporting and being actively involved in the local area. They support a range of charities and initiatives, local to each of their sites, and are always looking for new ways to become involved.

visit site get a quote

Contact info

  • Alexandra Place, Lower Park Rd,, New Southgate, N11 1QD, London, United Kingdom

  • 02036679200

3.9

Great

TrustScore 4 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent storage facility - New Southgate

The space (New Southgate) is immaculately clean and well organised and the staff - Angela and Gareth were very welcoming and helpful. The unit was a very good price. The welcome voucher to buy moving boxes etc and the coffee were a bonus. I’d definitely recommend.

April 19, 2026
Unprompted review
Attic Self Storage - New Southgate logo

Reply from Attic Self Storage - New Southgate

Hi there,
Thanks for the lovely review! Great to hear you’re enjoying the New Southgate store and that Angela and Gareth made you feel welcome. Glad the voucher and coffee were a nice bonus too. Thanks again for choosing Attic.

Rated 5 out of 5 stars

We had an absolutely amazing experience…

We had an absolutely amazing experience at Attic Storage thanks to Darren and Gareth. From the moment we arrived, they made us feel very welcome and completely at ease. They were extremely thorough in their explanations, taking the time to walk us through everything clearly and answer all of our questions.

The tour of the storage facility was excellent and really reassured us that our belongings would be safe and well looked after. Their professionalism, friendliness, and attention to detail truly stood out and made the whole process smooth and stress-free.

I would highly recommend this storage unit to anyone looking for a reliable and trustworthy place. We will definitely be using Attic Storage again for any future needs. Thank you again to Darren and Gareth for such fantastic service!

February 22, 2026
Unprompted review
Attic Self Storage - New Southgate logo

Reply from Attic Self Storage - New Southgate

Hi Camilia,

Thank you for your wonderful review. We’re delighted to hear that Darren and Gareth made your experience such a positive one and that their thorough explanations and tour of the facility helped give you peace of mind.

Your kind words will mean a lot to them. We really appreciate the recommendation and look forward to helping you again whenever you need storage in the future.

Rated 5 out of 5 stars

Amazing customer Service by Darren and…

Amazing customer Service by Darren and Gareth. Ensured all our questions were answered .

February 22, 2026
Unprompted review
Attic Self Storage - New Southgate logo

Reply from Attic Self Storage - New Southgate

Hi Rania,

Thank you for your kind review. We’re really pleased to hear that Darren and Gareth provided such great service and made sure all your questions were answered.

We appreciate your feedback and thank you for choosing Attic.

Rated 1 out of 5 stars

If something is too good to be true, it isn't

What happened in short:

1: Once the direct debit didn't go through, my app got locked right away, Without Even Being Notified
2: Charged £ 42 for 2 days of delayed payment, which is, of course, "legal" theft
3: After paying the full amount, I DID ASKED THE LADY IF EVERYTHING IS FINE
AS I DON'T WANT TO GET THERE AND HAVE SURPRISES, AND SHE SAID " NO PROBLEMS, YOU WON'T HAVE ANY SURPRISES"
I've got there in the evening of 31st December in order to pick up my amp and speakers as I've had a gig to play
Once I've got there, the app didn't work, I've had no options, EVEN DTHOUGH I'VE BEEN ASSURED BY THE LADY WHO COLLECTED MY PAYMENT
THAT EVERYTHING WILL BE IN FULL WORKING ORDER
I've lost my £ 200 gig and also got my NYE ruined!
Who's gonna pay for my lost gig?

Just when I thought that I've found the perfect place and business model that restored faith in humanity, I've got a nasty surprise

BIG d i s a p p o i n t m e n t

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Superior Storage and Exceptional Service at New Southgate!

"Having used competitors previously, I can confidently say Attic Self Storage is in a class of its own at the New Southgate branch.

The facility is state-of-the-art, fully step-free, clean, bright, and smells nice (calming music plays too!). Security is simple and modern: no padlock needed, as everything is controlled via their excellent app.

The team is amazing, professional, and reliable. I especially want to commend Daniel—he goes above and beyond, providing professional support and even mentioning a free voucher for boxes and tapes, which was hugely helpful!

This is the superior choice for secure, clean, and customer-focused storage. I absolutely recommend them!"

November 19, 2025
Unprompted review
Attic Self Storage - New Southgate logo

Reply from Attic Self Storage - New Southgate

Hi there,
Thanks for the fantastic review! Great to hear you’re enjoying the New Southgate facility and that Daniel went the extra mile to help. We really appreciate the recommendation. Thanks again for choosing Attic.

Rated 5 out of 5 stars

New Southgate

We recently signed up at the New Southgate site. The process was excellent and we had brilliant service from Darren and Daniel. I would highly recommend this place

November 1, 2025
Unprompted review
Attic Self Storage - New Southgate logo

Reply from Attic Self Storage - New Southgate

Hi there,
Thanks for the great review! Really glad Darren and Daniel made the sign-up process so smooth at New Southgate. Appreciate the recommendation. Thanks again for choosing Attic.

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