Jenny welcomed us to the practice and outlined their philosophy which turned out to be so real. Josh was so genuine and thorough. He went to great lengths to ensure the testing gave a clear picture o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Friendly and help full staff. Audiologist was very thorough and spent plenty of time explaining everything.
Erin is an amazing Audiologist who has the clients needs as her priority. She listens to their needs and takes the time to help achieve the goal, to the stage she will go over her time with you to mak... See more
Company replied
Was thoroughly put through the initial setup to fine tune the settings, to get the 'sweet spot' where both ears balanced out. Having a shopping centre nearby helps on doing a test run, to pick up o... See more
Company replied
Company details
Information provided by various external sources
Attune Hearing is Australia's largest independent hearing health care provider. We provide hearing tests for all ages, tinnitus management, cochlear implants and workplace hearing services and are supported and supervised by GP's and Ear, Nose and Throat surgeons.
Contact info
Shop M9/284 Anzac Ave Kippa-ring, 4021, Kippa-Ring, QLD, Australia
- (07) 3293 8950
4.8
Excellent
47 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Erin is an amazing Audiologist who has…
Erin is an amazing Audiologist who has the clients needs as her priority. She listens to their needs and takes the time to help achieve the goal, to the stage she will go over her time with you to make sure the client is happy. Her receptionist can be a bit abrupt and you feel she is annoyed with you, however she is efficient.
February 24, 2022
Unprompted review
Reply from Attune Hearing - Kippa-Ring
Thankyou Ray for your honesty about your experience at our Kippa-Ring hearing clinic, and thankyou for sharing what Erin does for you during your time with her. She would be very happy with your feedback about her. It's a pleasure to see how thorough and considerate our clinical staff are with their clients, and that they will go the distance to help you.
Highly recommended
As of day 1 Erin's knowledge, professionalism, compassion & patience towards clients is unmatched. From initial consult, tests, fitting & follow-ups/adjustments, Erin goes above & beyond. Both Erin & receptionist Jenny are very welcoming. Never any pressure, just honest advice, guidance & support. Having personally seen several Audiologists/companies over the years, i will now, not go anywhere else! Thankyou 🙏😊
February 11, 2022
Unprompted review
Reply from Attune Hearing - Kippa-Ring
What lovely feedback for Kippa-Ring! We're so glad to hear you are loving your visits with Erin & Jenny, the praise is well deserved. Thank you Renae, we wish you all the best with your hearing journey. Stay safe and enjoy your weekend!
Cannot fault these two ladies
Cannot fault these two ladies. Service, professionalism, communication and backup are amazing. So pleased we gave the other company the flick.
December 22, 2021
Unprompted review
Reply from Attune Hearing - Kippa-Ring
Fantastic outcome Murray and thank you for taking the time to leave such a glowing response from your visit with our Kippa-Ring Audiology clinic. Its wonderful to hear how professional and caring our clinical personnel are with their clients. Great job Kippa!
Thank you Erin and Jenny
Thank you Erin and Jenny. Great service
Altogether a pleasant experience.
December 20, 2021
Unprompted review
Reply from Attune Hearing - Kippa-Ring
Such a lovely comment Janine and praise to our clinical hearing team at Kippa-Ring. Their professionalism and care create a wonderful environment for all our clients.
Excellent Service
Thanks Erin and Jenny, great service and very professional,
Erin was very thorough and clinical from initial consultation, testing, and on to the final set up and fine tuning of settings, Erin was very patient and helpful, and explained everything in detail.
No pressure from the ladies, just looking for the best outcome for their clients.
Thanks again Ladies
December 13, 2021
Unprompted review
Reply from Attune Hearing - Kippa-Ring
Such a wonderful response Paul and its really great when we hear back from clients letting us know how their visits go. Its a credit to both Erin and Jenny at our Audiology clinic at Kippa-ring and their capabilities and training that make all the difference.
The staff was very helpful and i got a…
The staff was very helpful and i got a appointment very quickly,erin explained everything very clearly what is happening and i felt very confident in my results.
December 9, 2021
Unprompted review
Reply from Attune Hearing - Kippa-Ring
What a wonderful outcome for you Debbie and thank you for taking the time to let us know how your visit went. Snaps go to Kippa-ring for their wonderful communication and professional service that you provide to our clients day in and day out.
Thank you ladies
Was especially happy to get an appointment so quickly, all the staff were very accommodating and helpful, especially with my 4 day old baby that I brought along. Couldn’t have asked for a better experience.
December 8, 2021
Unprompted review
Reply from Attune Hearing - Kippa-Ring
Thank you Leanne and it was our pleasure. Its great to know that our Kippa-Ring Audiology clinic were helpful throughout your visit, especially with children in tow. Great job everyone!
Erin really goes the extra mile for…
Erin really goes the extra mile for clients
If only all medical professionals were of the standard set at attune
Both Erin and Jenny are so helpful one quickly gains confidence as the professionalism is obvious
I won’t be going any else
Thank you ladies
W
December 2, 2021
Unprompted review
Reply from Attune Hearing - Kippa-Ring
What glowing praise for our Audiology clinic at Kippa-Ring Wayne and thank you. Both Erin and Jenny will be happy to know you found them so professional, caring and ready to go the extra mile to assist their clients. Great job Kippa!
Staff and everyone there was lovely and…
Staff and everyone there was lovely and friendly explained everything really well to me so I understood what was going to happen every step of the way
November 25, 2021
Unprompted review
Reply from Attune Hearing - Kippa-Ring
Thank you Mary for leaving such a lovely comment about our Kippa-Ring Audiology clinic and our team members. It really is great to hear back from our clients after their visits.
Very professional
Very professional, friendly and helpful, would definitely return.
November 11, 2021
Unprompted review
Reply from Attune Hearing - Kippa-Ring
Thank you for that kind comment left Neil. It is very nice to know that our clinical hearing teams are always professional and friendly with each and every client.
I arrived on time and was taken…
I arrived on time and was taken straight in. The proceedure was explain in full in an easy to unstand way. A very pleasant experience.
November 10, 2021
Unprompted review
Reply from Attune Hearing - Kippa-Ring
We are very pleased to hear Joseph that our Audiology clinic at Kippa-Ring have taken such good care of you throughout your visit. Thank you for taking the time to let us know.
Thanks Erin and Jenny
Thanks Erin and Jenny
Great to deal with and they go the extra mile
November 8, 2021
Unprompted review
Reply from Attune Hearing - Kippa-Ring
Thanks for this comment Sally and taking the time to let us know how your visits go at the Kippa-ring Attune Hearing clinic. Great to hear the clinical hearing team are taking such good care of you and their other clients.
I was taken care of in a very…
I was taken care of in a very professional and kind manner. Everything was explained to me in detail
November 5, 2021
Unprompted review
Reply from Attune Hearing - Kippa-Ring
What a wonderful comment Eva and its great to know that our clinical hearing team are such professionals and assist their clients with kindness and care each and every time!
I enjoy the experience with you guys…well done cheers
I enjoy the experience with you guys and I am happy I went now I can hear a a lot thanks to you cheers good job cheers 😁👍
October 28, 2021
Unprompted review
Reply from Attune Hearing - Kippa-Ring
What a wonderful outcome Brian and we are very pleased our Attune hearing clinic at Kippa-ring were able to assist you to hear better once more.
Exceeded expectations yet again
Exceeded expectations yet again. Jenny is very efficient and Erin is a very professional clinician. Erin listens to your concerns and tries to address any concerns you may have.
October 26, 2021
Unprompted review
Reply from Attune Hearing - Kippa-Ring
What a wonderful comment to have left us Richard and thank you for taking the time to do this. Audiologist Erin will be very happy to know that you found her professional, kind and considerate to your needs, as will our receptionist Jenny.
Highly recommend
Highly recommend! Easy to book and lovely service from Erin and Jenny. Very thorough and detailed consultation. Erin took the time to listen to all my concerns and answer them all.
October 16, 2021
Unprompted review
Reply from Attune Hearing - Kippa-Ring
Thank you so much for that lovely comment Tiana and its wonderful to know that our Audiologist Erin was professional and attentive to your needs. Great work everyone.
Got my new 'ears' today
Was thoroughly put through the initial setup to fine tune the settings, to get the 'sweet spot' where both ears balanced out.
Having a shopping centre nearby helps on doing a test run, to pick up on any fine adjustments required to be made.
The ladies at Kippa Ring made sure all was much sorted to my total satisfaction, before setting off into the wide blue yonder. Any request was not a problem. Well done team !!
October 14, 2021
Unprompted review
Reply from Attune Hearing - Kippa-Ring
What a wonderful outcome for you Les and its lovely to know that our clinical hearing team at Kippa-ring have played such a valuable and productive part in your hearing progress. Well done everyone!
Excellent as always
Excellent as always! Caring, friendly, always makes my 91 year old mother feel valued and explains everything very carefully and respectfully to her. Always very patient and understanding. We couldn’t ask for better!!!
September 28, 2021
Unprompted review
Reply from Attune Hearing - Kippa-Ring
What can we say Jenny but thank you and its our great pleasure. All our clinical hearing teams treat our clients with the utmost care and respect. Its why they are our greatest asset with their ability to understand and support always.
I was very impressed with the caring…
I was very impressed with the caring and professional service I received. All my questions were answered. When I left, I felt that my wellbeing was of primary concern. I would highly recommend them to anyone.
August 4, 2021
Unprompted review
Reply from Attune Hearing - Kippa-Ring
We are very pleased Allan that you found our clinical hearing team supportive and knowledgeable. Its very satisfying to hear that our clients needs are met!
Pleasant experience
Very helpful. Thorough assessment of your hearing issues. Able to recommend hearing devices suited to your hearing needs and current budget constraints. No pressure selling like some other hearing outlets. Customer satisfaction assured. Won me as a return customer.
July 21, 2021
Unprompted review
Reply from Attune Hearing - Kippa-Ring
Thank you Les for writing this positive review for our Attune Clinic, Kippa Ring. Our Attune team strive to ensure that each patient is looked after and their needs and budget constraints are always a huge consideration. Customer satisfaction is a major factor in our business. We will look forward to seeing you at your next visit.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.