I loved the order process, being able to mix and match. The choice is huge and great prices. I was really impressed with how quick my order arrived. The bikinis I bought actually looked better than... See more
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Review summary
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Customer service is really good, very responsive and hassle free. Delivery is quick and products are great though some arent the standard size or material but the convenience of return/refund is aweso... See more
I now have over 10 cupshe swimsuits as I live near the beach and swim daily.The quality, fit and pricing is excellent, I have not been disappointed with any products including beach coverups. I've f... See more
Very happy with my purchase. I don’t usually like shopping online but the swimsuits I ordered were a perfect fit! I am so happy with the way they sit on my body and the fabric is high quality as well.... See more
Company details
- Swimwear Store
- also in
- Clothing Store
About AU Cupshe
Written by the company
At Cupshe, vacation isn’t just a place, it’s a state of mind. We are turning every day into a getaway and every occasion into a celebration with styles that make you feel confident, comfortable, and completely you.
Shop Now & Pick Your Exclusive Offer! Cupshe Bikinis Cupshe One Pieces Cupshe Best SellersContact info
RM. 2, 3/F., Ruby Commercial Building, 480 Nathan Road, 999077, Kowloon, Hong Kong
- customercare@cupshe.com
- au.cupshe.com
4.7
Excellent
258 reviews
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The swimmers are amazing
The swimmers are amazing. Great fit and support. Reasonably priced.
August 24, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I like some of the swimwear but hard to…
I like some of the swimwear but hard to know what will fit so far 2 of them are to big which sucks and they dont come in smaller size
October 15, 2025
Unprompted review
Reply from AU Cupshe
Dear Natasha Camarinha，thank you for sharing your feedback! We completely understand how frustrating it can be when the sizing doesn’t meet your expectations. Our swimwear styles are designed with different cuts, stretch levels, and fabrics, which can make the fit vary slightly between items.
We truly appreciate your interest in smaller sizes — our design team regularly reviews customer feedback like yours to improve future sizing options. In the meantime, we recommend checking the detailed Size Guide and Fit Tips listed on each product page before purchasing. You can also reach out to us at customercare@cupshe.com
with your bust, waist, and hip measurements, and our team will be happy to help you find the best-fitting styles.
Product descriptions and sizing were…
Product descriptions and sizing were accurate and made the experience of buying a gift for another person very easy indeed.
September 1, 2025
Unprompted review
Too easy
Easy website and purchase. Lots of options. Bathers are good quality, especially for the price
August 20, 2025
Unprompted review
Easy to use website and prompt shipping
August 21, 2025
Unprompted review
Great
Easy to order, and return. Initially I got a wrong size and return process was easy as. Then got a size I wanted and was delivered quicker than expected and quality is amazing.
July 16, 2025
Unprompted review
Beautiful colours and designs and very…
Beautiful colours and designs and very reasonably priced. Great quality too! And arrived very quickly
June 4, 2025
Unprompted review
Great product and value for money
Great product and value for money
Prompt delivery
July 11, 2025
Unprompted review
Purchased arrived very qui Clyde and…
Purchased arrived very quickly and very true to descriptions.. overall experience was wonderful
June 14, 2025
Unprompted review
Poor express shipping
Paid for express shipping to receive the order before I went away. Instead of taking the 4-7 business days (+ the additional day they say it takes to process the order) it took 11 business days to be delivered. Waste of $20 for express shipping and unable to take what I ordered with me.
June 5, 2025
Unprompted review
Reply from AU Cupshe
Dear Olivia, we are sorry to see that this experience did not meet your expectations.
Regarding the shipping time, we understand that it can be frustrating when orders take longer than expected to arrive. Though we do our best to ensure that we meet the delivery timeframe, there are still isolated occurrences which orders can be delayed due to external factors beyond our control. We will definitely take the necessary measures to avoid such inconvenience in the future.
Lastly, to solve the issue as soon as possible, we sent a message to you. If you could get back to us with your order information we would highly appreciate it. Looking forward to your response.
Quick and easy process and products…
Quick and easy process and products were exactly what was advertised.
May 23, 2025
Unprompted review
Ill fitting
Product did not fit as well as advertisement suggested.
Swimming costumes did not look as well made in reality as they appeared on the website.
June 1, 2025
Unprompted review
Reply from AU Cupshe
Dear Catherine, thank you for your feedback, and we’re truly sorry to hear that the items didn’t meet your expectations.
We understand how important both fit and quality are, and we do our best to ensure that our product images and descriptions accurately reflect each item. That said, differences in body shape and personal preferences can sometimes affect how a style fits or looks in person. We appreciate your comments and will share them with our design and quality teams to help us improve.
Lastly, to solve the issue as soon as possible, we sent a message to you. If you could get back to us with your order information we would highly appreciate it. Looking forward to your response.
Clothes were what was advertised
Clothes were what was advertised. Fit was perfect. Delivery was fast. Pleased with quality of all items
June 18, 2025
Unprompted review
Needed to exchange an item and I was…
Needed to exchange an item and I was amazed when I was sent a coupon to pick a new item and keep my return.Wow so impressed. Got the new item and they are perfect.
April 25, 2025
Unprompted review
Awesome styles and quality at a great price
I've bought bathers from Cupshe every year since I discovered them in 2023. I've had some great ones, and a couple that I've had to return or replace, but that's the risk of online shopping. But the great thing about Cupshe is that they offer alternatives when the product doesn't fit for purpose. Their customer service is probably one of the best ones I've dealt with in a long time. Very helpful and prompt.
April 21, 2025
Unprompted review
Purchased swimwear and returned within…
Purchased swimwear and returned within 30 days and never received credit back.
April 17, 2025
Unprompted review
Reply from AU Cupshe
Dear Gracie Forde， thank you for reaching out regarding your return.
We’ve checked your order details and found that a return label was initially requested through our website, but it was later canceled. In most cases, if the return label is used and the package is confirmed delivered by the carrier, our system automatically processes the refund.
However, since the return label was canceled and we have not received any further return information or package from you, the refund was not issued.
We’ve sent you an email to help clarify the situation and assist you further. Kindly check your inbox (and spam/junk folder just in case) and reply at your earliest convenience so we can resolve this as quickly as possible.
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