SHEIN Reviews 

buyer beware! They bamboozle you with pop-up discounts and flashing "savings".
Even when I meticulously checked, rechecked and checked the price again,I pressed a button and, in a blur, my payment was made with 2 prices being higher than those that I checked and rechecked.
Basically, I would say that the company is of dubious pricing ethics.

Extremely Poor Customer Service and Delayed Resolution

I have been a loyal SHEIN customer for a while, but my recent experience has been extremely disappointing. I placed an order on **24th September 2024**, and the items I received had several issues, including wrong sizes and poor quality. Despite contacting customer service immediately and providing all the requested information and photos, the resolution process has dragged on for days with no clear outcome.

I’ve been promised a resolution multiple times, but each time, I'm asked to wait another 24 hours. As of today, more than a week has passed, and I am still left with faulty items and no proper response. This level of customer service is unacceptable.

I expected a quick resolution, especially after providing all necessary details promptly. Instead, I've faced delays, frustration, and what feels like an endless back-and-forth with different representatives. I’m now left with no choice but to consider filing a formal complaint with consumer protection authorities due to this ongoing issue.

I urge SHEIN to take customer concerns seriously and offer quicker, more reliable resolutions. This has been a huge waste of time.

I know that you get what you pay for - and with Shein's low prices I don't expect high-end. The stuff I buy (mostly for my daughter) is usually just fun or cute. And for the most part, I've been happy. Some better than expected, some just ok. No problem with deliveries.
But I don't expect to be lied to.
I bought a sweater described as Mohair, in all parts of the item description. (I like mohair as it's light to wear.) But when it arrived it was super heavy, with a tag that read 65% Polyester, 30% Cotton and 5% Spandex. Doesn't even feel like Mohair. Most polyesters irritate my skin, so this is wasted money.

Love that I discovered this site. So far, I've ordered three times and had no trouble with orders of several diverse items in the one parcel. They claim that all their packages are disinfected due to covid-19 and I believe them. According to tracking, parcels sit for a few days at each overseas terminal on their way to Australia. I'm not complaining about that in this current climate! Shein package very nicely too, using bags within bags within bags. What I really like about this shop is that you can get something unique or fun or flowy or sophisticated and it doesn't cost the earth. So far, I've purchased two dresses, a beach top, earrings, cute socks, three bags, floor mats, cushion covers, etc (for myself and gifts for relatives) and I'll definitely shop again in the future.