Whilst dealing with auction house chester we had the pleasure of dealing with Daniel Lawrence who was so helpful from the start of the process until the finish and has also helped after with any q... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
be very carefull. it seems when you bid once, you are not allowed to withdraw your bid. eventhough, the bidding is not closed yet. very unfair bidding company
Company replied
We worked with Hayden on a recent property purchase; the deal went through very smoothly and Hayden was very flexible and accommodating to delivering service far beyond our expectations! I would h... See more
Company replied
Good job done
Company replied
Company details
Written by the company
Auction House is the UK's largest residential property auction company, we sell more properties than any other auctioneer, with more locations and more auctions rooms than anyone else. If you are looking for your next redevelopment project, buy to let investment, commercial property, land for a self-build, or simply a bargain property, register today to start receiving property alerts to help with your search. If you have property to sell, why not speak to one of our team in your area to find out how Auction House can provide you with an easier way to sell locally, regionally or indeed nationally.
Contact info
22 Bridge Street, NN1 1NW, Northampton, United Kingdom
- 01772 772450
3.6
Average
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Auction House UK - Auction House North West
Hi Abiola, thank you so much for your five-star review! Best, Auction House
be very carefull unfair legalrules
be very carefull. it seems when you bid once, you are not allowed to withdraw your bid. eventhough, the bidding is not closed yet. very unfair bidding company
November 12, 2025
Unprompted review
Reply from Auction House UK - Auction House North West
Good Afternoon,
As part of the auction registration process, all prospective buyers are required to confirm their agreement to the General Conditions of Sale. In addition, when a buyer clicks on the Legal Pack button on the property listing page, they are presented with two downloadable documents, titled ‘important information when bidding at auction’ and ‘Auction information’ one of which clearly explains that buying at auction constitutes a legally binding contractual commitment. Under the General Conditions of Sale, failure by the successful bidder to pay the required deposit and administration fee constitutes a breach of contract.
As auctioneers, we take every reasonable step to ensure that buyers have access to all material information prior to bidding. This begins at registration, continues through the provision of the legal pack, and is reinforced on every lot page.
We will continue to find ways to provide clear guidance and information, but it remains the buyer’s responsibility to ensure they fully understand their obligations before placing a bid.
A great team of property experts
We worked with Hayden on a recent property purchase; the deal went through very smoothly and Hayden was very flexible and accommodating to delivering service far beyond our expectations!
I would highly recommend him and his team at Auction House!
May 19, 2023
Unprompted review
Reply from Auction House UK - Auction House North West
Hello Chris, thank you for sharing your feedback. We're delighted to hear about your experience working with Hayden. All the best - Abi
Dan lawrence
Whilst dealing with auction house chester
we had the pleasure of dealing with Daniel Lawrence who was so helpful from the start of the process until the finish and has also helped after with any queries we may have had and I wouldn't essitate on recommending him to other purchasers
Thanks dan
February 20, 2023
Unprompted review
Reply from Auction House UK - Auction House North West
Hello Ian, Thank you so much for taking the time to share your feedback. We're delighted to hear about your experience working with Dan and the Cheshire team and look forward to working with you again in the future! All the best - Abi
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.