The auction house was very helpful never done this before Robert Hurst was very helpful as well. You guided as through very thing we wanted to know. We watched the auction on line we sold. Thank... See more
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Helen Plumstead was very helpful in explaining everything fully, taking responsibilty for viewings etc. and achieving a good price for our property. We had tried for two years to sell through agents w... See more
Company replied
I am very satisfied with the professional way that Auction House UK sold my parents property. Being kept informed of progress throughout was much appreciated. The first visit to the property was made... See more
Company replied
We cannot thank Jenny enough for all of her help in selling our elderly parents property. Her kindness and compassion shown through this difficult time was second to none and we would have no hesitati... See more
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Company details
Written by the company
Auction House is the UK's largest residential property auction company, we sell more properties than any other auctioneer, with more locations and more auctions rooms than anyone else. If you are looking for your next redevelopment project, buy to let investment, commercial property, land for a self-build, or simply a bargain property, register today to start receiving property alerts to help with your search. If you have property to sell, why not speak to one of our team in your area to find out how Auction House can provide you with an easier way to sell locally, regionally or indeed nationally.
Contact info
The Barn, Newmarket Road, Cringleford, NR4 6UE, Norwich, United Kingdom
- 01603 508500
4.6
Excellent
21 reviews
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The auction house was very helpful…
The auction house was very helpful never done this before Robert Hurst was very helpful as well.
You guided as through very thing we wanted to know.
We watched the auction on line we sold.
Thank you.
May 12, 2026
Reply from Auction House UK - Auction House Online
Hi David, thank you for your lovely feedback! We're very pleased to hear you had a great experience with us, and that Robert was so helpful throughout the process. Best, Auction House.
Reply from Auction House UK - Auction House Online
Thank you for this fantastic review, Emily! It's so great to hear that you enjoyed our service. Kind regards, Auction House
Kept us up to date at all times
February 13, 2026
Reply from Auction House UK - Auction House Online
Great to hear that you enjoyed our service! Thank you for the five-star review. Kind regards, Auction House
Good advice resulting in a good sale
December 10, 2025
Reply from Auction House UK - Auction House Online
Hi Nenad, thanks for taking the time to leave a review! Best, Auction House
Great service
The lady on the phone was extremely helpful and explained the whole process in full, which made a daunting transaction go very smoothly.
November 25, 2025
Reply from Auction House UK - Auction House Online
Hi Julie, thanks very much for your kind review, it's great to hear of your positive experience! Best, Auction House
Reply from Auction House UK - Auction House Online
Hi Michael, thanks for the recommendation! Best, Auction House
all good thanks
May 7, 2024
Reply from Auction House UK - Auction House Online
Thank you for your review of Auction House, we are so pleased to hear you received a 5 star service. All the best - Lauren
Reply from Auction House UK - Auction House Online
Thank you, Charlene, for your review of Auction House; we are so pleased to hear you received a very fast and efficient service. Thank you for recommending us. All the best - Lauren
Auction was best for us
Helen Plumstead was very helpful in explaining everything fully, taking responsibilty for viewings etc. and achieving a good price for our property. We had tried for two years to sell through agents without success. Although market conditions meant accepting a more realistic price, this was achieved through Auctionhouse. Thankyou.
March 22, 2024
Reply from Auction House UK - Auction House Online
Thank you for your review of Helen & Auction House. We are so pleased to hear Helen was very helpful in explaining the process - Lauren
To be able to buy the bungalow l always…
To be able to buy the bungalow l always wanted from a good efficient team very helpful the Auction Rooms Norwich
I would recommend them 10 out of 10
December 7, 2023
Reply from Auction House UK - Auction House Online
Thank you for your kind feedback, and congratulations on the purchase of your bungalow. All the best - Sam
Very helpful and lovely people to work…
Very helpful and lovely people to work with. We can’t recommend enough. Just fantastic service. Above and beyond
October 24, 2023
Reply from Auction House UK - Auction House Online
Thank you for your great feedback. All the best - Sam
Efficient service in every way
Efficient service in every way. Easy to contact when support was needed as a result of our being very inexperienced.
July 30, 2023
Reply from Auction House UK - Auction House Online
Thank you for your review. We will ensure your feedback is shared with our online auction team. All the best - Sarah
Fantastic Stress-Free Service
Helen Plumstead was brilliant - she managed the whole process for me so that it was completely stress free. Very personable and professional she is an asset to the company.
July 26, 2023
Reply from Auction House UK - Auction House Online
Thank you for your great feedback, we'll be sure to pass this onto Helen too. All the best - Sam
Excellent throughout
July 27, 2023
Reply from Auction House UK - Auction House Online
Hi John, thank you for your great feedback. All the best - Sam
Efficient and transparent
June 15, 2023
Reply from Auction House UK - Auction House Online
Thank you for your feedback!
Easy once registered
May 8, 2023
Reply from Auction House UK - Auction House Online
Thank you for your feedback!
Mark Upston, Area Manager
Mark Upston was a great help to us on the purchase of an auction property.
He communicated well between myself and the seller and we were able to agree a deal prior to the auction.
October 18, 2022
Reply from Auction House UK - Auction House Online
Hello Paul, thank you for your review. We'll be sure to pass the feedback on to Mark! All the best - Abi
Success! I have used 3 estate agents to try to…
I have used 3 estate agents to try to sell my flat and three offers fell through. I wish I had begun with Auction House. Jenny Austen has been so easy to contact and has followed through on every detail. Much appreciated.
January 4, 2023
Reply from Auction House UK - Auction House Online
Hello, thank you for taking the time to share your feedback. We're delighted to hear that you had success with Auction House! All the best - Abi
Ease of Selling via Auction
Jenny was extremely knowledgeable, honest and understand she guided me through the whole process. The matter was handled with ease and professionalism I was constantly kept updated.
I would highly recommend her.
Thank you
September 15, 2022
Unprompted review
Reply from Auction House UK - Auction House Online
Hello Jules, Thank you for your feedback. Fantastic to hear that Jenny was able to make the selling process easier for you. All the best - Abi
Selling my parents house by auction
I am very satisfied with the professional way that Auction House UK sold my parents property. Being kept informed of progress throughout was much appreciated. The first visit to the property was made by Jenny Austen who briefed me on the whole process and kept in touch with me throughout.
I recommend Auction House UK for all your property selling needs.
July 28, 2022
Unprompted review
Reply from Auction House UK - Auction House Online
Hello Terence, Thank you so much for your feedback. We're so happy to hear that you had a positive experience selling your parents property with us. All the best - Abi
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