AuctionNinja Reviews 5,261

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the process easy to understand and the website straightforward to navigate. Many appreciate the efficiency of the service, from bidding to pickup, and frequently highlight the helpfulness and professionalism of the staff. People enjoy the variety of items available and the organized nature of the auctions. However, some customers were dissatisfied with the product descriptions, noting that details like dimensions, brand names, or colors were sometimes missing, or that photos didn't always accurately represent an item's condition. A few other people also felt that the bidding format could be improved, suggesting features like a consolidated view of live auctions or longer lot closing reminders.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and descriptions. While many customers praise the... See more

User experience

People report positive experiences with the user experience, finding the platform easy to use for bidding and... See more

Website

Reviewers highlight positive aspects of the website, praising its ease of navigation and straightforward... See more

Service

Users describe positive interactions with service. Customers frequently praise the efficiency and ease of the... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently mention the staff as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I discovered AuctionNinja back in November 2025, when I bid on and won a spectacular vintage Ligne Roset sofa for $1200. Current retail at the time showed the sofa had a retail value of over $12,000!... See more

Rated 5 out of 5 stars

Mostly each experience has been excellent. The process is easily understood and gives the bidder ample time. The only glitch is when the auction company fails to portray the product completely. Size... See more

Rated 5 out of 5 stars

AuctionNinja does a fantastic job! They must instruct their sellers to use accurate photos and descriptions as I have never been "surprised" by any of my purchases. The transaction is transparent and... See more

Rated 5 out of 5 stars

I love online estate sales but most online auctions are not as good as Auction Ninja. Auction Ninja is easy to use, has good customers who sell via them and charges a reasonable buyers premium. I ha... See more


Company details

  1. Online Auction Service
  2. Art & Antiques
  3. Collectibles Store
  4. Furniture Store
  5. Jewelry Store
  6. Online Marketplace

Written by the company

The leading marketplace for online auctions, estate sales and tag sales. Discover and buy used furniture, vintage furniture, coins, collectibles and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Forget Brimfield!

I discovered AuctionNinja back in November 2025, when I bid on and won a spectacular vintage Ligne Roset sofa for $1200. Current retail at the time showed the sofa had a retail value of over $12,000! Later, in January 2026, I scored a vintage MCM Lane dresser for $475. On 1stDibs, an exact copy was going for $4500. I've found exceptional values on AuctionNinja in every auction I've participated in. I'll never shop retail antique malls again! The auction are way easier - better value - and addictively fun!

April 24, 2026
Rated 5 out of 5 stars

Fun experience

Fun experience. Winners should note that notification (emails or text) re The Win are sent AFTER the whole auction closes.

April 24, 2026
Rated 5 out of 5 stars

Fun to bid

Fun to bid. Easy pick up. Directions were clear. The staff from the seller was kind and helpful. In the end, the item I won the bid for was in excellent condition. Far beyond my expectations. Great score, great experience.

April 24, 2026
Rated 5 out of 5 stars

Beautiful and unique furniture for less

I have been able to find beautiful furniture for a much lower cost than I would find anywhere else, certainly including any retail stores selling furniture. Even adding the cost of renting trucks from U-Haul to get the items doesn't raise the price to what similar items would cost at, say, Ikea.

April 24, 2026
Rated 1 out of 5 stars

The bank you recommended for us

The bank you recommended for us - north - charged us over $1200 to process the charge cards from our first auction - which totaled only $2300 - a far cry from 3%. One customer bought 10 lots for $800. And his charge was declined several times. The items remain unsold. When you charged customers $1.00 to check their card number was active- North charged us $.30 for the charge and $.30 for the return.
I tried to call- but your number was out of service- please call me- Jim Parker 508-209-4512

April 7, 2026

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