AudiobooksNow Reviews 

251
•
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

Credit card charged with no authorization I wasn't aware that by simply buying books you are signed into their membership without consent or knowledge Had a hard time to get a refund and deacti... See more

Company replied

Rated 4 out of 5 stars

I really enjoy AudiobooksNow. My only complaints are that some of the books audio files are such that even at full volume, they aren't too audible in the car. Also, you get very different pricing i... See more

Rated 4 out of 5 stars

Most are fantastic easy interface sometimes downloads are lengthy and gapped needing to be restarted multiple times also missing or skipping parts in books are disappointing Outher wise I highly re... See more

Rated 5 out of 5 stars

I love that their pricing is transparent and that they have an optional club pricing plan for avid audiobook listeners like myself. They have a great selection and customer service has always treated... See more

Company details

  1. Book Store
  2. also in
  3. Hobby Store

Written by the company

AudiobooksNow is the premier service for downloading and streaming audiobooks. Users can download or stream audiobook purchases from the audiobooksnow.com website, or to our free Android, or Apple iOS apps. AudiobooksNow offers a 30 day free trial to its Club Pricing Plan that provides up to 50% off the retail price plus a free audiobook. For more information, please visit www.audiobooksnow.com.


Contact info

3.9

Great

TrustScore 4 out of 5

251 reviews

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No recent history of asking for reviews

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3.9

All reviews

(251)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have used other audio book clubs but …

I have used other audio book clubs but I’ve found AUDIOBOOKSNOW to be the best audio club.
The only set back for me is I would like a choice when selecting a book on my account “ browse” section so that I don’t have to go through iPay when I prefer PayPal! Other than that... no complaints!

November 8, 2017
Unprompted review
Rated 3 out of 5 stars

Some downloads i.e

Some downloads i.e. "Dune" contained corrupted files that when played caused a very distorted listening experience. Also " The Naked and the Dead will not play on the player and is not available for download. thus a wasted purchase.

November 8, 2017
Unprompted review
AudiobooksNow logo

Reply from AudiobooksNow

After waiting on Macmillan, the publisher of the "Dune" book for months to get us a fixed copy we purchased the CD audiobook of Dune and fixed it ourselves. If you re-download "Dune" it will play fine with no distortion. "The Naked and the Dead" is DRM (Digital Rights Management) protected. This DRM protection is mandated by the author and can only be downloaded or streamed from our free apps, or streamed from our website. Less than 5% of the titles in our catalog require this DRM protection. I have added a $5 credit to your account to make up for your issue with "The Naked and the Dead".

Rated 3 out of 5 stars

Why are the books chopped up into 10-minute blocks?

Prices are good but why are the books chopped up into 10-minute blocks instead of by chapter? And I have had some where some of the files were messed up and played at the wrong speed, even when the rest of the files in the book played fine.

November 8, 2017
Unprompted review
AudiobooksNow logo

Reply from AudiobooksNow

Most publishers do not give us the audiobooks broken up into chapters. We normalize them into 10 minute tracks for efficiency purposes when downloading or streaming them. We occasionally get a file or files from the publishers that have issues with them. When we receive reports of these issues we get new copies from the publisher and get them fixed quickly.

Rated 3 out of 5 stars

It was good until the last book I …

It was good until the last book I bought and emailed about it messing up and it being over a month still have not heard anything back

November 8, 2017
Unprompted review
AudiobooksNow logo

Reply from AudiobooksNow

We do not have any record of you ever contacting us. Please contact support and we will resolve your issue quickly, https://www.audiobooksnow.com/contactus/

Rated 4 out of 5 stars

Great selection @ good price.

Great selection @ good price.
Would to see a rewards program where a regular buying gets a free book after buying a set quantity.
Books I like are never on sale.

November 8, 2017
Unprompted review
Rated 2 out of 5 stars

Don’t have a big selection.

November 8, 2017
Unprompted review
AudiobooksNow logo

Reply from AudiobooksNow

We have over 85,000 titles from all the major audiobook publishers. Please contact us with the titles and authors of the audiobooks you are not able to find, https://www.audiobooksnow.com/contactus/

Rated 5 out of 5 stars

Amazing

Such an amazing app. Straight forward so it’s easy to navigate, the best prices I’ve seen on audiobooks and the best part is that what you pay for is yours even if you ever decide to cancel your membership. You can use it on any device and the membership perks are great too. I’m very happy with it and anytime I hear anyone talk about audiobooks I just have to put my two senses in to it lol. Keep up the good work guys. Faithful customer here for sure !!!

November 6, 2017
Unprompted review
Rated 4 out of 5 stars

Very good selection and easy to use

Very good selection and easy to use. Would like to see some better prices, then people with tighter budgets would download more. I drive for a living and love the longer unabridged novels.

November 1, 2017
Unprompted review

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