This is a Bad Company
I went to this clinic about a month ago to get ear molds done for swim ear plugs so that they could make me custom-made ear plugs for swimming. They made me pay the full amount for it up front which was $240. and they told me that the earplugs would be ready in about two weeks. Two weeks came and passed and still they were not ready. I called them repeatedly for weeks and asked when are the ear plugs going to be ready and they kept telling me repeatedly that they still did not come in the mail. They also told me that the earplugs are non-refundable. If they could not guarantee the product in a timely manner then they should not have charged me for it in the first place. They could have charged a small deposit and not the whole amount or not charged me at all. A month has passed and I still I have not received the ear plugs and still they do not know when I will receive them. Still after all these weeks, I still have not received a product that I paid for upfront. This is a bad bad company and a bad bad clinic. Think twice before going here. They are horrible and unprofessional.






