Audionic - The Sound Master Reviews 184

I ordered the TRANCE Airbud 815, but I’m very disappointed with its sound quality and overall performance. The AirBirds are also not working properly. I have been trying to contact support through ticket and WhatsApp for the past 3 days, but I haven’t received any response. Very poor customer service. On top of that, all the reviews on their official website appear to be fake.

I bought earbuds expecting a simple, hassle-free experience. Instead, it turned into a nightmare:

The mic didn’t work right out of the box.

I contacted support for a return, and they sent me to a service center nearly 19 km away — despite this being an online purchase meant for home delivery.

After 7 days, I got a replacement… in the wrong color.

Even worse, the mic on the replacement still doesn’t work.

I’m not wasting more time or travel money dealing with their customer care again — it's terrible.

I also noticed my honest review never showed up on their site, which makes me question the legitimacy of all the positive reviews.

Even 1-star ratings on their site say things like “Excellent product” — clearly fake and misleading.

Bottom line: Poor product, worse service, and shady review practices. Do your research before buying — I wouldn’t recommend this to anyone.

Bad speakers bought 2 times bad experince everytime + bad customer service i went to their customer service center Collage road Rawalpindi there was 2 persons with beard i asked them why audionic has same issue in my both speakers they said even a born kid has issues lmao. What a technical answer no knowledge + zero ethic how to talk with customer.

I placed an order with Audionic (Order #876424) under Muhammad Usman's name for the SOLO X5 Mini Mobile Speaker. The total amount for the order was Rs. 1,278. Despite waiting for 3 months, I have still not received my order. My tracking number is 27011870500450 via PostEx. I have contacted PostEx numerous times, but they have not responded to my inquiries, and my calls have been ignored. When I reached out to Audionic for help, they were unhelpful and directly told me that they couldn’t assist me with this issue. Even after 3 months of waiting, I have not received my order, which is extremely frustrating and unprofessional. I trusted Audionic, but this experience has been very disappointing. I would not recommend ordering from them unless they significantly improve their delivery process and customer support.

I bought airbud 550 last month and it was newly packaged and it looked great but today my order of the airbud 595 came and it looked used because of scratches and it didn't have the plastic cover on it , audionic really disappointed me this time and i want something to be done about this

I purchased Audionic signiture s300 sports head phone in August 2023. The band worked fine for about one year and 3 months. I used with my iPad. But recently battery is low and one of earbuds on right side stoped working. As long as it worked sound quality was good but durability of the product is questionable.

I recently purchased the Audionic AD 7000+ music system in Multan Pakistan to enhance the audio quality of my LED TV, which had poor built-in speakers. Unfortunately, my experience with this product has been extremely disappointing. When I received the order, I was dismayed to find that it was damaged and faulty.

After multiple visits to the service center, I finally managed to get the audio system repaired. However, to my surprise, the sound quality is still subpar. In fact, I would say that the original speakers on my TV sound better than the Audionic AD 7000+. The audio is lacking in clarity and depth, and overall, it's a significant letdown.

Given my frustrating experience, I would not recommend the Audionic AD 7000+ music system to anyone. The product's poor performance and reliability issues make it a waste of time and money. If you're in the market for a new sound system, I would advise you to explore other options that offer better quality and value for your hard-earned cash.

Bought two products from audionic the hand frees which I bought about 1.5 years ago were totally useless and malfunctioned, second I bought their eardots 100 from their official website online which were also malfunctioned when I asked them to replace that they asked me to visit their saddar store which is too far from my residence, somehow when I reached them there they denied the one year warranty claim and their bar code scan showed my warranty to be expired on Feb 2024 while I bought that on August 2023, frauding their costumers by mentioning one year warranty while they actually don't provide it. They asked me that they will repair it as I am on warranty still but now they are asking me to pay for that repair. Totally fraud brand and pathetic service!!!! Beware!!!!

I purchased earbuds from official site in August 2024, they offered 1 year warranty. There was functional fault in earbuds. When I went to their service center they said warranty will expire in Feb 2025 just after 6 months how is it possible? 2nd the buds malfunctioning due to manufacturing fault they are asking to pay for repair what kind of warranty is it? Mediocrity at its best and their support team is unavailable.

We received a damage product name is Boss 2 speaker , with a used cable and a broken box , change this one as soon as possible

Audionic is the worst product you can spend your money. Infact I would say it is better to burn your money than to buy any audiomic product because thats how much of a rubbish their product and service are.
Its quality looks good only on the outside whereas the inside materials are worse than junk. Loose wiring, leeky cells, inadeqaute soldiering and not to forget the low quality raw material they have used for inside.
All in all if you are looking for quality, look elsewhere.
But if you are looking to spend your excess amount of money, i would still say burn it and not waste it on audionic junk.

Audionic best company thi but ab nahi Rahi mene speaker purchase kia jab se purchase kia ha 3 bar claim Karwa Chuka hun ab teesri bar bhi karwana ha I am very disappointed of audionic service best tha but ab nahi I recommend to all audionic ka koi bhi brand use na Karen .

Thanks

I my God! Wish I came here first 😪 I saw great reviews but all on there own website! Brought a speaker with the worst 15 inch sub I've ever heard. No refund policy 😕 not even an exchange. I wanted to give a desi company the benefit of the doubt and I got bent over 😕

Too much bad experience......if anyone luckily check the reviews before buying from audionic kindly don't ever buy anything from this scammer brand.....Firstly, they send defective and than when you complaint after buy airbuds after only 27 days they say ur warranty has been finished....Big Scam Audionic

The support team is sleeping, and do nothing. I placed a order and its delivered to sargodha but not in my village because they use postex as courier service. And the postex don't contact with me and return the item. During all 15 days I complained 4 times to audionic team. But all of them are sleeping , Not happyy

Their customer support is the absolute worst I have ever encountered. First, they and their bot claims their working hours are 10:30 to 6:30, but even during that time, no one bothers to respond. It’s as if they’ve vanished off the face of the Earth.
If you can’t even manage basic customer support, how can you expect anyone to trust your services? This company needs to seriously rethink how they treat their customers, or they won't have any left.

They sell damaged goods. I ve bought portable lava speaker from them and it doesn't work at all. I kept calling them and now they are asking me to visit saddar Rawalpindi and bear all the transportation charges(living in Islamabad). That speaker doesn't have any sound, it doesn't work at all. I won't suggest anyone to buy anything from them. They are selling fake products.

dont use audionic products its trash...
i order airbud 425 and its power bank battery is dead after a month they charged me 1300 for changing the battery and took 1 month to change it.

Their product is trash, so as their world class trash customer service, they don't have the courtesy to own their own product that they are selling on retail shops, pathetic piece of trash!!!
I am modifying and changing the reviews from 1 star to 4 star reason behind it because the company went ahead and replaced my neckband to a new one, the old review will stay though!

Sir mana Airbuds M595 order kia tha but wo mojy successful received hogua tha but the problem is Airbuds Left side wala charge nhe horha please order replace kardy order collect kia mojy 7 days howa ha