The staff at Oxford were very friendly and helpful regarding the set-up of my equipment. I've had a very good experience with them over the last five years. It is sad that the branch is not considere... See more
Company replied

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The staff at Oxford were very friendly and helpful regarding the set-up of my equipment. I've had a very good experience with them over the last five years. It is sad that the branch is not considere... See more
Company replied
So shocked this morning to have found that the Oxford Shop is closed! We contacted Rob and Jon earlier this year to see if we could come along from our home in Devon to demo the Dynaudio Active... See more
Company replied
Thank you to Jon at Audio T Oxford for his time and expertise today. We were looking for an amp/CD unit; small speakers and turntable, having not owned a system for a few years. Whilst we had some i... See more
Company replied
Called the Oxford store before travelling and confirm the item was in stock. Very courteous service when I arrived and purchase made. Although this is not my local store it is sad to hear that the... See more
Company replied
Written by the company
Audio T - The UK's Oldest Independent Specialist Hi-Fi Retailer - EST. 1966
Audio T is the UK’s largest independent specialist retailer of Hi-Fi and Home Cinema, with eleven brick & mortar stores across England and Wales. Founded in 1966, we offer over 50 years' worth of experience and expertise. Run by four hands-on directors, and with our stores manned by passionate staff with a love of music and film, Audio T is the perfect Hi-Fi & Home Cinema shopping solution for enthusiasts looking for an honest and unbiased opinion.
Be sure to follow us on social media -
Audio T - Organisers of
The Bristol Hi-Fi Show
The UK's largest and longest running Hi-Fi & Home Cinema Trade Show.
Be sure to follow The Bristol Hi-Fi on social media -
Best Kit. Best Prices

19 Old High Street, Headington, OX3 9HS, Oxford, Oxfordshire, United Kingdom

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So shocked this morning to have found that the Oxford Shop is closed!
We contacted Rob and Jon earlier this year to see if we could come along from our home in Devon to demo the Dynaudio Active speakers.
We made the journey and they were so helpful and knowledgeable and the products demonstrated where just what we were looking for after downsizing.
We were happy to make an order there and then and a few weeks later after testing Rob drove down to Devon with our kit and set it up beautifully.
We had a couple of minor issues over the first few weeks and Rob and Jon went over and above to make sure that we were fully happy.
We use the system nearly every day and can honestly say it has enriched our listening experience.
We cannot speak highly enough of both Rob and Jon's perseverance in making sure our Audio T experience was nothing but perfect! We can thoroughly recommend the service that we received and sincerely hope that both Rob and Jon's and their exemplary customer service have been absorbed into the wider Audio T network.

Reply from Audio T - Oxford (CLOSED)
The staff at Oxford were very friendly and helpful regarding the set-up of my equipment. I've had a very good experience with them over the last five years.
It is sad that the branch is not considered financial viable and is closing.

Reply from Audio T - Oxford (CLOSED)
Called the Oxford store before travelling and confirm the item was in stock. Very courteous service when I arrived and purchase made.
Although this is not my local store it is sad to hear that they will soon be closing.

Reply from Audio T - Oxford (CLOSED)

Reply from Audio T - Oxford (CLOSED)
The team went through all the lengths to make sure I had a fair comparison between products. They were extremely helpful.

Reply from Audio T - Oxford (CLOSED)
I always buy from Audio T (Headington, Oxford branch) get ‘sound’ advice, excellent service from very knowledgeable staff. Jon and Rob both fully understand their products and want to ensure that I get the best quality sound.

Reply from Audio T - Oxford (CLOSED)
Jon and the Audio-T team have been amazing from first conversation through to commissioning. Yes them!

Reply from Audio T - Oxford (CLOSED)
The staff were very helpful and extremely knowledgeable. They spent a great deal of time with me, allowed me to make comparisons between different products, and answered all my questions.

Reply from Audio T - Oxford (CLOSED)
Great advice and guidance on buying a complete hifi system tailored to my needs and budget.

Reply from Audio T - Oxford (CLOSED)
Extremely helpful advice. Very knowledgeable, professional, and friendly staff who understood my requirements completely. I was provided with a very useful loudspeaker listening session without any time pressure. Highly recommended.

Reply from Audio T - Oxford (CLOSED)
Everything undertaken and completed efficiently and on time. Reassuring promise of future help if required. Joined up action by the Oxford and Cardiff branches

Reply from Audio T - Oxford (CLOSED)
Very knowledgeable and informative with excellent demonstration facilities. Would highly recommend.

Reply from Audio T - Oxford (CLOSED)
Simple straightforward information, no technical BS, thanks

Reply from Audio T - Oxford (CLOSED)
Helpful staff who are clearly enthusiastic and informed helped making a decision easier plus a prompt and efficient servicing of my turntable.

Reply from Audio T - Oxford (CLOSED)
Just bought a new turntable and went into Oxford shop for an upgrade stylus. John was knowledgeable and informative and helped me with the right choice. Always helpful in store and happy to help.

Reply from Audio T - Oxford (CLOSED)
Yet again great advice on speaker cable upgrade thanks Rob and Jon.

Reply from Audio T - Oxford (CLOSED)
I bought an amp from Audio T after a short demo. The staff were knowledgeable and helpful. They made a real effort to understand my needs, without trying to upsell.

Reply from Audio T - Oxford (CLOSED)
The team who work there .. expertise ! And good customer service

Reply from Audio T - Oxford (CLOSED)
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