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auditsoft.co Reviews 204

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the software's user-friendliness, finding it easy to navigate and complete tasks. Many appreciate how organized and logical the system is, making the audit process feel manageable and saving significant time compared to manual methods. The clear scoring, validation requirements, and built-in checks are frequently praised for their effectiveness. However, some customers expressed minor frustrations, such as the inability to use Apple MacBooks for the audit process, requiring extra effort to transfer files. A few also found the single box for interview answers inconvenient, preferring separate fields for each interviewee to avoid confusion and accidental data deletion.

What people talk about most

User experience

People report positive experiences with user experience, finding the system user-friendly, organized, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very organized and easy mange, access and deal with application It made our job as Auditor easier and less hassels Thank you

Company replied

Rated 5 out of 5 stars

VERY USER FRIENDLY. TRAINING PROVIDED COVERS EVERYTHING. FIRST TIME AUDITS ARE DAUNTING, SUBSEQUENT ONES BECOME EASIER AS WE TRUST THE SYSTEM

Company replied

Rated 5 out of 5 stars

The audit software is very easy to follow and complete. Makes it very easy to navigate. One recommendation would be in sections such as the executive summary, would there be a way to check complete. A... See more

Company replied

Rated 5 out of 5 stars

Using AuditSoft for my qualification audit was a really smooth experience. The layout made it easy to follow each step, and the green checkmarks helped me keep track of what was completed. I liked tha... See more

Company replied


Company details

  1. Software Company

Written by the company

AuditSoft is Canada’s most widely used software for occupational health and safety (OHS) auditing. Over 20 Associations and Certifying Bodies use AuditSoft to facilitate reliable audits and actionable insights. The AuditSoft audit software supports a range of OHS protocols – including COR, SECOR, ISO, Workplace Psychological Health and Safety, and more. Each year, over 6,500 audits are completed using AuditSoft, driving safer workplaces across North America.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

204 reviews

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Rated 4 out of 5 stars

Audit Soft not integrated with Corrective Action Report Audit

Updated 24Sep2024.

I have adjusted my review to a 4 from the previous 2 rating. I appreciated Audit Soft reaching out to me to let me know that improving Audit Soft Functionality to include Corrective Action Report audits is in active discussion with AASP. I now understand that AASP directs what aspects are included in the Audit Soft audit tool used by them. The Audit Soft software itself is very easy to use and definitely helps facilitate a thorough evidence based audit. I like the guidance that is incorporated into each question that helps make it easy to understand what evidence is needed to complete each question.

Thanks for transferring the licence to my colleague who is now working thru a qualification audit.

Previous Review Comments19Oct2023

Bought the licence prior being approved by AASP to do a Corrective Action Report (CAR) rather than the typical maintenance audit.

CAR is allowed by AASP (upon approval) when the certifying CoR audit has a score of at least 90%.... It is a document/observation audit.

Very surprised that AuditSoft is not integrated with CAR. Won't use AuditSoft for 2023 maintenance audit (2024 is an external certification audit) so bought the licence for nothing!!

Can CAR audits be integrated with AuditSoft? The tool works very well and such integration simplifies the CAR process.

October 19, 2023
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Reply from auditsoft.co

Earl Helwig, Thank you for your feedback. AuditSoft is the AASP auditing solution for certification and maintenance audits. The Corrective Action Report (CAR) is not an option that the AASP currently supports on AuditSoft. AuditSoft configures the software based on the our association partners' (in this case AASP) requirements. We will reach out to AASP and raise your concern with them and will investigate option(s) to support CAR in the future, but ultimately the decision lies with AASP. In the interim we would be happy to refund your purchase. To request a refund please reach out to our friendly support staff at support@auditsoft.co.

Rated 2 out of 5 stars

Everything seems to run together in a…

Everything seems to run together in a big blob

September 26, 2023
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Reply from auditsoft.co

Hi,

Thanks for sharing your feedback. AuditSoft aims to help our users complete health & safety audits quicker and smoother. We apologize if that wasn't the case with your audit.
We'd love to learn more about your experience if you're willing to share. Please reach out to customer@auditsoft.co so that we can learn how to make our software better for our users.

Rated 2 out of 5 stars

Would prefer if the comments in the…

Would prefer if the comments in the "Gathering Evidence" section would be separate for each site. Same feedback for the interview responses. Comments would be better to be isolated within the site evidence/interviewee.

September 20, 2023
Rated 4 out of 5 stars

Basically the program was fine

Basically the program was fine. The only main issue I had was that several times when I went to sign into the program I would receive a message that I had no account. In order to get access I had to reset my password several times. No sure if this was a auditsoft issue or my computer issue!

September 21, 2023
Rated 4 out of 5 stars

Auditsoft review.

The categories are sorted and checked off once you have completed them so you know if you missed any.
Easy to add attachments to the Audit.
I was able to achieve an 89% Audit score. It helped me achieve this score.

August 9, 2023
Rated 2 out of 5 stars

The software is a great tool but....

The software is a great tool but....
We as a company are trying to complete our audit and jot notes for each interview for each site. We did not like that the notes stay on when you do audit interviews for a separate person or site. We can identify which comment is for each person or site.

June 19, 2023
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Reply from auditsoft.co

Michell Smith, this is covered in detail in the mandatory IHSA training (Chapter 3: Conducting Interviews). In AuditSoft you record the "collective interviewee responses" in a common area by design. You are auditing the system and AuditSoft provides you a single text area to consolidate ALL the responses from ALL your interviews so that you can identify themes to incorporate in your audit question response. We recommend that you please review Chapter 3 (or see: https://auditsoft.freshdesk.com/support/solutions/articles/47001121680-conduct-interviews ) of the training. If it is still unclear please contact our support team at support@auditSoft.co for more detail.

Rated 5 out of 5 stars

I love Autosoft

I love Autosoft, very user friendly and the examples are an excellent tool when determining reviews. Thank you

June 13, 2023
Rated 4 out of 5 stars

This is my first time using Auditsoft

This is my first time using Auditsoft, but my initial experience is that the tool is intuitive and is well built. Auditsoft works well and is supported with knowledge sharing documents/tools from whichever safety association is using the tool.

May 12, 2023
Rated 3 out of 5 stars

I was hoping there would have been more discussion regarding the COR process

I was hoping there would have been a bit more talk/information regarding the COR process, and it was still unclear weather or not I fill out the audit or a selected auditor does it for me/us. Between IHSA and AuditSoft, the amount of information and delivery leaves a lot of unanswered questions.

April 24, 2023
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Reply from auditsoft.co

Russell Hansson - AuditSoft delivers a software product for auditing, we do however not set, nor can we influence, internal IHSA processes. For clarification on the IHSA Audit Process please reach out to IHSA at cor@ihsa.ca. The AuditSoft support team will be sending you a copy AuditSoft User Guide, but this guide is focused on how to use the software.

As a general rule - if you are completing an internal audit the audit must be completed by and internal employee of the company, but if it is a certification audit (to get COR certified) the audit should be completed by and independent 3rd party auditor. Most of this information can be found here: http://www.ihsa.ca/cor-home (but for clarity please contact cor@ihsa.ca directly)

Rated 5 out of 5 stars

The AudioSoft software is so easy to…

The AudioSoft software is so easy to use and the efficiency that it brings to the auditing process is great. I have been able to provide faster service and completion to my clients. I recommend AudioSoft to Auditors and the Associations that haven't yet signed on.

October 14, 2022

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