Audreyandevelyn Reviews 2

This company is a huge fraud. Scam. There is no official storefront in Palm Beach, Florida. They show you pictures of the alleged owners (fabricated, picture) with an AI generated storefront and merchandise that doesn’t match what they actually send you. No live agents, no telephone number; they only communicate through automated email responses. What you receive is flimsy made, cheap crap. They market their false storefront location as a moving sale…. It’s false advertising. When you attempt to get a refund, they tell you they cannot refund your money because they already discounted the price. Stay away… Buyer beware… Do not purchase.!!! I’m reporting this company to the FTC.

I immediately contacted customer service after my items arrived because they didn’t fit and I disliked the fabric. The return policy offers money back and I planned to exchange/return the items. I was told that for more money I could exchange for another size. Then I was offered, as “a gesture of care”, 40% back and to keep the items. Went back and forth for a few days but when I really pushed back and included their policy in my response there was radio silence. Again, after a few days, I emailed asking for my money back and they replied that they were moving so, in their estimation, 40% back was the best resolution.
So I asked my credit card company to handle this and I got a full refund 24hrs later.
Beware of ordering from them. But if you do, I found the sizes run big - I’m a solid M but could have used a S or XS in the Belle dress.