While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Good performance, good service but one star less due to surcharges for a sale. (I repeatedly bought german prepaid cards.)

Company replied

Rated 5 out of 5 stars

Perfect, my mom has noch clue about putting money on her mobil phone. I could do it while she is on holiday in another state (I'm in Germany, she's in Turkey)Lifesaver!!! It only took a few minutes

Company replied

Rated 4 out of 5 stars

Everything worked quite well overall. However, it unfortunately took several hours for the credit to appear. That's something that needs improvement. Next time, I'll book directly with o2. T... See more

Company replied

Rated 4 out of 5 stars

Having to Pay so much extra just to get an invoice is ridiculous. But at least here u get one, it's easy to use and works. It is far too expensive, I have not found a more convenient way, except perha... See more

Company details

  1. Online Food Ordering Service
  2. Coupon Service
  3. e-Commerce Solution Provider
  4. Gift Shop
  5. Internet Shop
  6. Telecommunications Service Provider

Written by the company

Immer und überall einfach Online-Aufladen! 📱Handy-Guthaben, 🎁Gutscheine, 🎮 Gamecards und mehr


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EASY

Easy & Fast A****

March 2, 2023
Unprompted review
Aufladen.de logo

Reply from Aufladen.de

Hi Ceri Mitchell,

thank you for your feedback. We appreciate it.

Regards
Ramona

Rated 3 out of 5 stars

Ok no problem

Ok totally fine quite quick

February 26, 2023
Unprompted review
Aufladen.de logo

Reply from Aufladen.de

Thank you for your feedback. We appreciate it.
Regards
Ramona Popp

Rated 5 out of 5 stars

legit and reliable service

This is my 2nd time using Aufladen.de to top up my CallYa Vodafone credit, and same to my previous experience, service is excellent - quick, safe, straightforward, and very reliable.

February 26, 2023
Unprompted review
Aufladen.de logo

Reply from Aufladen.de

Hi Umaira,

thank you for your feedback. We appreciate it.
Regards
Ramona Popp

Rated 3 out of 5 stars

I recharged Vodafone mobile paying…

I recharged Vodafone mobile paying 15.99 Eur but my account was credited only with 9.99 Eur. Don't understand where the balance is going?

February 20, 2023
Unprompted review
Aufladen.de logo

Reply from Aufladen.de

Hi Ravi Menon,

we successfully delivered your credit after receiving your payment to the given phone number. This was confirmed to us by your provider and was also sent to you per email.
Should you have questions regarding your account-balance or your account history, we advise you to contact customer service of your provider.

Aufladen.de Team

Rated 5 out of 5 stars

Review

This is a very good service.

January 1, 2023
Unprompted review
Aufladen.de logo

Reply from Aufladen.de

Thank you for your feedback. We appreciate it.
Regards
Ramona Popp

Rated 5 out of 5 stars

was okay

was okay, the best

December 29, 2022
Unprompted review
Aufladen.de logo

Reply from Aufladen.de

Thank you for your feedback. We appreciate it.
Regards
Ramona Popp

Rated 5 out of 5 stars

Awesome service

Awesome service, everything is nicely explained

December 20, 2022
Unprompted review
Aufladen.de logo

Reply from Aufladen.de

Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look