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Aura Displays Reviews 46

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TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, citing issues such as faulty or glitching panels, items not working as described, or receiving products that were inferior to what was ordered. The return policy and refund process were major points of contention, with numerous people reporting extreme difficulty in returning items and receiving their money back, often after months of persistent follow-up. Reviewers consistently highlighted poor customer service, describing it as unhelpful, unresponsive, and characterized by misinformation and a lack of proper communication. Many also experienced problems with their orders, including items never arriving, incorrect products being sent, or significant delays in delivery.

What people talk about most

Product

Customers consistently note negative experiences with product quality and delivery. Many reviewers report... See more

Return policy

Reviewers highlight significant dissatisfaction with the return policy. Many customers report extreme... See more

Customer service

Consumers express significant dissatisfaction with customer service. Many reviewers report extremely long... See more

Order

Clients share negative opinions on order experiences, with many reporting significant issues. Customers... See more

Refund

Users describe negative interactions with refund. Many customers report not receiving their money back even... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Horrible experience with return. There is no phone support. I am continuously getting the run-around, seems like on purpose. I have not written a bad review ever so please take this seriously befo... See more

Rated 2 out of 5 stars

DO NOT BUY FROM THIS COMPANY. The screens work ok - but some of them are faulty. We have bought 4 of them and of the 4 only one works without fault. One had a faulty / glitching panel from t... See more

Rated 1 out of 5 stars

Avoid AURA DISPLAY at all costs. This company is fraudulent. I ordered multiple items, and one was missing from the delivered parcel. After months of excuses from their customer service (first a... See more

Rated 1 out of 5 stars

I began a return request on 24th June 2025 and as of 15th January 2026 I am yet to be able to return the item and receive a refund. All they say is that they are working on this as soon as possible.... See more

Contact info

1.5

Bad

TrustScore 1.5 out of 5

46 reviews

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Rated 1 out of 5 stars

This company is not trustworthy

This company is not trustworthy. I placed an order, but the product does not work as described. I wanted to return it, but since then I’ve been stuck in an endless back‑and‑forth of emails.

They keep asking for different things — including photos, and then telling me to upload the photos to a link that doesn’t even work. I still haven’t received a return label or any proper way to send the product back.

Very poor customer service and shady tactics to avoid accepting returns. Avoid at all costs!

July 23, 2025
Unprompted review
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