While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

My order was never received and no way if contacting customer services as email address in website bounced back as invalid email address!!!! Do not buy from this site. On my confirmation email when I... See more

Rated 5 out of 5 stars

Best nail tech hands down🤝 Aurabeauty takes her time when doing nails she pays attention to detail, she doesn’t rush your set wether it’s a plain set or a extravagant birthday set, when your in the... See more

Rated 3 out of 5 stars

I had an appointment today and they were unaware that I had booked through treatwell. I was in a room with no music I felt that the towel on the bed that I had ti cover myself with was probably used... See more

Rated 1 out of 5 stars

Don’t bother going to this place. The branch I am talking about is inside Asda Watford . Staff are lazing don’t want to provide simple service like eyebrow and waxing.Staff are very rude and first... See more

Company details

  1. Health and Beauty Shop

Written by the company

Beauty services


Contact info

2.1

Poor

TrustScore 2 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My order was never received and no way…

My order was never received and no way if contacting customer services as email address in website bounced back as invalid email address!!!! Do not buy from this site.
On my confirmation email when I click on order details I am now get an error message and unable to see my order details?

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

Staff very rude

Don’t bother going to this place. The branch I am talking about is inside Asda Watford . Staff are lazing don’t want to provide simple service like eyebrow and waxing.Staff are very rude and first they make you wait then they don’t want to do eyebrows and waxing of face.
I have being their 2 time and same rude staff.

October 11, 2025
Unprompted review
Rated 3 out of 5 stars

Disappointing massage

I had an appointment today and they were unaware that I had booked through treatwell. I was in a room with no music I felt that the towel on the bed that I had ti cover myself with was probably used on others I felt uncomfortable and cold . Throughout the massage I cold hear the therapist sniffling as she had a cold , no music . The music came on when there was like 10 min left to the end of treatment . The massage was pointless no teqniques applied and I had to ask for more pressure and that she could emphasise on the shoulders and neck. Long story short it was not a massage more like rubbing !! Waste of my time and money !!

February 24, 2024
Unprompted review
Rated 1 out of 5 stars

Bad face burns!

Awful experience!
Been here 3 times. I went to get a treatment yesterday for face wax. The lady burned my face, I have been in extreme pain since with red burns. I got a burn ointment from the pharmacy but it’s still so painful and has red bumps. She was rough with the waxing and I informed her I was going to a wedding, unless you tip them they don’t bother. She said she remembered me from before.
I have never had burns when I’ve had the same face wax there before. She used a large amount of wax and kept ripping it off my face, I was in pain I informed her of this and she said apply ice when you get home. I couldn’t go to the wedding. it is so painful and has burns on both sides of my face. This was done by Rainel, she even gave me her number saying I can book her privately as I left.
First time I went, think it was Yasmin who ripped off my eyebrow when threading. She insisted then I go to the cash point as they only accept cash. She clearly wanted to swipe the money as I told her I always pay by card, she then panicked when I asked to speak to the owner.
They don’t provide you with contact details of the owner but I will take this further and wanted to warn others. I will not go back!

September 16, 2023
Unprompted review
Rated 5 out of 5 stars

Definitely recommended

Love my nails 💅 would highly recommend!
I told Veronika how I wanted my nails and got them exactly the same as I said! Very talented and professional! Will come back !

December 21, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you 🙏🏾

Was amazing, I would defo be visiting again. Felt comfortable and relaxed while having my appointment.

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

the actual goat🐐💕

the actual goat🐐💕 best nail and lash tech. she makes you feel comfortable and welcome but also gives a professional vibe, got my lashes and nails done in one day so happy with the outcome would 100% recommend to anyone!

December 12, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing 🤩💅🏽

AurabeautyUK is one of the best nail and lash techs ever. I got my nails done by Veronika for the first time a few days ago and I love them. Very professional, highly skilled and makes you feel comfortable as well as being a lovely person. Would definitely get them done again and recommend to anyone else interested! 🤍

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

Would DEFINITELY recommend

Would DEFINITELY recommend! I've had my nails done by Veronika many times and I can never complain. She has just started doing lashes and I can honestly say these are the best lashes I've ever had done! Today is a week since my appointment and I can't even notice a difference. She delivers exactly what you want, can't wait for my infils!!

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing nails

This was the first time i got my nails done, and was super short on time, but Veronika smashed it!! They are amazing, i’ve had compliments all week. Thank you so much for your lovely and professional services, will deffo be coming back xx

November 29, 2021
Unprompted review
Rated 5 out of 5 stars

So Amazing

So Amazing! 2 weeks have past and I’ve lost no lashes still look as beautiful and full as the day I got them done. I highly recommend aura beauty the customer service is fantastic and the quality is honestly the best. Best lashes I’ve ever gotten!

November 27, 2021
Unprompted review
Rated 5 out of 5 stars

Gorgeous nails

I had my nails done by Aurabeauty Uk and they are gorgeous. Veronika did beyond what I asked her to do. Such a lovely person and knowledgeable. I am happy with my nails which are perfect for my holiday! Worth booking for and getting your nails done.

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMEND!

HIGHLY RECOMMEND!! Absolutely love my nails and the professionalism ! From my first enquiry to the final product Veronika has been amazing. She was amazing with ideas and worked around my allergies! She took her time to make sure everything was perfect and to make sure I was happy with everything. So so happy with everything 😘

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

Aurabeauty UK delivers excellent…

Aurabeauty UK delivers excellent customer service. She is very attentive to her clients’ needs. She takes her time to ensure her client is happy with the shape and design of each individual nail and is so creative at freestyle designs. Would definitely recommend!

September 21, 2021
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Veronika she…

I would highly recommend Veronika she makes you feel comfortable, she make sure your nails exactly how you want them to look and she’s also a perfectionist. If you’re looking for a new nail technician book with aurabeauty

September 7, 2021
Unprompted review
Rated 5 out of 5 stars

Veronika did my nails beautifully. 10000% recommend

Veronika did my nails beautifully. I live in east London and would happily travel an hour and a half every few weeks for the amazing quality and service. She was super welcoming, spent time perfecting my nails and personalised the design exactly to my taste. 100000% recommend to everyone.

July 12, 2021
Unprompted review
Rated 5 out of 5 stars

You made me feel comfortable and your…

You made me feel comfortable and your ability to actually hold conversations was top notch! You also did the exact nails I wanted and they still look neat almost two weeks after so thank you x

July 12, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look