Auraglow Reviews 12,718

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 852 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and functionality, often highlighting the innovative designs and the effectiveness of the lighting solutions. Many people appreciate the efficient and prompt delivery service, noting that orders arrive quickly and are well-packaged. The overall service is consistently described as superb, with consumers expressing satisfaction with the ease of ordering and the helpfulness of the company. However, some customers also noted issues with product durability, with a few instances of lights failing after a relatively short period or arriving damaged. There were also occasional mentions of delays in order confirmation or delivery, and some reviewers found the wiring space in certain products to be restricted.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the products as... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the high quality of products,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the promptness... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent and... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely good service very efficient. I have purchased these lights previously and find them very good. Safe at night as they are motion sensor wireless table lights. I use them in my hall and ens... See more

Company replied

Rated 5 out of 5 stars

Brilliant, always, highly recommend. Recent help/purchase, the technical team are so kind and patient, both times I’ve needed help. This time Macaulay was to the rescue, I had to explain that I nee... See more

Company replied

Rated 5 out of 5 stars

This is a fantastic niche company, with products to match. I bought a 1 metre strip with LED lights. The description on the website was totally accurate, and the product is excellent, with very clear... See more

Company replied

Rated 5 out of 5 stars

This light is a smart addition to the entrance to your home. The PIR works well and ensures you can access your home easily when returning on a dark night and that you can see nighttime visitors arri... See more

Company replied


Company details

  1. Lighting Store

About Auraglow

Written by the company

Auraglow.co.uk supply the highest quality LED light bulbs at trade prices. Orders are dispatched almost instantly from our 12000 square foot warehouse. We pride ourselves on having excellent customer service and are always just a phone call or an email away.

Auraglow was formerly known as leds-lights.co.uk

Auraglow details

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

Originally brought 3 manual panel…

Originally brought 3 manual panel lights and 1 pir flood light Excellent. The 3 manual lights still work fine but the pir became faulty with in months. So haven't been using it. I recently bought a replacement but Auraglow did not have same size so having to fit smaller. Let's hope this one lasts longer

February 9, 2026
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Reply from Auraglow

Dear Carlo,
Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. Please feel free to get in touch with our Customer Service team sharing the order number for the malfunctioning light and we would be happy to look into the issue.
Thank you in advance, we look forward to hearing from you,
Kind regards,
Auraglow

Rated 5 out of 5 stars

Great selection of products

Great selection of products. Website is easy to navigate. Delivery is always prompt.

February 9, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 4 out of 5 stars

Repeat purchaser

Repeat purchaser. Ordering process and website navigation very straight forward. Excellent communication via email from Auraglow regarding order and dispatch details. Unfortunately the delivery date given by Royal Mail was incorrect and delayed by 3 days.

February 9, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. Please accept our sincerest apologies for the delay in delivery. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent

Delivery was 1st class even tho one item had a fault we talked to them and they exchanged without any issues. Our light is working well. Thank you,

January 31, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Fair priced product

Fair priced product, quick delivery...

February 4, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Just re ordered an outside pit sensor…

Just re ordered an outside pit sensor light, good quality product , prompt and efficient service.

February 4, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

The best solar lights we have purchased.

These are the best solar lights we have had. Once charged they last a long time and are nice and bright. This is our second purchase of these lights.

February 6, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

good product…

the item I ordered was up to the standard I required and now looks great fixed to our front entrance

February 2, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

All good

All good, it works well, lights up the shed and garage areas..black birds setting it off too.....😀👍
Was cheaper than qvc channel where I saw the demo..

February 2, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

All good...

All good...

February 2, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Attention EU customers

The service is excellent. Only problem I ended up paying about 80% in surcharges for transport and tax when buying from EU. I like the products, I bought time and time again but will reconsider next time. Effictively in the ended I payed almost double for the product, which was a light remote weighing about 100g.

February 2, 2026
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Reply from Auraglow

Dear Johann,
Thank you for your kind review and for taking the time to provide your positive feedback. We are currently looking into providing more shipping options and will hopefully be able to somewhat ease the burden of import fees in future.
Kind regards,
Anna

Rated 5 out of 5 stars

Excellent light

Excellent light - exactly as described.

December 22, 2025
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Honest reliable company

High quality products and exactly as described. Prices very competitive. Great value for money. Incredible fast delivery using reliable couriers.
I'm super impressed with this company

February 6, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Light up my life…

Very easy site to use and we bought what we required without ant fuss or bother. That's all you can ask for.

February 6, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 1 out of 5 stars

Product not received

Product not received. Team blame sender await search for 5 days. Poor customer service.

February 6, 2026
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Reply from Auraglow

Thank you for your feedback, we are very sorry to hear that your parcel is running late despite being despatched on time. As per our yesterday's email unfortunately, it does happen from time to time, please accept our sincerest apologies.
We have now checked the tracking and can see that your parcel was delivered 4 days late. Once again, please accept our sincerest apologies for the delay and do not hesitate to get in touch if you have any questions.
Kind regards,
Auraglow

Rated 5 out of 5 stars

Great service

Great service
Delivered quickly and also sorted out an issue without hesitation.

February 2, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great service

Great product - lovely LED light, easily rechargeable, very stylish - and superb service. Delivery was fast, item well-packaged, with good instructions. Very good price. Very impressed. Will buy again.

January 30, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Quality product

Exceptional service, quality product at a very competitive price. What more could you ask fot

February 4, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Bulkhead dust/dawn light

This is the 2nd time of using this company & they are 1st class.
Extremely prompt & competitively priced items.

January 29, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

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