Auravil Reviews 91

TrustScore 1.5 out of 5

1.3

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the delivery service, noting that orders frequently did not arrive or were significantly delayed, often without proper tracking information. Customers also reported issues with products, including items not matching descriptions or being of poor quality. Furthermore, many found the refund process frustrating, with requests often ignored or delayed, leading to difficulties in obtaining refunds. Some people were dissatisfied with the response time from the company, mentioning a lack of communication or unhelpful replies when inquiring about their orders.

What people talk about most

Order

Customers consistently express strong dissatisfaction with their orders. Many report not receiving their... See more

Product

Customers consistently note negative experiences with product quality and delivery. Many reviewers report not... See more

Refund

People report negative experiences with refund. Many customers express significant frustration and... See more

Delivery service

Reviewers highlight significant dissatisfaction with the delivery service. Many customers report that their... See more

Response time

Consumers consistently express frustration with the company's response time. Many report sending multiple... See more

Based on these reviews

Rated 1 out of 5 stars

Ordered two pairs of glitter jeans on 12 th November and they have still not arrived . Communication is slow and the so called tracking service has not been updated with any information since the 'par... See more

Rated 1 out of 5 stars

I would give no stars if that was possible.. SCAM company! I placed order in February almost 2 months ago and received no tracking details, emailed them 3 times and they have replied just asking me... See more

Rated 1 out of 5 stars

Ordered products 3/11 Having looked them up on trust pilot which appeared to have good reviews I was promptly sent tracking information via Shopify which does not provide any info on where my... See more

Rated 1 out of 5 stars

⭐ 1 star Order placed 5th November – NOTHING received I ordered from this company on 5th November and I still haven’t received my item. Every time I asked for an update, I was given empty pr... See more

Company replied



Contact info

1.3

Bad

TrustScore 1.5 out of 5

91 reviews

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Replied to 7% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I would give no stars if that was…

I would give no stars if that was possible..
SCAM company! I placed order in February almost 2 months ago and received no tracking details, emailed them 3 times and they have replied just asking me what my tracking number is..
I keep telling them I haven’t received a tracking number therefore refund me the money I paid. Again Silence
Still waiting for either tracking number or full refund. Joke of a company

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

Would rate 0 if I could.

Would rate 0 if I could.

I ordered sparkly jeans on 24th November 2025- yet to receive anything and it’s 27th March 2026, not even received an email back. Shocking. No communication, no product received and no refund. Disgusting

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

Scam never arrived

Scam. Agreed to refund me never did. Am now gong through my bank for a full refund. Ordered in September and emails back and forth. At customs, held up. Do not part with your money.

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

I would give 0 stars if I could

I would give 0 stars if I could.

I placed an order with this company on 22 November and I never received my order. It was agreed on 29 December that I would receive a full refund however, I have never received my refund. Do not waste your money buying with this company as you will not receive your product or any refund.

November 22, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a dress in November,didn't…

Ordered a dress in November,didn't arrive. Have emailed numerous times, I was told my refund would be put as priority that was the beginning of January, now ignoring my emails. No correspondence from the last 3 emails. Scam

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

What the actual!!

What the actual!!! I ordered a pair of Jeans on the 4th of December and it is now the 7th of February and I am yet to receive anything. UNACCEPTABLE

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

Same experience as everyone eles…

Same experience as everyone eles purchased 11th of December it’s currently the 4th of Feb no tracking update have emailed them several times with no response have now disputed this with my bank!!! AVIOD! Looks like website has been shut down now !

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

Sadly the same experience as everyone else.
Now £50 down and lesson learnt.
No item, no refund, and now no reply to any emails.
Complete con artists!

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Had the exact same experience as every…

Had the exact same experience as every other review here. Ordered jeans in November, tracking didn't move for 2 weeks so I chased it up, they finally advised it was lost in transit and agreed to refund me, after chasing a couple of times and being told it would be escalated they stopped responding altogether and looks like the website is now shut down. I have managed to get the money back through my bank.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE-SCAM!

BEWARE! DO NOT order from this website! Clothes did not arrive-initial email responded to with offer to resend. 2nd order nevercarrived either.All communication to request refund under law have been ignored!!

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM!!

SCAM SCAM SCAM!!! Ordered early December, order never arrived, no tracking information ever provided, no response from seller or shopify who I purchased through!

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM

THIS IS A SCAM.
I am still trying to get a refund after a product I bought 4 months ago. Disappointed with the lack of response. A very IGNORANT company taking your money. Do not use. How is this even legal?

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

SCAM!!!! Do not order from them, never received my order and there was never any tracking sent. Requested refund and they said it was being processed and never was and now they ignore my emails

January 29, 2026
Unprompted review

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