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Auree Jewellery Reviews 2,104

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the exceptional service received. Many people highlight the beauty of the jewelry and the efficiency of the ordering process, often mentioning fast delivery and lovely packaging. Some people, however, noted issues with sizing, finding certain items either too tight or too large. A few customers also experienced problems with clasps being difficult to manage or items arriving knotted, though these issues were often resolved by the company's responsive customer service.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great quality and beautiful... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speed of... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the excellent and... See more

Order

Reviewers highlight positive aspects of order. Customers praise the efficient ordering process, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The bracelet was lovely albeit a little tight on my wife's wrist. I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was... See more

Rated 5 out of 5 stars

I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... See more

Company replied

Rated 5 out of 5 stars

What an amazing company. I ordered a fingerprint pendant for my partner after our son was born two years ago. His fingerprint wasn’t fully developed at the time so they sent the pendant with letter en... See more

Company replied

Rated 5 out of 5 stars

Sofia silver necklace And Beautiful necklace arrived under 24 hours after I ordered it by standard delivery! Wonderful service from Auree as always. I have bought quite a few pieces from them over t... See more


Company details

  1. Jewelry Store

About Auree Jewellery

Written by the company

Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.

All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.

At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.

You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.

All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.

To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).

If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

The necklace was stunning and l am sure…

The necklace was stunning and l am sure my daughter will love it.
l would say your packaging let it down, as it was a long necklace it really needed a long necklace box to show it off. I therefore purchased my own box which made it look much more presentable.

October 25, 2024
Rated 5 out of 5 stars

Absolutely amazing thank you to Auree…

Absolutely amazing thank you to Auree Jewellery for making my two bangles, Rose gold and the other 9 ct gold. I’d been searching for gold bangles for years and plumped for Auree, from the first email with Amy she answered several of my questions which were always friendly and cheery. The bangles arrived which were beautifully packed and have not left my wrist since I opened the box and put them on. Thank you to Amy and the person who made the bangles in their workshop, they are beautiful 🤩

October 17, 2024
Rated 5 out of 5 stars

Stunning earrings

Beautiful product so well presented and arrived very quickly. The friend I bought this for was delighted with her present.

October 9, 2024
Rated 5 out of 5 stars

I love my earrings

I love my earrings, they are so pretty and perfect for every day wear. Shipping was very fast and the packaging was lovely.

October 7, 2024
Rated 5 out of 5 stars

3 pairs of lovely earrings

Although I have ordered from Auree Jewellery before this time I needed some silver plated earrings. I only intended to buy some studs but ended up buying three pairs of earrings, all very reasonably priced, and I love them all. I think these three will be the only ones I wear now. And they arrived very quickly (free delivery 3-4 days and they came in 2) and all beautiful packaging with ribbons. I recommend them highly and will definitely order again.

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

Auree is my go-to jewellery brand I…

Auree is my go-to jewellery brand I have several 'wow' pieces, but it's the subtle ones that I end up loving more. I love stacking the bracelets with different precious stones. They're all pieces that catch the eye while being classically beautiful. Whenever I've needed assistance from the team they've always been incredibly helpful.

September 10, 2024

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